4.8 (99)
381 Old Falmouth Rd STE 12, Marstons Mills, MA 02648
(508) 428-3828
mooreautomotivema.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Doolin
2024-02
Deciding whether or not to keep an older car was made easier many years ago when I spotted in a parking lot a vehicle same make and vintage as mine. I cornered the owner and asked her where she got service. That’s when I learned about Moore’s.Brad and his team get it. Professional. No nonsense. Competent.Fairly priced.They have done wonders with a car that transports a grand dog, goes to the beach, the dump, and all around the village. Very pleased!
Beverly Mojave
2024-02
I cannot recommend Moore’s highly enough.The services are all thorough and well priced. Communication, scheduling and organization are perfect. I am giving an overdue shoutout to Donna . She is an asset to any operation. Thanks Donna!
Ginge Films
2024-03
Best shop I've ever had my car worked on. Everyone is transparent and very kind. Couldn't have asked for a better service for my Honda Civic
agentnumbr6ix
2024-01
Always professional and they provide top notch service and repairs. I highly recommend Moore Automotive and will definitely keep coming back. A++
George Sung
2023-07
During my vacation in Cape Cod, I had a small rock stuck in my rental car's brakes that would make a horrible squeaking sound when I drove. I called Moore Automotive shortly before they closed, and they agreed to take a look. They quickly diagnosed the problem and removed the rock. When it came time to pay, the manager mentioned it was a quick fix and wouldn't charge me! I was very thankful but I still paid/tipped. The shop is run by very kind hearted and honest people, would visit again the next time I need auto work done in Cape Cod.Services: General repairs & maintenance, Auto brake repair
Justin LaRhette
2023-06
Brought my Tacoma in for a frame inspection. Employees are very friendly and helpful. They explained what they found and quoted a fair price for a repair. Their waiting room is clean and comfortable with fresh coffee. I am happy to find a good repair shop that is near me.
Inez Kelly
2023-05
Awesome place!! Gave me an estimate, answered all my questions and stuck to the time frame. Worked out just as they said..no bs here!! And my truck doesn't make that horrible noise any more!! Wonderful, kind people, glad I finally found somewhere I can take my truck, fair price, no bs and know that I'm in very good hands! What more could one want? Thank you so much! Will recommend Moore to everyone I know!!
Judith Berry
2024-04
After 2 months of starting problems with my 2009 Jeep, I took it to them and they figured out the problem and fixed it.
C. Yang
2023-07
My husband and I visited cape cod two weeks ago. We rent a car from Boston and drove all the way to Cape cod. However, on the day when we needed to drive back to Boston, our car started to make some large and squeaky sound so we desperately needed some help before we hit the road. At that time, it was about 4:50pm, 10 mins before Moore Automotive closes the door. They didn't say no to us but asked us to come safely. When we arrived, they helped us identify the problem immediately (very professional) and fixed our car within 5 mins! Moore Automotive, we truly appreciated your help very much!
Matt Doolin
2024-04
Great service and honesty in their work. Highly recommended.
Heather Johnston
2023-05
10/10 experience great people and also Honest! Two things you want when it comes to your car issues they also have a loner car so if your out your car for the day you have an option to use theirs! So happy someone recommended them! 🙏🏻👏🏻Service: Brakes
Nancy Powell
2023-05
I have taken my car to the mechanics at Moore auto many times. Each time Donna ( the office manager, greeter, hostess etc….has been amazing! My car is taken in in quick fashion. All of the work is done efficiently and excellently! The mechanics are friendly and explain all work done to me! My car is happy, I am happy and we drive off into the beautiful Cape Cod Day
Bernard Van Dyk
2022-05
Can not recommend highly enough. They are heavily booked because of their quality but worth waiting. They had a break in repair so took my car early. Did a review, gave me a price with thorough description. Car came back promptly and, even though 10 years old, drives like a new car. Nice people and great service.Services: Tires, Brake service & repair, Oil change
William McManus
2023-05
I have been having my cars serviced at Moore’s Automotive for over ten years. I have absolute trust and confidence in their work. I know that I can rely on them whenever I have a problem with one of my cars. I would recommend them without any reservation whatsoeverServices: Steering & suspension repair, Steering & suspension replacement
KeeKee's Cape Cod Kitchen
2022-05
Moore auto was booked solid for weeks but still took the time to look at my vehicle. They could tell how concerned I was.They were spot on with the issues. The day of my appointment was the Monday after the blizzard of 2022. They came to my job picked up my car for me and left me their company loaner car! I was surprised when they called me only a few hours later to tell me they were finished.Their prices are fair and my car has never driven better.Thank you all so much.Services: General repairs & maintenance, Brakes, Brake service & repair
Bill McManus
2021-05
I’ve been servicing my cars at Moore Automotive since I moved to the Cape 10 years ago. They were highly recommended to me then and I would highly recommend them now. Outstanding service, fair prices, and honest appraisals of needed work. Friendly and courteous, they are a pleasure to do business with.
Jill Petruchik
2022-05
My family and I were on our way home when we encountered shaking and a burning smell on the highway. After a quick google search we found Moore automotive close by. They were incredibly helpful and took a look at our car right away and found what the issue was and were able to get us back on the road in no time. They were just so nice- we made the right decision to stop here. Bonus the ice cream truck came into the parking lot and made my kid’s day!Services: General repairs & maintenance, Brake service & repair
Ed Trayers
2023-11
What could have been a costly repair was just a broken clamp. Good feeling to have trust in repair work. Thank you Donna and staff.
Jennifer Rosato
2016-05
The customer service of the shop astounded me. Pam was amazing. She was incredibly friendly and knowledgeable. I have used the shop in the past for repairs so I know that Brad is very reliable and honest. This time around however I was not able to afford the work that needed to be put into my car. Brad was not comfortable with the idea of me driving the vehicle home, though I live just around the corner, and delivered the car to my home at no charge. This act of kindness did not go unnoticed!!
Cynthia Brink
2023-08
The window control on my Mercedes broke and the window would not go up. I was scheduled to pick my daughter up at the airport in two days with rain forecast. They got my part in overnight and squeezed my repair in the next day. So nice! The price was very reasonable. Very friendly people. They are the BEST!!Service: Electrical
Ben Parker
2015-05
Moore Automotive has a good thing going, and based on the two hours that I spent sitting around the shop while the techs worked to replace my inner and outer tie rod ends, they've had this "good thing" going on for quite some time. Pam, who works at the desk up front, is likely the first person you'll talk to and meet at Moore. Pam is a fantastic asset for the business; not only is she kind, a good listener, and witty -- she also has impressive automotive knowledge (this coming from an aspiring automotive engineer). Pam knows all of the necessary parts & repair lingo and uses it to great effect, explaining processes to customers and easily conversing with the techs as they come up front to report new info on current jobs. She is an integral and highly effective part of the "Moore treatment."After Pam, every tech I saw and spoke too behaved with good-natured professionalism and demonstrated both flexibility (with regard to work to be done) and technical expertise + rigorous quality standards. This is not an easy balance to strike, even at an independent shop like Moore Automotive. I was very satisfied with the description and speed of the work the techs did to my '99 Audi A4, their communication throughout the 2-hour repair, and their willingness to accept a part that I brought in (and attach it to a different part, which they'd ordered).As for the bill: Moore charges a fair rate for labor and tracks labor hours honestly and precisely. My job was done in 2/3 the book time listed for the job, and I was charged, of course, only for the time it took to complete the job.Finally, the culture: It was quite apparent that the majority of Moore Automotive's customers are repeats -- repeats who Pam knows by name, asks how the kids / relatives are doing, etc. There was a jovial, family atmosphere to all dealings I witnessed at Moore, and I suspect it wasn't just the holiday season at work. Clearly, I can highly recommend going to Moore if you need work done on your vehicle. You will be treated well and receive quality service. Go and see for yourself!
Joe Clerico
2017-05
Moore Automotive is the best! Fair pricing for excellent auto service. Also, their customer service is a model for any retail business. They keep my 2001 Jaguar & 1998 Honda Accord working perfectly. Would not think of going anywhere else! Joe Clerico
Rachel
2023-08
Very friendly, efficient a great place to have my car taken care of..Thank you Moore Automotive!Services: General repairs & maintenance, Oil change
William MacQueen
2019-05
Moore Automotive was able to get the part from the dealer and repair the vehicle quickly.Vehicle operates very well now, and your expertise and help was greatly appreciated!Also, an additional part (that had seized up) was installed. A shop with Integrity. Thank you.
Bob Piquette
2017-05
Moore auto surpasses my expectations every time I need their services. Their technicians are very capable and when they fix my car...it's fixed. The front office makes the whole transaction smooth from start to finish.
Silver Marine
2020-05
You pay more @ moore Automotive! I had to drop this shop due to over charges and estimates... After 5 years of giving them my business the constant returns on various jobs on my cars was too much. Do due diligence when finding a shop. Remember you are hiring them to work for you! Not the other way around...
Ellen Kagan
2022-05
Moore Automotive is the best ever - best people and best service ever! I am constantly recommending them - constantly. They are like family to me and I love their new addition, Kasey. A total doll.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Body & Trim, Tire rotations, Brakes, Brake service & repair, Battery, Oil change
Amber Simonin
2020-05
I have been going to Moore Automotive for the past 4 years. They are clear and upfront about any work that needs to be done and give you an actual explanation of why it needs to be done. They get you in very quick and are true to their word!
Alan Feltham
2020-05
Moore Auto is a place of integity, great technical capability and reasonable pricing. As an engineer, I demand technical competence, and Moore has always delivered - even for my "challenging" older car. I highly recommend this place.
Mary McCusker
2023-06
They changed the oil on my antique Saab…have kept me gleefully on the road for years… fabulous place, great, efficient quality service!!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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