4.4 (53)
13401 Clarksville Pike, Highland, MD 20777
(301) 854-3375
highlandgroomery.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katrina Baker
2024-01
First time here today and I can say I absolutely loved it! Caitlin groomed my 6 year old yorkie and he looks AMAZING she listened to everything I said and gave her opinion and I went with it and boy am I so pleased! He looks absolutely great and he seemed so happy! Will definitely be coming back every 6-8 weeks! Was soo reasonably priced I was seriously shocked. So so happy I got recommended to come here ! 10/10 highly recommend!!!
Eema Iftikhar
2023-12
Great experience with Wanda and entire staff. I have never taken our kitty to be groomed before he’s only 7 months. I was so anxious! Wanda talked me before the appointment and gave me so much information and reassurance. Theo left looking amazing and being so calm! Wanda is amazing at what she does and really cares about her customers. I can’t recommend her enough!😁 Thank you for everything!!
Michael Chadwick Long
2023-11
We've been a monthlycustomer for over 20 years because they are great! They groomed our first standard poodle from puppy to senior, and they have been grooming our second standard poodle from puppy to age 8. We recommend their services to all our family and friends.
Dana Sloane
2023-07
First time client of cat grooming service. Entrusted our nearly two year old cat to the care of the groomery. We were subjected to a surcharge for her “jumpy” behavior during nail clipping, only to discover that the groomer had cut into her quick and caused her to bleed. Feedback from groomer is that “I don’t know of any vet or groomer this hasn’t happened to”.Will absolutely NEVER send my loved one to this business again.
Andy Lowe
2022-05
Our 7-month old west highland white terrier had his first haircut here, which is right next to his veterinarian clinic. We found the service excellent. We particularly appreciated the informative report card and the neat red bow. Our dog did not look traumatized afterwards. The cost was better than that of the chain stores and it was easy to schedule an appointment.
Elizabeth Jenkins
2020-05
Love this place so much! I was real apprehensive considering my experience with another grooming location and how far this is from my home, but this is well worth the drive!! The staff is professional, the prices are reasonable, and Cassandra (my dog's groomer) does exceptionally every time we bring our pup in. I love the incentive to rebook with the discount, love the little bandana the pup comes home with, and the little Pet Report Cards that give me an idea of how our pup did. I grateful for the family member that gave us the recommendation, and if you're looking at this facility for your own pet's grooming needs, you should go for it!
Nunya
2020-05
There are oh so gentle with my 16 old dog. They really are sweet and she always looks so good. They really know what looks good on your particular dog and always remember it without having to explain it each time. They even throw in a bandana if I ask. It really is no hassle to get my dog groomed since they are so organized.
pat20905
2020-05
Today was our golden retriever's first visit to Highland Groomery. The staff was pleasant and well organized. The turnaround time was better than our previous good groomer, and the result was a happy, beautiful, no-scent-added dog. We'll be back!
Phil G
2017-05
Our two little dogs always come back looking beautiful. The staff are friendly and accommodating. Unlike growing options at the large pet stores, there is more care taken with each animal and there is generally less stress on the pets due to noise, barking and crowds. Service is prompt, prices are a little on the higher side of average, but well worth it considering the quality and overall service.
Sarah Rehling
2018-05
Horrible job of grooming my Great Pyrenees. The cut was lopsided - shaved on one side but left long on the other side. Also had plugs of hair cut out in several areas where hair is long. Groomer says she talked to me several times about him being matted, but my phone shows only one call from them. I would have been fine with cutting hair short in rear and underbelly. Told them specifically NOT to shave him and they did anyway. Charged a lot of money for very unprofessional and substandard job. He also came back with a limp and will not bear weight on one leg. When I complained, the Groomery blamed me for him being matted. I have taken him to 2 other groomers in the same condition and they have never had a problem getting him brushed out. I will not be returning.
Sue Loomis
2020-05
Our experience with Highland Groomery has been very positive. Our dog isn't traumatized by it. He doesn't want to leave us but he will and the staff is very good at redirecting him. Staff is very professional, he looks great and they give out "repot cards". at the end so you have feedback. Excellent but higher than more generic places i.e. Petco, but well worth it!
Stacia Geiger-Alston
2019-05
Hands down THE BEST GROOMERY ever!!! They listen to their customers and always do an excellent job. I was very particular about the type of cut I wanted for my dog... in fact I micro managed them quite a bit the first time I went there. But after the first visit I give them free reign. Hat's off to my stylist - Caitlyn. She is AMAZING.
Paula Seabright
2018-05
Another great grooming at Highland Groomery! My 11 year old schnoodle was a bit of a mess. He hasn't been the best boy at home with brushing and in-home grooming. Sara got him all cleaned up! He looks great! Thanks guys!
Chris Mason
2019-05
Highland is the best groomer around. My dogs love them! I have to watch what I say- due to the fact that the word "bath" has them all running to the car! The Mason family of Bear , Chu, Squirt & Patch give it a 5 stars!
Kelly Madsen
2018-05
I had a very similar experience to the review below me. They called me to say there were a few mats under his armpits. After a few minutes of debate, we decided that they would shave those select areas under his stomach and leave the rest of his coat long as I SPECIFICALLY SAID when I dropped him off, to NOT shave him. He was completely shaved, they ruined him. The worst part is they made me pay and tip before I got to see him. I will be switching immediately.
Nick O
2018-05
I used to always take my dog to PetSmart or one of the other big chains until I realized the employees at those chain stores just don't care. The people at Highland Groomery were kind, careful with my dog, and did a good job.
Sheena
2023-05
The staff is so pleasant. I went to get info on the services and they made me feel right at home. I didn't even know they were here until a friend told me. Great job.
Nicole Boudreau Connell
2023-05
My dog always looks great after he leaves here. The staff is fantastic and I love that they always call to confirm!
Lourdes Billingsley
2017-05
I really like this place. It has a new owner and she is doing a great job and the place has a nice feel. She groomed our Schnoodle the best by any groomer so far.
Wanda Mayhew
2023-10
This business has been around for many years for a reason. My sister is an amazing business owner
Rinki Dey
2020-05
Beware! the groomer at this groomery slit my dog's tongue and poor dog had to get multiple sutures to stitch up the tongue back. Nerve wrecking to say the least.
Katysmobilepetspa Trumbauer
2020-05
I stopped by to say Hi to Dr. Cunningham but he wasn't in he's a Fantastic veterinarian I've known him for year's and he was alway's the best in the Business he could alway's figure out what was wrong with my pet's he was 1 who alway's thought outside of the box I worked for him over 20 year's ago and miss him terribly.
Addie Collatz
2018-05
Our dog,Finn, a 7 month old labradoodle was well taken care of here. She was even given a report card!
Penelope Strickland
2021-05
These folks are so kind. And they do a great job. I have been taking my pooch to them for years. I love them, and they love my dog.
Shaya Samuel
2020-05
I've been taking my dog here for years and I've never had an issue. Won't take him anywhere else. Love the staff!
Michael Cornell
2020-05
Our dog gets excited when he realizes where we are. The staff know him and take wonderful care of him.
Housna
2023-05
Too expensive, but cat groomers are hard to find. Groomer was definitely a cat person.
Season Air
2022-05
Have been taking my dog there for 3 years now. Great & friendly service
Jon Tervo
2022-05
Very caring people who always make my puppy look her best
Stephanie Elliott
2022-05
Been going for years with the fur babies. Always kind, caring, and talented care.
| Monday | Closed |
|---|---|
| Tuesday | 8 AM-4 PM |
| Wednesday | 8 AM-4 PM |
| Thursday | 8 AM-4 PM |
| Friday | 8 AM-4 PM |
| Saturday | 8:30 AM-3 PM |
| Sunday | Closed |
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