4.8 (301)
486 Prospect Ave, Rumford, ME 04276
(207) 364-3700
adleys.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christine Punchard
2024-03
Very great -full for the prompt and ongoing communication, the safe service with above and beyond offer to position the vehicle in a spot that would be easier for me to drive out of. The serviceman was under the vehicle in the cold and brushed himself off and removed his jacket before he got into my truck. Highly recommended! Thank you
Toni M
2024-03
Excellent service! My SUV got a flat tire from a road hazard and could not make it to the nearest place that had the same tire (which was 90 miles and over 2 hours away). I contacted the Roadside Assistance that I have on the SUV and they sent Adley's. John, the flat bed tow truck driver who responded, was helpful, friendly and prompt. The truck looked new and was well-equipped to safely transport the SUV. John explained everything and kept in touch with us. Our nerves were a bit jangled from the tire blow out. But his calm, friendly, and professional manner assured us we were in good hands. Thank you John! I hope we never need a tow again, but if we do, we know who to call!
Brent Krizo
2024-05
My transmission went in my car late on a Friday night. I had to get a tow truck to take it to the garage. Joe was the driver and his communication was great and he was super friendly and really helped me out of the bind. He was there right when he said he would be, and was very helpful. I wouldn’t hesitate to use them again.
Mark Cordeiro
2024-03
I’m a repeat customer of Adleys. I was told that they couldn’t get to tow my vehicle until late in the afternoon which was fine with me. The tow truck driver (John) came to my house three hours sooner than I expected. John was professional, knowledgeable and a pleasure to talk to. I will definitely use their services again when needed.
Nancy M
2024-03
By chance I have needed to use AAA in the recent past from different locations in Maine. Adley’s, although not always nearby to my exact location, is by far the most responsive repair service I have encountered. Great office staff, great communication and excellent techs. Highly recommend as a reputable and responsive company particularly in Western Maine. Thanks all!
John MacGregor
2024-04
Outstanding service, and professional. They repaired my car in half the time they estimated, and less than their estimated repair cost. I highly recommend Adley's Auto & Service, and if you need a tow Adley's is the place to go!!
Robert Gommo
2024-04
My car broke down Saturday morning during a 22 hour snowstorm. Jacob came out quickly, got my car back to my place safely. After I contacted the repair shop, I scheduled a pickup for the next morning. Jacob brought my car from Bethel to Belfast safely and quickly. Jacob has rescued my car 3 times now and is always professional, safe and efficient. Thank you Adley's and Jacob for exceptional customer service!!!!!
Lila Proposki
2024-02
It was excellent service, we went through AAA because my friend locked his keys in his car after a great day of skiing. Super fast we were done under 20 minutes! He even stopped to help another person who needed assistance!
lisa puiia
2024-03
Called AAA for a non-urgent tow they told me about an hour, Adley's showed up within the half hour. Service was great tow guy was very nice and professional. Thank you so much
Robert LoRe
2024-04
Called AAA for a tow. They said it would be an hour or so. Ten minutes later Adleys called to confirm and said they would be there in ten minutes. Right on time and got me going in no time. Driver was quick, efficient and polite. Very happy with the service.
richard mersereau
2024-04
Simple. I found that after needing Adleys Auto Sales & Service for an unfortunate mechanical failure of my truck that they are all fast, efficient, affordable, knowledgeable, friendly and if Brad and Sue could clone themselves we would be talking franchise. Sucks my truck broke but from the dude who loaded it to paying the bill with a smile, I'm a happy customer. Thank you Adleys Auto!
Julieanne Reed
2024-02
I needed my car towed a short distance. I went through AAA. I was glad to hear that Adleys was going to take care of me. They made contact right away and stayed in contact until my car was delivered safely to the desired destination. Highly recommend!
Jasmine Renshaw
2024-04
The gentleman showed up in a timely manner and got to work right away. He answered my silly questions and was courteous and quick. A nice change of pace from the tow companies I’m used to. Thanks for getting us unstuck!
Chris Cady
2024-03
I never received a tow yesterday even though AAA dispatched you. We sat on the side of the road for 5 hours in the freezing cold,!!! We were both verbally told and texted from AAA assuring we could have 2 passengers ride. 4 hours later I call you and we are told no riders at all. Worst customer service ever and I will let everyone know about our experience. The only reason you got 1 star is because it made me do it. Ever think that you should not tow for a company thats main purpose is roadside assistance??
Mary Madigan
2024-04
These guys are the BEST! When my car broke down they got to me within a half hour and the guy figured out the issue and got me going within minutes! Highly recommend.
Robert Burdick
2024-01
I'm never driving over that damn Mountain again. I was so careful. So naturally who finds the only ice patch on the road that day? Me. That's who. I'm really glad. Adley answered the phone and got me out of the ditch...AGAIN!!! I didn't really have to wait too long. And the tow guy got me out of there and I was home in minutes. Thanks again you guys
Melody packard
2024-04
Was told my wait would be about an hour. It was about a half hour and the gentleman was gracious and helpful. He was a good sport to come to aid.
Kim Sequoia
2024-05
Prompt and friendly service. Answering any question about the service or bill. Local convenience and a full range of services from inspection to tires and oil changes to towing and mechanical work.
Syl Nisley
2024-03
We own a transportation company from Ohio, with our fleet being cargo vans, recently we had a delivery route headed to Maine. Our driver started experiencing some front end issues on the van, to the point where they couldn’t keep going and needed to get towed. With the type of work that we do, we had to keep trucking along somehow. We called almost all the mechanic shops within 30 miles and no one seemed to be willing to help out. We were able to rent a Uhaul truck in the area that would allow us to keep moving our freight but we still didn’t have a mechanic that could work on our van in the timeframe that we needed, until we called Adley's. Upon calling Adley’s for a tow, they not only dropped our drivers off at the Uhaul place, but they took our van back to there shop and promised to look at van the next morning as soon as they open shop again and make the repair. When our drivers got back to drop the Uhaul truck, Adley’s had ordered parts and made the repair in the timeliest fashion possible.To sum it all up, if you are in the Rumford Maine area and need a tow or mechanical repair service, Adley’s understands customer service. We appreciate your service and will definitely use you again if we ever need you. From Receptionist to Technician, we had a great experience.
Kelly Beauchesne
2024-04
Above and beyond my expectations! Thank you all at Adleys for your quick response all around… from wrecker service to repair to contact with me. Thank you all… Jacob, Brad, Marie & Sue! 🙏🏻🙏🏻🙏🏻. A very grateful customer! Love ya! Kellyb
Angel casey
2023-12
I went for an inspection sticker at Adley's after my dad referred me. The staff were very nice. They had comfortable chairs to sit in while we waited. And they were very quick, we were in and out. I was there less than 20 minutes and the sticker only cost $12. I will be going there for my inspection sticker every year from now on. A.C.
Thomas Ellingwood
2024-04
Came quickly and driver was very friendly and professional. Got my truck back on the road quickly and with no problems.
Bob Busenbark
2023-11
We were on a weekend holiday pulling a travel trailer and my truck died. Adley's is affiliated with Good Sam roadside assistance and they responded quickly. Safely got us to their shop. My worst nightmare disappeared as they took care of us. Great friendly staff repaired my truck and we were on our way. If you are a local go here for service. You will not be disappointed.
The Youngs
2022-06
Thank you ADLEY'S!! First time we've got stuck and you were there to help!! You guys are awesome!! Arrived within minutes!!! Very professional!! Keep up the good work!
Michael Arnold
2023-12
I broke down 120m (in ME) from my shop (in NH) at 130am. Adley's was so accommodating and punctual. With a fair price and exceptional service I have to say they will, without a doubt, whom I call for future needs. Recommended 12 out of 10. Thanks so much, I truly appreciate you all.-Twin Oak Trucking LLC
Harrison Royster
2024-01
Great Customer Service. I highly recommend them. The knowledgeable staff always has your best interest at heart. Honest hard-working people. Will continue to pass along their name for car repairs.
David Libby
2024-02
Adley's made it possible for my polaris ranger to be towed to Lewiston on there flat bed .And they showed up within a half an hour of our initial conversation.Thanks so much.Dave Libby
Abi Rose
2024-03
Adley’s towing responded to a AAA call to help tow two cars out at Sunday River. They were super quick to respond, helpful & friendly! Thank you!
Nancy Thew
2024-03
John (munch) hopefully I spelled his name correctly, was amazing, he talk to my husband, and answered all his questions and concerns, and was very careful with our truckEveryone at Adley's Auto Sales & Service are wonderful
Catherine Prescott
2023-06
Awesome experience. Needed a tow home and they responded within minutes. Amazing placeService: Car towing
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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