CVS Pharmacy

Valerie Gosnell

2024-02

CVS is the WORST!! My doctor’s office sent a prescription over to CVS for my husband. He’s been sick with a flu type virus for over a week. When I went to pick it up the employee at the window said it wasn’t in stock because of a manufacturer backlog and it would be several weeks before it was back in stock. I asked him if I found another pharmacy that had it available could they transfer the prescription. He said absolutely. I just needed to have the pharmacy call CVS and they would transfer it. Giant ended up having it in stock so I asked them to call to have the prescription transferred. CVS refused to transfer it because they said that they needed to fill it at least one time. Does that make any sense at all? IT WAS NOT IN STOCK AT CVS!!! So I had to drive over to our doctor’s office to ask her to call it into Giant. When I went back to Giant, the pharmacist told me that they could not fill it because CVS had to back it out of their system. I called CVS to try and get them to do this and I was on a hold for 30 minutes. Finally, an employee picked up, and I explained the situation. He told me I would have to call back in an hour! I told him absolutely not, and I needed a supervisor. He hung the phone up on me! I will NEVER use them again. So unprofessional!

Watch As I Shrink

2024-03

WORST PHARMACY EVER! THEY DON’T ANSWERNTHE PHONE. THEY DON’T OPEN THEIR DRIVETHRU DURING OPEN HOURS. THE PHARMACIST IS WAS COMPLETELY RUDE TO ME! IF I COULD RATE ZERO STARS I WOULD!!’

MsV Wade

2023-11

Most CVS in this area are horrible, but the one near Old Mill on Veterans Highway is by far the worse. The staff, the service, the drive thru, the phone wait time. When drive thru is suppose to be open, it's not... when they say they will open the drive thru at 8am. No sign, no communication about it not being open, they just have you waiting. Thank goodness none of my prescriptions are life and death that I must take daily, otherwise you would be out of luck to get your r/x filled or get any help or assistance as needed in a timely manner. I stay, because I'm hopeful it will get better, but so far... no luck. I wouldn't recommend this CVS to an enemy that's how bad their service is.

Tom Kemberling

2023-05

I don't understand how they get any positive reviews they have to be fake.We are forced to deal with CVS because of our insurance company.If we had any choice in the matter whatsoever we would go somewhere else I can't believe they're still open.People need medicine for their health some of it is urgent.We've had prescriptions that were needed immediately not yet filled for 3 days.When you go in to pick them up they act like it's the first they heard of it.Even though I dropped them off in person.I've also had them lie and tell me that the doctor never called it in.Drove all the way back to the doctor for them to show me where they actually sent it in so CVS lied.They're always understaffed.And I have never in 2 years been able to pick up a prescription when I was supposed to.

Kellin Morris

2024-04

Friendly, accommodating staff. Pharmacist Carol: above and beyond the call of duty. Saved on prescription, accommodating, helpful under high stress. Five star pharmacy. Cost savings went from $989 to $805.

Mike Sanner

2023-05

This place needs a overhaul ...... If the employee don't like the job , they should quit. I have counted 7 people working just in the pharmacy department and the line was 20 deep over 1 hour wait to be told not ready yet. Prescription called in the day before???¿???? See you next time , maybe not...

Linda Khadem

2020-05

Alec is absolutely lovely! He goes out of his way to be kind and helpful. He is also quite knowledgeable. He is, without a doubt, our favorite pharmacist. My husband is 67 and I am a diabetic,... 58 year old. I have had diabetes and other major illnesses for quite a while and have known many pharmacists. I know whereof I speak when I say he is excellent. I will add most of the other people we have encountered there are very nice, too. Just not quite as lovely.

Yujin Chang

2021-05

The pharmacist here is great! Took time to answer all of my questions :)

garth michael

2023-05

The worst pharmacy I have ever gone to. SO SLOW !!!!!!!!!!!!!!!!!

Tony Brown (The Green Machine)

2022-05

No one ever picks up the phone!

David Robinson

2018-05

Great customer service by Kyle in the pharmacy

alex schillinger

2019-05

Its CVS. Pretty standard