4.3 (708)
1 E Silver St, Westfield, MA 01085
(413) 568-1001
bigy.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Quinn Gaston
2024-04
I went to grab some subs for dinner. One of the employee made my sandwich such care. Such artistic finesse. It was absolutely fantastic. I did not catch his name but he was a delight and was friendly the whole time.
Darryl Beane
2024-04
Big y was running a special on whole belly fried clams .I called to order .I was told they didn't have any. I asked for a rain check and was told we aren't going to have any. I asked why is it online and in circular. I was told we can't help you. I called the other big y in town and was pretty much told tuff . Don't think will be ordering any food here again
Meghan
2024-01
Some of the employees are very rude and higher prices.. they seem to care more about the profits then they do about how customers are treated . The one positive this is the older women who works the self check out with the blond hair is very sweet and pleasant. She is always ready to help the costumers. .
Jeff Gosselin
2024-03
I went there on a Monday morning after a big weekend snow storm and the store was absolutely beautiful and amazingly clean. Every shelf was full of products And every department had a full staff. Super nice!!!Thank you my Big Y
ctvpa
2024-02
This is a great chain, the best for meat and fish. You can use your cell phone to scan each item then click on checkout, and you're done.These stores are spotless, bright and well stocked.
Diane Tillman
2024-01
Wesfield has 2 Big Y supermarkets! Both are easily accessible for those who are handicapped with saved parking spaces upfront near the entrances for easy access. The employees are very helpful, polite, and smile readily. I find the specials always a good deal, and I shop looking for them. The produce is fresh, the bakery offers delicious fresh pastries, cakes etc. The staff can write brief sayings on cakes for birthdays, anniversaries, and other special events! Seasonal plants are available at the entrances as well as a florist inside for special requests during special hours😀 Big y has so much to offer, definitely worth a trip to their stores to check them out !!
David Rose
2024-04
I would normally give Big Y a 4-5 star rating but lately every time I go they have 4-5 employees walking around with only 1 register open and a line of people at it.
Jessica Bekech
2023-11
Just the best chain grocery store in my area. Always clean. Always. Stocked and everything fresh! I love their deli. Produce is always top notch. I can't say enough good things about the staff at every Big Y I have ever been in. Most friendly welcoming people.
thad leclair
2024-01
This big y is huge very very clean well stocked always AND there produce is always amazing AND more bakery breads than other stores nice job you have a great team of employees 👍👍👍👍👍
Veronica LaBombard
2024-03
Love the floral department at this Big Y. The sales 30 yrs ago, buy 1 get 2 free were what helped feed my family.
Kyle Lyons
2024-04
Great prepared food. Average price. Unfortunately their sandwich and pizza stations cannot keep up with the lunch demand.
J. Zack Hoffman
2023-09
Delicious sheet cake for a birthday, came out less expensive then Costco, BJ's, or stop and shop. Surprisingly good pizza, though the Hawaiian is lacking bacon.
Fran Patineaud
2023-11
Stood for over 15 minutes before even being acknowledged. Then it was a brief question if I needed to shop more...aka they aren't going to take my order now. 0 stars for customer service. Hire more people!
Nick Moretti
2023-11
Everytime I come to this store there's a problem. Stop doing doordash if you can't handle it. Maybe it's management's fault, I'm not sure. Was supposed to be ready at 6:13 it's now 6:45 as I write this. How do your employees not know they even have an order. Both seafood & pizza had no idea until I walked in & it still took them over 30mins. We don't get paid hourly so if you can't handle the orders or train your employees properly, stop taking doordash orders all together. It's getting ridiculous & this happens pretty much everytime I come to this location & only this location.
Shelly
2024-03
Courteous, friendly, helpful and knowledgeable and clean. Has handicap parking and store accessibility.
Patricia Keane
2024-03
Every time I walk into big why they've always got something new or they always got everything I need
Sonia marquez
2023-07
This is my favorite home town grocery store. We went to get scratch tickets on vacation just to have some fun and we both won. I spent 25 and won 24. He spent 20 and won 54. Not bad
Deni Pahlke
2023-09
As per usual big y doesn't disappoint! I love the selection and the cravin brand they have is a solid budget option for really good tasting food!
Joe Tremblay
2023-05
Officially need to voice my opinion, the food service staff is rude, do not listen well, and have terrible customer etiquette. I have been a customer here for about 20 years and have had trouble in the food service department the entire time. I continue to shop here only due to geographical convenience. In general Big Y is overpriced and with aldis, pricerite and Costco, I’ve limited my business to as little as possible because it’s extremely evident big y is striving hard only for the bottom dollar. I give them two stars because I enjoy the prepared food and location convenience, and the cleanliness of the store, some other big ys would be a better rating but this one has consistently bad prepared food service.
Jane Perrier
2023-05
Love this Big Y!! Manny is the best manager.. if you need anything.. he is always happy to help! Ann in the prepared food is also amazing.and, love Kim at the cash out area! Lots of wonderful people work here..
Em
2024-03
Always well stocked and has great selections.
Ron Eddy
2024-03
I use the other one on E. Silver St. Really big store
ray smith
2023-11
Been shopping east silver st. 43 years nothing short of a true generational family store 4 of my generations since 1977 true family store i love my big Y super helpful and courteous folks too ...
Patrick Jay
2022-05
Great employees make this store what it is. From the courtesy desk, to the deli, to the cashiers, Big Y has customer service figured out.Make sure you have your customer loyalty card, the prices are high without it. That being said, the sales are pretty good and the store brands are of comparable quality.Big Y is locally owned and non-union. That's why I shop there.😉
Justin Poirier
2020-05
My go to joint for grocery shopping! They always have great deals. Only down side is they never seem to have mild fresh salsa. They over stock on the hot kind and I feel like nobody even buys that one. Also worth noting the pizza, grinders all hot prepped foods and sushi are very good and decent prices.
Kyle Love
2022-05
It really is a world class market. Keeping with modern eco sensitive trends too. They have free EV charging, reusable bagging encouraged, supporting local farms and products. It's great to see. Love Big Y.
Ivivano
2022-05
Best store, live less than a mile from it and food is a necessity sometimes ya know. Food court is Alright, Pizza is very nice and Flower selection is always decent. Can't go wrong stepping into this store
John Fellian
2017-05
The atmosphere is very nice, but I think their prices run a little expensive for my tastes. I've gotten sandwiches there are couple times, they were good.They have this goofy gimmick with silver and gold coins as a means to build store loyalty and get discounts on individual products. Maybe it was more interesting back when people routinely carried coins around, but these days, all I'm carrying is a phone and a credit card. Keep your coins.
John Slattery
2022-05
It's Big Y, you know the store that's common in the north east. It's nice because it's everywhere. Sure whoever's reading this has been to a big y and is just bored and wanted to look at some reviews, hint you should probably stop reading this one. Well I guess you're still reading it hu? Expecting more, fine, you also get gas points which you can save on gas with ur savings card, that good for ya, if you made it this far congrats!
Marilyn Chaput
2023-05
The store is always so clean and the shelves ate always stocked such a pleasant store to shop in.Greatfriendly staff and they carry the best produce and meat my son loves their pizza and subs great prices too.
| Monday | 7 AM-9 PM |
|---|---|
| Tuesday | 7 AM-9 PM |
| Wednesday | 7 AM-9 PM |
| Thursday | 7 AM-9 PM |
| Friday | 7 AM-9 PM |
| Saturday | 7 AM-9 PM |
| Sunday | 7 AM-9 PM |
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