4.4 (214)
32 S 3rd St, Oakland, MD 21550
(301) 334-3923
naylorshardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Victor Bartlett
2024-04
You get great service as soon as you enter the door.It reminds me of the old old time hardware stores where there's plenty of help and great service. Was able to get everything I needed for my job. I would highly recommend it! Even if the prices are a little higher.
Molly Thayer-Walter
2023-05
I love this small town hardware store. The staff are always quick to help (and knowledgeable). I appreciate that you don’t have to wander through the aisles trying to find someone to help you.
Ben
2023-11
Good Customer Service!!! I like the new layout of the store.
Melissa Hardy
2023-08
Excellent customer service and very friendly staff. And have a huge selection of stuff. They all are very polite.
Ken Fostano
2021-05
This place is a shining example of what customer service should look like. First time ever in the store. We had two people helping us tonight and they even took us up to the warehouse to show us some things they didn't have out on the floor. They gave us personal attention and they were friendly and knowledgeable. You won't get this kind of service in your big box stores. We'll definitely be going back.
Eric M. Bright
2023-05
Very disorganized and while the people seem to be nice we decided we didn't want to go back there. 9/4/22Please see Naylor reply to my review.Hi Naylors, you should post current photos of a video of the newly organized store.
Dave Betz
2023-05
Usually has that hard to find part youve been looking for all over. Can be a little more expensive than the box store, but the sale prices are good and the staff is always helpful.
Bethany Kowalkoski
2023-05
I've been going to this store since I was a kid. All staff are very friendly and helpful. The store recently went through a major reset it all looks very nice.
Elaine Hinebaugh
2021-05
Very friendly, knowledgeable staff. Great hometown store and they have just about anything you need and if they dont they will get it. Prices are a little high but, the convenience is money well spent.
R P
2018-05
Usually more expensive than other places but they have the best staff around. No store in the area has friendlier people working for them. Need a special blend of paint? Just see Moe. Best in the business when it comes to paint and color blending. Cashiers are great and will learn your name after a few visits.
Harry Deitch
2023-05
If you need the correct advice and the part or product to fix it they have it or will get it, you want to waste a day running to lows and back with the wrong part, not understand what your getting into that fine, but knowledge, and convenience trumps a 2 dollar difference every time!
Betty Steyer
2023-07
Great place to shop. Very friendly and helpful staff.
John Matthews
2022-05
Naylor's has water treatment specialists in the back of the store. We had a serious issue with iron in our water which tasted and smelled horrible. It also was staining everything. We dropped off a water sample and got an immediate response. Roger Ashby answered our call and was at our home the next day to install a new filtration system. Roger was friendly, helpful and knowledgeable. He explained everything we needed to know in detail and was patient about answering all of our questions. He did a very professional and NEAT installation of our system. Above all, IT WORKS GREAT! WE ARE VERY PLEASED WITH THE OUTCOME and HIGHLY RECOMMEND Roger and the folks at Naylor's.
Theresa Shiflett
2022-05
You can usually find what you need there. The people that work there are very knowledgeable and very helpful. I like to just go in and look around at all the different things they have there.
Susie Batson
2021-05
Love this store! They have most anything you could possibly need. They also have the most beautiful garden flags anywhere! Very helpful staff. True " hardware store"
Dave Wiles
2024-04
Great hardwarestore
Anna Park
2023-07
Employee was helpful, told me where to find the item I wanted. Even got it down for me.
M H
2022-05
Cool place! Has everything! Staff so nice & helpful!!! Place so clean...don't know why renovating??? It's so old school adorable
George Stanley
2023-05
Thank goodness for locally owned !! They had exactly what we needed and at a great price
Palma Berardi
2019-05
Great hardware store. Contract services available and good but are pricey. Paid twice as much for routine yearly HVAC service then I had in Fairfax county Virginia.
WAYNES DOMAIN
2020-05
People who work here are very considerate & 95% of them are also very knowledgeable of things , you ask about... They step up to serve you , great attitudes... Blessings to this Company & all its Employees... ---> WAYNES DOMAIN
thomas cutler
2019-05
Very helpful knowledgeable staff. Made me feel welcomed. Enjoyed speaking to staff while purchasing and inquiring about merchandise.
John Johnston
2022-05
Very helpful staff. Went out of there way to see I got the things I needed. Thanks guys.
mark piccolo
2021-05
Unique, rustic finish store staffed with super nice people. Definitely a great Ace location- go see Matt and team @Naylors-Oakland!
Steven Carle
2022-05
I love shopping here! Everyone is so friendly and helpful. I will continue to shop here and support local shops!
Bernie Kohl
2022-05
An amazing well stocked hardware store. Helpful knowledgeable staff. Ace hardware with a heavy dose of old style hardware supplies.
Cheryl Ward
2023-05
Employees are very helpful in getting what you need and answering my questions
Cah Cah
2022-05
Stoped in while traveling through. Great store wish we had on like it.
Derek Kreiner
2021-05
I'm willing to pay slightly more to support a local business but the prices here are nearly double other local competition. If you've got money to set on fire this is the place for you.
Michael Regier
2018-05
Excellent services, extremely professional. Everyone has been friendly, polite and helpful. Highly recommend!
| Monday | 7:30 AM-7 PM |
|---|---|
| Tuesday | 7:30 AM-7 PM |
| Wednesday | 7:30 AM-7 PM |
| Thursday | 7:30 AM-7 PM |
| Friday | 7:30 AM-7 PM |
| Saturday | 7:30 AM-7 PM |
| Sunday | 9 AM-4 PM |
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