4.3 (45)
6026 Ocean Gateway, Trappe, MD 21673
(410) 822-2187
topofthebaypetlodge.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Braxton
2022-05
This is a great place to take your pet for lodging. My dog has stayed here two different times and comes home happy and healthy. He got groomed here as well and the groomer did a great job! Highly recommend this place!
MAX WOJCIK
2023-12
Very accommodating. Experience with working dogs. All around A+ boarding.
Dawn Bilbrough
2022-05
They take care of the dogs, however the place is run down and disorganized! The kennels are clean, but the facilities need a really good cleaning & overall makeover! The layout is so dysfunctional it causes the employees to spend so much time running in circles! This place needs to be torn down & built over to be functional & run properly & smoothly!
johnny quesenberry
2018-05
We have been using Top of the Bay for years and love the staff! Extremely friendly and I love that the owner lives on site so the animals are never alone. My English Mastiff can be very timid - the first two times I practically had to drag him in - by the 3rd time his tail wags, he is excited, and walks right on in.The only draw back is the appearance, the place is a little outdated - not a fancy dog spa. But personally, I care more about the staff and how they treat the animals.
Cristie Cabrera
2019-05
They were very accommodating. I drove in from out of town and they saw me when I got in. They took great care of my cat, Athena, and dog, Zeus. My pets did NOT want to leave. Plus, they had so much fun that they slept the entire ride home, which was about an hour and a half. They did not have too much energy the next day either. Lol! I go to St. Michael's about 10 times a year so I will be stopping back at Top of the Bay Pet Lodge again.
John Rueckel
2022-05
Love the team here. Great for boarding, and also training. The staff really cares about your dog - it's good to know your buddy is being cared in great manner. Will continue to use this nice place.
John
2022-05
We boarded our 2 three year old beagles here for 4 days. The place is very dated, but it appears safe. They use a two gate system to keep dogs in, which was our main concern given the nature of beagles.The reason for my review is for the extremely poor, rushed nail trimming job they did on one of our beagles. We called over 5 hours before pickup to state that we would arrive around 5-5:30PM to pickup our dogs; we arrived at 5:20PM.When we walked in, they indicated that they had forgotten to clip our one dogs toes. They said they would do it right then. They did, and the $20 nail trim took all of about 2 mins. This was shocking to me, as our vet and normal groomer usually take much longer, but nonetheless we paid our bill and left.About 10 mins later down the road we noticed blood everywhere on my wife's shirt, front seat, and dash. Four nails, one on each of her paws were bleeding very heavily. It was not a small drop of blood, but a very noticeable and alarming amount. They were cut way, way too short.We live close by and immediately called the pet lodge to notify them of what was going on, and ask what we needed to do. Their comment to my wife was, "this happens here all the time, just put some baking soda on them or anything startchy."They did not offer any apology whatsoever, and frankly acted surprised that we would call them with such a small issue as having a dog with 4 profusely bleeding toe nails. It is also not common with professional nail trimming, and it has never happened at any point in the past when we have had them done at our vets office or normal groomer. We have always paid someone to do it because we understood how incredibly painful it is for them to get cut too short.After this treatment we could never trust them to provide any service for our dogs, and frankly have serious concerns for their grooming ability and judgment. It would be one thing if it was one nail, and they apologized; dogs can move, I get it. This, however, was a botched rushed job that resulted in extreme pain for the dog, 4 bloody toenails, blood all over my car, and an excuse that "it happens all the time."
Patrick Molloy
2022-05
Zero stars, if I could. A ridiculous farce of kennel. Charged me $114 to board my 80 pound lab for ONE NIGHT. They charge a full day if you pick your dog up after 11 am. Also, it is a mandatory $30 fee to "wash your dog" that they don't tell you about until you're dropping off your dog. Go to Keverton's in Easton. Late pickup is $10. No stupid $30 bath markup. Top of the Bay? More like Bottom of the Barrel. Skip this place.
Becca Carson
2018-05
They do a great job grooming my fluffy corgi. And believe me, there's a ton of fluff to groom. My pup is always excited to go visit and is always happy and ready when I pick him up. Would definitely recommend.
Kathryn Stoner
2020-05
Yesterday I took my little Shitzu Poo to Top of the Bay for grooming. I didnt realize how scruffy Rugby was until they bought out Rugby after grooming...I now have a show dog ! I was so excited. They not only made my dog beautiful, the groomer gave me so much info on this breed of dog without me even asking.I'm just so impressed with Top of the Bay and their staff.
Deanna Clemmer
2021-05
Awesome place! I could tell my two dogs had an absolute blast during their stay! Great prices, dedicated staff. I will definitely be bringing my dogs back!
John Fratini
2022-05
We always take our dog to the Lodge when we travel. They are very flexible with pick-up times and modifying stays if things come up during your trip delaying your return.
Jean Greenlee
2021-05
Excellent and very professional level grooming. Wonderful customer service. My dog is comfortable in this setting and comes home happy and handsome.
Subn0ize
2020-05
Good place for grooming. Make sure all your dogs vaccines are up to date, my dog contracted kennel cough while here.
John Rueckel
2022-05
We found the staff and facilities to be terrific. Our never seems skittish about coming back for a stay. Looking forward to see the results of their training.
Andria Bacus
2018-05
Top of the Bay takes great care of my dogs. You can tell that the staff is very knowledgeable, capable and caring!
Dana Rivas
2022-05
This was our first time boarding our new puppy and it went great!
김세원
2021-05
My dog loves here !
geoff holmes
2021-05
Think twice before letting this place groom your pet.
Gerry Kinworthy
2020-05
We use them for grooming, boarding and now training
Patricia Drost
2022-05
Opportunity to play with other dogs while boarding.
Takeshia Harrington
2022-05
They take care of my furbaby
gene ahalt
2020-05
Friendly wait staff, delicious eats!
EDWIN GABRIEL CANALES MORENO
2020-05
here you find the perfect mascot
Andy M
2018-05
Great Place Ran By Great People!
Kim Gibbs
2019-05
Always professional, The best.
Kim Morgan
2020-05
Absoulty great.
Kody Cannon
2022-05
Amazing place
Jessey Horn
2019-05
Excellent place
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 8 AM-6 PM |
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