4.5 (455)
700 MacArthur Dr Ste A, Alexandria, LA 71303
(318) 643-3473
order.firehousesubs.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nick Bibbee
2024-05
Stopped here for a sudden lunch in town. Came here with a friend who has never been. Walking in, we were pleasantly greeted and placed our orders. He had the steak and cheese, I had the Cajun chicken (pictured), and they were both amazing!!!They have the Coke Freestyle machine, which is nice. And let's not forget the great atmosphere it has!1 final thing, this building is shared with a Great American Cookie/Marble Slab. Soooo, right when you have a nice meal here, just walk next door for something sweet, it is perfect!
Adam Williams
2023-05
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University of Louisiana Alumnus
2022-05
Great place with GREAT SANDWICHES!WONDERFUL Guy at the register--so friendly!I had the turkey firehouse sub with olives and chili--both very great. This was my first time coming here, and I enjoyed it very much.
Jeremiah Johnson
2024-03
This was my first visit to this location and it was pretty disappointing. I called in my order at 6:37 pm and was told "10 minutes". I arrived at 6:50 pm, paid, got my drink and took a seat. One of the employees was walking around behind the counter eating, which is definitely not okay (I've worked in restaurants for 16 years. I know what goes on, but your customers shouldn't see it in the preparation area 🙄). About 12 minutes later, I realized that I was the only customer left in the building and the staff had all left the preparation line. Nobody ever called my name for my order or checked on me to see why they had a customer with nothing but a drink. I had to go find someone, and I mentioned I had been waiting about 25 minutes on a "10 minute" order, and I didn't even get an apology. My bag had just been sitting behind the counter to get cold. And to top it all off, one of the meatballs in my sub was burnt black and completely inedible! Who looked at that and thought that was okay?!
Jakayla Moore
2024-02
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Alex Hennis
2023-05
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Ken Sherman
2024-02
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Jordan Cummings
2024-03
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W Bills
2024-05
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Melissa Hand
2024-04
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Velvet Guimbellot Corona
2023-12
I visited your place. I was extremely up set. I pray for your workers. Seems to me the homeless in the area are are drawn to your business.If I were you all. I would make sure your employees are safe. Even if it ment a security officer. Being paid. It would definitely help your business. Prayers
R Granger
2021-05
First time trying a firehouse subs, staff were really nice and helpful.Food was good, I will take this place over any subway in a heart beat. If you haven't tried one your missing out. If give.out little firefighter hats to kids.
Caden Ainsworth
2024-02
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Edmund Hoelker
2023-05
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Ramie Courville
2024-02
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Gray Young
2020-05
Awesome sandwiches. I got the steak and cheese with mushrooms. So delicious. The bread is soft and crusty at the same time. Order was quickly made and I’ll go back again.
Rita
2023-06
Only customer there at the time. Ordered turkey with everything. Was asked was there anything else-(no suggestion to make it a combo) I added a drink. I didn't know that all sandwiches were heated without asking what the customer would like. It was a mess eating it, and it fell apart, I did not enjoy it.I felt like I walked in after an argument. Everyone was quiet.Need to work on customer service.
hazel ciderty
2023-05
So today I was at firehouse..everything was fine until this lady came and took over the register and took my order, she was very rude, she told me that if I wanted to order I would have to tip her. I'm utterly disappointed.. I always come here and never experienced this. She was very witty.. she was a blonde with obvious grown out roots lol. Be rude to me. I'm rude back.
Latticia Gantt
2023-07
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Thomas Lewis
2024-03
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Danny Jones
2019-05
This was my 1st time here and i got a Smokehouse Beef & Cheddar brisket on wheat bread and it was amazing definitely coming back again.
Josh Paul
2020-05
Hands down the best sandwich shop in Alexandria! The Turkey Bacon Ranch is my recommendation. Meant to take a picture but the sandwich didnt make it 😂
John Dix
2023-05
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Brandon McEver
2023-07
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Elizabeth Laprarie
2022-05
Took my grandson there for lunch. Was my first time going. The service could have been better. The cashier greeted us with a frown and was busy telling a coworker that she knew how to run a register. It’s a good thing I didn’t get anything, because my grandsons lunch was almost twenty bucks. The food smelled good and looked good. The dining room is very small and was crowded.
Matthew Pitts
2020-05
Just left and loved it. Food is awesome the way the meat and cheese are steamed and the bread toasted was really good. Service was funny, engaging and very welcoming. The staff seem so happy. Then we walked next door for cookies and ice cream at the new Marble Slab. What a great visit. I only wish parking was a little easier.
Andrew Alford
2021-05
Me and my girlfriend have only been to this location 4 times. The first time was great, no complaints. The second time the sandwiches were good, but they forgot our side pickles, not a big deal, everyone has bad days. The third time, sandwiches were still great, but again they forgot our sides. Well, we went there again today and once again, no sides, we had to ask for them and my girlfriend ordered the turkey bacon ranch sandwich and so did I. Her sandwich didn’t have ranch on it so it was very dry and mine was flavorless. I don’t know if it was just the sandwich I got or what. Room for improvement, but not terrible.
Swete Rollo
2023-05
Excellent sandwich joint! The staff are professiona and kind l and the food is always hot and delicious. They always get the order right and its ready for pickup super quick.
Erika E-LoVe
2020-05
Great food and fast service..cool sandwich shop to check out in the city
Mary Durbin
2020-05
My husband and i just ate their for the 1st time. The decor is very fitting and gives you the appearance that you are in fact in a firehouse. We ordered their steak and cheese with mushrooms. Unlike other places you taste the meat and flavors more than the bread itself wven though the bread is good as well. The staff was very welcoming patient and quick to make sure we had a wonderful dining experience
| Monday | 10:30 AM-9 PM |
|---|---|
| Tuesday | 10:30 AM-9 PM |
| Wednesday | 10:30 AM-9 PM |
| Thursday | 10:30 AM-9 PM |
| Friday | 10:30 AM-9 PM |
| Saturday | 10:30 AM-9 PM |
| Sunday | 10:30 AM-9 PM |
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