Country Kennel

Mike Keefe

2020-05

My husband and I have our first dog as a couple and being a very large but still only 10 month old Alaskan Malamute, he still needs someone around to care for him during most of the day. When we got word that a week of work schedule conflicts were coming and we needed to find a way for our pup to be taken care of for long work days I got extremely anxious. Multiple coworkers suggested Country Kennel and when I called to explain my situation the staff were absolutely understanding and helped us setup a few days of day boarding. The staff went above and beyond to put us at ease by letting me tour the facility and where the dogs were kenneled during the day, explained what was needed before our first visit and even worked directly with my vet to acquire vaccine records. We dropped off at 7:30 and after some paperwork I left and by 11am they let me know he was doing great on his first day and that he was getting to spend most of his day outside in his one area. I picked him up at 5pm and came home to a very happy and VERY tired pup. All in all, they have been phenomenal to work with especially on such short notice and the staff truly appear to care deeply for their clients. I would highly recommend them to anyone who needs boarding/daycare for their pup.

Eugene Fizell

2023-07

We have used Country Kennel for over 1 year with our German Shepherd.They are the best with her, as she is a bit timid in new places. She goes in without hesitation walking out back with staff, not looking back.

Cindy Gannon

2022-05

LeAnn is a wonderful trainer!!! Her classes are packed full of lessons and practice, yet she still makes time to address individual concerns or specific alternative methods for different breeds. If you practice between classes, you will see quick progression and dogs that love to do obedience and back. We have control of our pups with a better and stronger bond because we can effectively communicate with her. Highly recommend 👍😃

David Koffman

2023-05

Leanne is a wizard with dogs and their owners. Jen runs a great dog day care and boarding home. They have helped me with all three of my dogs over the past 25 years

Kristin Sereyko

2022-05

I took my dog there for in October, as we were going out of town for a long weekend. I was apprehensive as I'd not known anyone who had used the kennel before. While we were gone, I called the kennel to check on my dog and never got a response back, even though I'd left a message and tried calling back on several occasions. When we picked up my dog, my poor girl was shaking and scared, and they told us that she "might be hungry because she spilled her food." When my dog spilled her food, she would eat it off the floor, not to mention I'd provided extra bags of food for her, so there should have been no reason for her to be hungry at any point during her stay. Once we got my dog home, it took her a full day to settle down and start acting like her old self. I would not recommend this kennel to anyone.

Taylar Heal

2019-05

We bring our Akita puppy here and have since his first months with us, he always look forward to going there and loves Leanne - we had an issue with him eating rocks and they were willing to work with him and help train him. So happy we've found a facility full of people who love our dog the same way we love him

S H

2020-05

First, I would like to say I rarely ever leave a review to a business, but my experience here was so horrendously awful I thought I would share it. My boyfriend and I were looking for a place to bring our dog for some training classes. I had talked to them on the phone and signed up my dog for a 6-week training course. I brought my dog in to drop off the money for the class and to see if he feels comfortable, and he did not like it, he was barking and being a nuisance. I had never seen this type of behavior from him before.I thought maybe we could meet the trainer and maybe she could tell us what we could do when we see this from him. So, we agreed to try the first class. We brought our dog in again, and of course he still wouldn’t stop barking, so the trainer made us stand in the corner where there is a small area enclosed with half tall walls so our dog couldn’t see the others. She did not come over once to give us any instruction or to talk to us about what we could do. We had to wait in the corner for an hour just so we could talk to her after to only hear her say our dog is a “bully” and he needs private lessons that would cost $75/hour whereas the 6-week class (1 hour sessions) is only $120. We agreed on a time and date for the private lesson the following week. They called us the day before (less than 24-hour notice) to tell us they must cancel the class. Due to unforeseen events, I was out of state for a little while, and was unable to reschedule the class for another time.Once I was back, I called to just get a refund because this trainer did not help us before and my dog obviously dislikes the place. I had called twice before I finally reached the trainer that was the only person who could give me a refund. When I mentioned getting $120 back for the initial 6 week classes I paid for, she said that she could only refund me $45 because we had missed the private class that we rescheduled. I told her that we never rescheduled the private lesson and we expect our full $120, but she still insisted that in their calendar we had rescheduled the class and we did not show up. We argued for a minute because I knew my boyfriend nor I rescheduled that class. The trainer finally talked to the owner and told us that they could give us $100 because we came to their first training class, in which they did not help us at all during and made us stand in the corner. When my boyfriend came to collect the money, the trainer slammed the doors and was extremely rude to him. These people obviously cared more about getting $20 than helping our dog, their customer service is awful, and I would never come back to this place ever again. I would leave 0/0 stars if I could.

Mel Bick

2022-05

Jennifer and Leanne have an outstanding business! The love and care that they, and their amazing staff are fantastic! Rasta is always exhausted when he comes home and loves his fluff and puff! I appreciate the love they give my furbaby when he's under their care! Thank you all again!

An Non

2021-05

Never took my dog but responded to an add on indeed for a job as a kennel attendant. I applied online then recieved a message telling me to go in 7:30-5:30 To apply and I did but apparently was the wrong time and the lady working was fairly rude to me. Just a PSA if you want to apply, call ahead so you aren’t shut down and told “we are closed” without a simple “hello” beforehand. Please put the correct times to show up, sometimes it can be hard for people to work the courage up to apply to a new job. It’s very unprofessional and rude to have someone show up during the times you asked just to be shot down very coldly. I understand things get busy and it seems you’re short handed but you may be missing out on a lot of good employees.

Cathy Segee

2024-01

Have used them for many years. Love them.

kate roi

2021-05

When I called to inquire, I told the office manager that I would head to Bangor, to view the facility, I also wasn't told that they were going to be closed two hours for lunch...They advertise that dogs are 100% supervised. They are at Normal drop off and pick up times.However, if you find yourself having to pick up at other times (especially Thursday) You are told rudely that “I didn’t know you were coming”. This happened twice and I was uncomfortable watching dog’s fight and not have an attendant there!!Think Twice

Laura Shirland

2022-05

We boarded 2dogs for 2 weeks . When we picked them up they looked starved . You could see all their ribs, they were just skin & bones. We supplied there food so we could be sure they ate . We called to check on them and were told they were doing great. Did they even get fed .

Rachel Webster

2019-05

Had a situation where we needed to board our puppy for 3 nights thought the prices were great love the idea of the outdoor run and mixing with other dogs. Very well run kennel

Steven Grim

2019-05

They took care of 2 of our 3 girls. Reasonably priced. We will use them again in the future.

Susan Woodworth

2020-05

Very pleasant employees. Plus my dog had a fantastic first day of day care!

Roberta Damren

2018-05

My dog goes for daycare and occasional boarding. My cat also goes for boarding. Great place

Amanda Nordberg

2018-05

My puppy loves coming! Everyone who works here is very friendly and helpful!

Jonathan Plummer

2018-05

Animal lovers! Our dog attends Doggie Day Care here and eagerly looks forward to it!

J S

2018-05

Jenn is amazing and this is the ONLY place I will leave my 3 dogs!

Mariah Smith

2020-05

I am attending puppy obedience class and we are enjoying it!

Anthony Mcmullin

2019-05

Welcoming and friendly staff play seemed really clean and well organized

mark b

2020-05

Awesome place to leave your beast.

Carlos M Garcia

2019-05

The great place to take your pet

Leanne Mc Lean

2019-05

A trusted place to leave your furkids

Robin Hitchings

2020-05

Very kind and caring.

Chris H

2021-05

Awesome place for my dogs

Jeremy Alley

2019-05

Staff was extremely rude.

Chip Randall

2020-05

Best kennel in town!

Paul Pangburn

2019-05

Awesome

Dee Raymond

2024-05

A solid, safe, well run place for our doggies to enjoy themselves. Frankie loves playing with his friends here! I know when I bring him here, he will be well taken care of.