4.7 (163)
408 Covington St, Madisonville, LA 70447
(985) 845-1017
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Fat Rat
2024-03
This is the best hardware store ,the staff is very friendly,and eager to help,I recently went to one of the big stores you know who they are ,they never want to help you , I will never shop anymore there , I am getting up in age and need help at times,and wow we're they the most amazing customers service 5 stars rating yes,but there is no number high enough for there caring for there customers.
Billie McShane
2023-05
I needed to fill the propane tank in my class C motorhome. I'm still new to the RV world and a bit unsure of myself when driving in reverse and especially on a hill. The guy was very helpful and pulled my motorhome up to the tank so that it could fill it.
Scott Bordelon
2021-05
Very rude and unprofessional brunette staff member. She literally pulled an item I had purchased out of my hand and said it was for another customer. Once you purchase something it belongs to you. It was from items on display located on the sales floor. If it was not meant for customers, put the items out of site and off of the sales floor. She was very unprofessional in her interactions with paying customers. You have now lost my patronage and i will now shop at the hardware store on Hwy 22.Update 09/18/20;Thanks for your response Bonnie. This has left a sour taste in my mouth, however I understand the circumstances. It was the interaction that was upsetting. All it would have taken was the employee to listen to my point of view and acknowledge the incident was unfortunate. Instead they were very rude to me in front of other customers and just kept interrupting me saying the same thing over and over. I left because I was getting very angry at this person and did not want it to go any further.
Jason Meehan
2022-05
The employees are always helpful and knowledgeable. The store has almost anything you need so no need to drive all the way to Home Depot. Plus they have things HD doesn't.
Mohamed Sabry Zeidan
2019-05
The staff in this place is super helpful. Despite the limited space in the store, they try their best to have everything available in stock. Thee provide very good advice and guidance as well.The parking space in the front is very limited but you can have more parking space in the back of the store.
Al Hayden
2022-05
This is the best ACE Hardware I have ever been to. They are neat, clean and extremely organized!If you need a specialty fastener or fasteners, this is the place to go!
Kim Guillory
2020-05
I went out of my way to do business with this store on New Year’s Eve feeling happy for the new year!! I waited in line to ask the older lady behind the register a question and she was not only extremely rude but loud when answering my question about a product with disgust! I tried to over look her bad attitude and ask one more question about the product when she then rolled her eyes to the next person in line😡 so at that point my husband and I put the products back and walked out!!! I will never visit this location again and to the rude old lady behind the register HAPPY NEW YEARS to you!
Danny PT
2019-05
One of the best small hardware stores you can go to. The staff is very helpful and knowledgeable. If the dont have what you need they will get it for you. I make a point to go there as opposed to the big orange store when at all possible. Prices are very reasonable. They have some specialty items you will not find at the bigger stores as well. Go see Jamie over there he will help you with what ever project you might be working.
Andy Ruhl
2019-05
Awesome family owned place. Super knowledgable and they have nearly everything you need. Great cuz home depot is a ways out. But this store is better than the big ones for many reasons. The people are very friendly and the prices are good. I prefer to go here instead of the big stores in Covington
Kevin Byrne
2016-05
Just what I've been looking for in our area - a locally owned hardware store that has great customer focused service. Prices and much of the selection the same as the big box stores. Yet they seem to have more employees than the box stores and are very willing to help. Very worth shopping here - get exactly what I need and support a local business.
Craig Siemssen
2020-05
A pleasure to deal with. Just left there again. In and out within 5 min. And if not in stock just ask and they will order it for you on the spot.Friendly and Personable Customer Service.
Mike Bellone
2019-05
Always helpful friendly, and willing to spend the time to get what you need.They have a great selection of just about anything you could possibly need. 5 stars plus.
Tim Hogan
2022-05
Very courteous and eager to help. They carry way more stuff than it looks from the store front.
DC One
2019-05
One of my favorite stores to stop by when I am in the area. Staff is very knowledgeable and knows the store VERY well. Incredibly friendly and prices are feasible. Worth a stop for sure
Emily R
2022-05
Always amazed with the amount of stuff they have in this small town store. The customer service cannot be beat. Period.
Carolyn Crist
2022-05
This is the place of the helpful hardware man and also woman. They always help me greatly. Just ask and you will receive. They make my jobs much easier! Go Ace!!
Preston Clarkson
2022-05
She's tight but while you're in there she's warm, welcoming and friendly. Will definitely come again....
George Renfroe
2019-05
Little pricy but the staff is knowledgeable and very helpful. The store has a large variety of items and most anything you need in the way of hardware. Yes I would recommend this business.
Dale Williams
2016-05
The owner, who is there almost every time I go, is very knowledgeable and dedicated to the needs of the customer. The store is extremely well organized, and there are always people who are willing to direct you to exactly what you need.
Matthew Mohon
2021-05
I'll pick this place over big box store any day. Staff are knowledgeable and helpful. Very rare for them to not have what I need.
Curt Guillot
2023-05
Great selection, especially nuts,bolts, and screws and a helpful staff as well.
August Doucet
2017-05
Again Rita and fellow employees were very helpful on my needs and store is very clean n very well stocked and polite to me
Joan Boudreaux
2022-05
Excellent service, friendly smiles and they had everything I was looking for. I'll be back.
Shaun Sharpe
2019-05
Really nice staff. The store usually has everything you go in there looking for.
Dan o
2016-05
Homeowners with a sense of community and a general misunderstanding of tools (like me) will find this store a blessing...especially die-hard Yankees (like me). The men and women of Tchefuncte Hardware don't laugh at me when I come in asking for "large objects that are heavy and are used to 'do stuff' around the yard". They actually probe my stupidity and really help. This is comforting. Even my wife comes in to witness their professionalism vs. my ineptitude. Love you guys!
Craig Gommel
2023-05
Employee very helpful and nice,in out quick, will return
Kim Quenzer
2022-05
Great little store with a surprising selection. Always helpful!
Len Loboy
2022-05
Courteous professional friendly service; some one always willing to help.
Ptilly T
2021-05
Best hardware store around with a southern vibe. Dude who got mad about merchandise being pulled from the shelf is still stuck in 20th century and doesn’t know how retail works in today’s world.
Dan Daniel
2020-05
These guys are always helpful. I am amazed at the size of their inventory and the will get it for you if they don't have it.
| Monday | 7:30 AM-6 PM |
|---|---|
| Tuesday | 7:30 AM-6 PM |
| Wednesday | 7:30 AM-6 PM |
| Thursday | 7:30 AM-6 PM |
| Friday | 7:30 AM-6 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 10 AM-3 PM |
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