4.8 (34)
438 US-1, Yarmouth, ME 04096
(207) 846-3099
twrightagency.com
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Nicole Franco
2024-05
I highly recommend Terri Wright-State Farm Ins. Alex at the agency is great agent to work with. He took the time to ensure I had the right coverage amount, he discussed discounts, added coverage options and was always available when I had more questions.
Pam Mcguinness
2024-05
I have been with State Farm for over 40 years and with Terri Wrights office for 30 of those.Her team goes above and beyond to help. They are kind, knowledgeable and truly a pleasure to work with! Thank you for all that you do!
Mitchell Rasor
2023-11
I have been working with Terri and State Farm since 1998 for vehicle, home, life, and office insurances. Terri and her staff are truly exceptional in every aspect and I recommend the office without hesitation. A few years back I got into a very minor accident in town and the police came to take the report and exchange cards. The officer held up my card to the other person and said, you should really switch to Terri’s office!!!!
Jane Delson
2023-06
I have been a highly satisfied client of Terri Wright’s State Farm Insurance Agency in Yarmouth, Maine since early 2012. I've worked with Terri directly on a number of occasions over the years, and also with her very competent associates, Amy and Marcie. I've enjoyed the convenience of bundling my auto, renters, and life insurance policies through Terri's agency, and my occasional questions have always been answered immediately and thoroughly.When a tree totaled my car in an untimely wind storm on Christmas Eve, 2022, Terri stepped in personally, working with the towing company, the garage and my credit union’s loan officer to resolve the issue in a matter of a week-and-a-half, so that I could replace my car and be back driving in record time.Insurance isn’t Life’s most exciting commodity, but when you need the coverage and rely on agent expertise, you couldn’t do better than Terri Wright’s State Farm team.Jane Delson
Barry Sheff
2023-05
My family has been a customer of Terri's for about 15 years now. She and everyone in her office are always responsive, helpful and professional. I'm always appreciative of their knowledge and advice...whether that's a kid going to college and changing the auto policy to reflect that, insuring a new vehicle, needing to adjust our condo deductible, help with an umbrella policy, or planned international driving. Terri and her team are ever helpful and I don't hesitate to recommend her...I trust her to protect my family as if it were her own.
Norma
2023-08
I have always received excellent service from Terri. Every time I've called with a question, added to a policy or had a claim, she has always promptly answered my emails on the same day and put the wheels in motion. An efficient and attentive agency!
Hank Israel
2023-05
Terri and Team are the epitome of community business and responsive leadership in insurance. Since starting with Terri over 13 years ago, she has helped me underwrite 3 homes 5 cars, dealt with a large water damage claim when a radiator pipe burst, an 2 car claims. Her team is responsive and regularly proactively finds lower cost products to meet my needs, as well as reminding me when the kids good student discounts need to be updated. In addition to meeting all my insurance needs, she always supports school fundraiser, including ads for the high school theater without question in helping to make productions happen. If you have insurance needs and want a proactive friendly team, use Terri Wright.
Lillian Murphy
2022-05
My years of dealing with the Terri Wright State Farm Insurance Agency have been wonderful. Every single person working in this agency has provided me with impeccable service regarding my various policies.There were some claims -and all were handled compassionately, professionally, thoroughly, and accurately.On top of this, Terri at times seemed like a friend and confidante when circumstances were trying or unusual. She is a wealth of information. The staff she hires is top notch; I will mention no names for the fear of leaving out one! All staff displayed patience with me when I asked questions at times of not understanding things, and all questions were most satisfactorily answered.For all, and including newcomers to the region, I unreservedly recommend this agency. You will never be disappointed with their fidelity to your trust.
Greg Field
2022-05
If we could go for 5+++, we would rate them there. We have been clients for years and always have had top-notch service but this year was proof positive why you should go with a local agent like Terri and State Farm. Our car was totaled by a deer this past summer, out of state, and in a rural location. It happened right at the end of business day but Terri jumped right in to help, and found a local state farm office near the crash site. They stayed open late, got a rental for us to get home safely. The whole process was taken care of with the personal touch that you won't get if you go for the online insurance companies. Thanks Terri!
Deb Smith
2023-05
Everyone at this agency was competent and happy to be helpfulI in whatever way we needed. I learned so very much about insurance while being provided detailed, customized, more complete insurance at a significantly lower price than my old provider. And State Farm has impressive ratings as a company. We couldn’t be happier.
Meghan Vertefeuille
2020-05
I can say, with 100% genuine honesty and assurance, on behalf of not just myself, but both my mother and father who have had insurance with Terri Wright since the early 2000s, she is THE BEST insurance agent. She goes far and above, from even the smallest of questions, to dealing with the most complicated claims, continually and consistently always making sure every detail is handled. She responds promptly and thoroughly to emails and calls, personally answering any questions every chance she can. She goes out of her way to ensure you are covered in every way, and follows up on every aspect of every situation. I cannot say enough about Terri and what comfort she gives to each of her clients, always giving the best customer service. Terri is the embodiment of State Farm’s slogan, always being there. THANK YOU, TERRI!
Peggy Allen
2015-05
Terri Wright is the best insurance agent I've ever worked with. I have had some claims on my auto insurance and she is very professional and efficient. Claims were handled very timely, and she walked me through the entire process. She takes care of every detail. She was also very helpful with the process to purchase life insurance. She explained all of my options and helped me make a very informed decision. Terri goes above and beyond to ensure happy customers. I would highly recommend both Terri Wright, and State Farm Insurance to anyone!!
Jon Leslie
2023-05
Insurance is something you just don’t want to deal with. Terri, Amy, and everyone at Terri Wright State Farm Insurance actually make the process a joy.. if that’s possible.Every single time I call a human answers and they take care of my question or request instantly. I mean instant, as in no “we’ll get back to you soon.” I’m talking on the spot taking care of things.I called today about a new vehicle purchase and Amy had everything taken care of and with a new insurance card in my email within minutes!It’s refreshing and should be an inspiration for all businesses.I don’t even check the prices anymore, because I trust them 100% and the level of service is unbeatable.10 out of 10! 5 ⭐️! Top Notch!
Steven Palleschi
2020-05
Terri Wright and her team of talented professionals have the subject matter expertise, superior customer service, and provide the value I need in a one-stop-shop for all of my insurance needs! Terri & Team continue to exceed my expectations, and I couldn't be happier with my decision to patronize her business.
Chris Dunn
2022-05
Fantastic service! Always just a phone call or email away. I've insured several autos/motorcycle/renters and I don't have anything bad to say about Terri Wright's staff or about State Farm. I've even had a few claims. No surprises! Thank you!
Richard Williams
2020-05
I recently asked Terri for some time to make me smarter about association master policies. She graciously agreed and, as always, was informative and helpful. We've been with her since she arrived in Yarmouth and truly appreciate our relationship and her service.
Ryan Parker
2020-05
Terri and her team from the start have done so much for me for all years counted since I started as a customer. Five stars to a well established business under Terri's wings. If you need insurance, please visit them. They will not fail you!
Andrew Maguire
2020-05
I cannot fully express my disappointment in how my commercial account was handled by State Farm. When my small business moved to Maine I shopped around and found SF. They asked for and received my companies current polices and were happy to duplicate the coverage so that I could continue interstate operations as a moving company. Fast forward 6 months and the Federal Motor Carrier Safety Association is requesting proof of insurance via a simple one page form that essentially says this company does carry this insurance. It's a yearly automatic request from the fed gov that my prior carrier handled without issue. I received notice from the FMCSA that the form was overdue, so I contacted my SF rep in Yarmouth and relayed the request. Instead of being honest and telling me that SF does not provide filings to the gov and that I need to find another carrier who does, they lied and dragged out the process for over 6 weeks, passing the buck between departments that I had no direct contact with, resulting in the USDOT revoking my companies interstate authority, meaning I could no longer cross state lines with my truck. SF's "internal investigation" as to how this could have happened was a total farce. The "investigator" called a couple times to say they were "still trying" to reach those decision makers but had not heard back from them. I was never contacted again with any more information. I contacted the state who were apologetic, but after their own investigation found SF broke no laws and there was nothing they could do. At this point I once again drove down to the agency in Yarmouth to express how upset I was and tell them face to face the damage they had caused me. The rep had the audacity to quickly brush off my complaints and then ask if there was anything else they could help me with. I was so upset I just walked out, went home and cancelled my 4 commercial policies, 3 personal auto, homeowners, and threw out their life insurance options I had been weighing. Not a peep or apology from Terri Wright. In twelve years of purchasing business insurance I have never dealt with any other agency that treated me so poorly. Cross them off your list and deal with a smaller local agency that wants your business, because State Farm just does not care.
Gary Elliott
2016-05
State Farm is great to work with and Terri Wright State Farm takes it to the next level. Great service, true insight and a genuine approach to your insurance needs.
Ana Ayala
2023-05
I have been trying to get refund on my cancellation of car insurance for months. Amy keeps replying she works part time or check has been sent, etc. very frustrating!
Lori Pezanowski
2023-07
Outstanding service and support from Amy Abel. She is quick to respond, professional and helpful with our needs. Happy to have her as as my contact for our business insurance!
Kelly G
2015-05
You will never receive better customer service than with Terri Wright's State Farm Agency. The entire team is always immediately responsive, knowledgeable, helpful and caring.
Larry Stoddard
2021-05
In my business and life I have very little time to waste. Terri and her team always meet my needs and makes my life a little easier.
Anthony Montagano
2023-08
Great personalized service by a true professional. Working with Terri is the best .
Heather Folsom
2023-05
Thanks Marcie for always taking care of our insurance needs so quickly!
Heather Kish
2021-05
So professional and efficient! Thanks for always looking out for the best for me and my family!
| Monday | 8:30 AM-5 PM |
|---|---|
| Tuesday | 8:30 AM-5 PM |
| Wednesday | 8:30 AM-5 PM |
| Thursday | 8:30 AM-5 PM |
| Friday | 8:30 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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