CVS

Remmy Kesh

2024-04

A zero rating is what I am looking for. I have never been to any CVS pharmacy that their staff is as rude as this location, from their manger down to their trainee. They lack etiquette and think they were doing you a favour when you only went there to pick up your prescriptions that you had paid for. I choose this location because it is closer to my residence, but now, I would rather drive extra miles to another location than be giving them my hard earned money here and face disrespect.

Stephen Giordano

2024-03

Longest receipts in the business , must be 20 coupons for stuff i have never bought or don’t need…. But they have sone of the most random stuff…

G M

2024-02

The staff are very rude I received a message that the medication are ready when I went they told me they are working on it I have to wait 20 min after 25 min my husband went they said another 15 min after 1h30 min we went again still not ready after I complained they start yelling just wasting of time and energy

Ellen C

2023-10

One pharmacist to do rx, phone calls, pick ups and vaccines! You wait an eternity in line to pick up a Rx that is ready to go! Word to the wise, do NOT pick up Rx on Saturday or Sunday, because they take people without appointments to get vaccinated on weekends! I wrote a review 2 years ago, and NOTHING HAS CHANGED. I was there the other day to pick up a Rx from the doctors office. This is when I overheard the pharmacist tell a woman to come on the weekend, she does not need an appointment for vaccines. SHE IS COMING BACK WITH HER 4 CHILDREN TO GET ALL 5 OF THEM VACCINATED ON THE WEEKEND!

Jay

2024-02

Very rude front store staff. It is very clear they all hate their jobs and lives

Ángela Peña

2024-02

Lauran Fell girl please have more patience and empathy.

Claire Nguyen

2023-10

The pharmacists are rude and can't be bothered to help you with anything. If they don't want to do their job, perhaps this is the wrong career for them.

Bonnie Perry

2023-05

Pharmacy is great. I refuse to make purchases other than that here as they're pushing self checkout. I don't work here, I'm not going to cashier 🤷‍♀️

Stephanie Cook

2021-05

If I could grade a zero I would!!! I also like how they took my review down!! This store is the rudest ever!! Especially when you are sick with pneumonia, you are under doctor's order's not to go out in public for fear that you are at risk for getting COVID-19. Unfortunately, I do not have family to help me, yet for over two hours they made me go round and round through the drive thru with my insurance company on the phone for the information they wanted. They yelled at me stating I was holding up the line, yet they were helping other people just fine. My insurance company was even shocked! When I called to complain the supervisor even yelled at me, totally unprofessional. Save yourself a trip and find a different pharmacy!!!

Carol M55

2022-05

This review is specifically for Melissa in the pharmacy department. She administered my covid booster. She was efficient, pleasant and took her time to position my arm and assure me while administering the booster. Nicely done.

Salima Maiti

2021-05

Very rude staff ... the girl at the medication pick up .. asked me with her hands in her pockets ... about 8 feet away..asked what my last name was ... with no greeting . I think day time when doctors are there , things are ok ... at night when it’s slow , totally rude staff ... and keep speaking Spanish to each other , loudly ..which I think is disrespectful to customers!! If I could rate less than 1 , I would !

Kelsey

2021-05

Walked in, w a bag of returns. The woman working saw me and immediately gave me a look and started shuffling thru an item showcase right next to me......I asked her “are you accepting returns yet” and she said “yeah uh do u have a receipt” her tone was very condescending as if I wasn’t going to have a receipt. I said yes I do. I then switched isles and she happened to move to the isle I was entering....the second I turnt the corner and walked down isle, she and her co worker immediately stopped whispering and just stared.I turnt around, and went to do my returns. I handed the chasheir my receipt and items, he said bc I didn’t have the card I purchased these items on, I can not return??I was returning these things for my mom, who’s currently in the hospital, due to, two major spine surgeries she had 4 days ago.....She has her card w her, in her wristlet she took. In the past I’ve been able to return things anywhere and I am pretty sure even at cvs, with or without debit card. If it’s without I’ve had to provide a photo I d at some places, but it’s never been an issue. I asked him since when was this a thing and he said it was “company policy”. Maybe it is, however I could’ve sworn I’ve returned things to cvs getting cash back on a debit card purchase.The way I was treated was what put me off most. I left right after taking my receipt and items back. I refused to give them any business after being made to feel as if I was some sort of criminal or con artist.Heading over to Walgreens for what I need. The only thing I can think of is that maybe they judged me bc I have colored hair?? Idk? Bc I had returns? Who knows. Either way, that lady working absolutely HATES her job and couldn’t make it any more obvious. Horrible customer service. Expect to be treated as a criminal when going in, whenever she’s working. I think she was a manager. I will not return.

Ed G Boston North

2022-05

5/4/2020 6:59 pm was it really that busy......???I called and was on hold listening to music for 53 MINUTES .... and no-one answered.I am supposed to have a prescription transferred -> to CVS from my regular Pharmacy to CVS. When I first called CVS the pharma person directed me to have my pharmacy call them... When I called my regular Pharmacy and told them what CVS said.... said, "NO" CVS is "suppose to call them with the details from me. Sounds like CVS doesn't want to take responsibility to to the right thing... let alone holding on the phone for an hour.....I am no longer waiting I am going to drive there and see what's going on I hope i am still connected when I arrive...As soon as I pulled into the parking lot the Pharma tech answered my call and she said she would place the call to my original Pharmacy.CVS is big enough why dont they hire people!!!..

john markey

2022-05

I the last 3 ti?es of picking up prescriptions, upon paying was told " we have no change, would you like to donate it to a charity" well #1, it's probably illegal and a huge turn off for customers. Second I want a receipt for my taxes for donations can be applied. Last time my script wa@ $2.10, so I had to leave the medication for another day. Guess it's bye- bye CvS, because I from now on will pay with a credit card. Another thing it should be posted at the door, I had a dime in the car.In my opinion...they've sunk to a new "CLASSLESS LEVEL". GOODBYE CVS. I EVEN ALERTED THE STATES ATTORNEY GENERALS OFFICE !

Fred Howard

2017-05

For a company that's promotes wellness and quiting smoking they sure don't give a rats ass about your health. Bought 2 boxes of step one nicotine patches. They were too strong and making me sick, tried to exchange the unopened box in for step 2, so maybe I can find some relief. Nope won't help me because I threw away the recipet. Manager was rude and no care for my health like they promote. Horrible Horrible CVS

Stephen Laddis

2023-05

The pharmacy here is completely incompetent and rude. They will tell you on the phone your prescription is ready when it's not, and have no respect for anyone's time. Cathy the manager is a nightmare.

Jose H Almonte

2019-05

I had the best costumer service experience with Adrian and Scarlett. They went above and beyond to try to help me. They were very patient and comforting. I got to find everything I needed and I left the store very happy. Keep up the good work guys.

Jonathan Saidah

2023-05

Overpriced and never answer the phone if you need something at the pharmacy when they call you and say a prescription is ready I go to pick it up it's never ready without fail all experiences are different every single CVS I have been to is the same

Chris Casey

2021-05

Very bad service I called ahead (2 hours) to have a prescription fill they said 45 mins to and hour. I got to the store and I want even in the system to have anything filled and had to wait again for the same thing I called for ahead of time.

Edwin padilla

2019-05

The Pharmacy NEVER picks up their phone. Several attempts get you only the music accompanied by"Please stay on the line, someone will assist you momentarily".

Joe Abimoussa

2021-05

Told me to come pick up my medication at 1:30 pm. I went at 6:00 pm and it wasn’t ready. They we rude. They are very irresponsible and unprofessional. It wasn’t the first time.

Jim D

2019-05

Great store..well run by management..pharmacy always working hard to get the job done for you.. Friendly and respectful..Jerry keeps the wheel spinning down there..

Marcela Alvarez

2021-05

The worst place I have ever been, the staff is rude and they treat you as if they are doing you a favor and not like you are spending your money apart they do not say please just give you bad orders. If you don't want to have a bad time, never go to this place!

RM Cervone

2022-05

The CVS in Methuen is a drug store combined with a convenience store. They carry multiple food products from Goya as well as candy and health and beauty products.

Erian Taveras

2023-05

call the store asked if they had a ups drop they told me yes after driving 45 they told me that they don't

Erin DeSantis

2021-05

Rude. Never answer the phone. Super unhelpful. Cvs is pretty bad usually but they give it new standards

Vanessa Jimenez

2018-05

Very rude pharmacy employees, will only continue to get my medication here because its closest to my house. Otherwise i do not recommend this pharmacy!!!

Ray Lupo

2021-05

They girls that do the shots are super nice!! Especially Joann! Thanks!

Ana Marte

2019-05

Great, super sweet staff and overall great selection of what you could want in a pharmacy.

Mary Napoli

2018-05

Horrible pharmacy and so unprofessional not worth your time.