4.5 (137)
3525 Wayne Sullivan Dr, Paducah, KY 42003
(270) 443-8236
stores.truevalue.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charlie Taylor
2024-01
I prefer getting my supplies here. They are helpful and have courtesy, expertise and most of all make you feel like a human being not a sales quota. Very personable.
Jan Solomon
2024-03
I bought an item here that was on sale. Since the Hank's brothers near me, Lone Oak, didn't have the item I called this Hank's store on the Southside, & they had it & held it for me until I could drive there to pick it up. Hanks may be a little higher than the big box stores, but you get excellent immediate customer service at Hanks right away. That's worth a lot!
Troy Nichols
2024-04
The woman and her daughter are very rude they like to excuse a customer that has spent thousands of dollars in the store of something. That they have no proof of. Don't shop at the Southside of Paducah true value.
Neal Gilliam
2023-11
This is the best hardware store in Paducah/Reidland. They have a LARGE variety of Case knives for sale which is mainly why I come here. The staff is super friendly and helpful. Not many hardware stores carry these high quality knives anymore due to their high price. I love Hanks. 10/10
charles okolie
2024-04
Nice location with every piece of equipment you could think of.
Robert McDaniel (bugbob)
2023-10
If you looking for something unusual don't have it there not like the big companies they're more personal they treat their customers great and those of us that have service animals they treat us very proper
Kimberlee Willis
2023-07
Cute place! Love that they have the same perfume from Ireland as Patties! They have a little something for everyone. A store that satisfies a handyman AND his wife, lol.
Michael Wright
2024-04
Great selection of various products.
susan kingsley
2023-06
Very helpful and knowledgeable staff, I usually go in just describing what I need sometimes with very vague descriptions at that and I always get what I'm after thanks to the staff's help
Heather Crews
2022-05
All of the staff is superfriendly and very helpful. I will take the extra time to drive to the Southside for this store. All of the employees are knowledgeable about their sections. Especially the guy in plumbing...and I would say that even if he wasn't my dad! Their selection of Willow Tree Angels is the best is town.
Dwight Tittle
2023-05
Lots of inventory but couldn't get anyone in plumbing to help. Fumbled around and found what I could make work. Lady at the register was very nice.
Chelsea Moss
2021-05
I went here recently to have my propane tank refilled. An older gentleman helped me and held a wonderful conversation as we waited for my tank to fill! He then noticed that my license plate was not attached (just got it) he then went and got a tool and put my license plate on my car. He went above and beyond to help me! I also got to pet a cat inside the store! 5 stars great experience!!!
Shelia Bankes
2024-02
Superior service! Highly recommended!!
Monte Reed
2021-05
They have many hard to find items as well as every day items. Some things are cheaper than the big box stores, some things may be a little higher. But, you won't have one of those blue or orange apron wearing associates see you need help and run as hard as they can while talking on their walky talkies to get away from you before you....heaven forbid...ask them a question! I had 3 different employees ask me how I was doing at True Value Southside and if I needed any help. And that's without me chasing them down! I bought fireplace logs from a young lady there and boy oh boy did she know her stuff. THAT MAKES A DIFFERENCE. Go check them out. They have something for everybody. My wife even likes it!
Mark Cook
2022-05
I have had another great purchasing experience with Hank Brothers on Wayne Sullivan Dr. I purchased some heavy bags of Cypress mulch. The owner, Jim Hank personally helped me through purchase and also loaded the bags into my trunk. Thank you from Natalie Cook.you Jim.Natalie C
Lisa Scalf
2023-05
It's kind of the place you go for a fix all kind of problem the employees are great and always helpful sometimes you feel like they know what you need before you even tell them
Bill Warren
2023-05
Always send my customers to buy gas logs from them. They are helpful and have a good selection.
Chris Samples
2023-05
Great selection, the manager went out of her way to help me find an item. Even though it wasn’t available, her time spent trying to help will be remembered.
Gin'n Juce
2023-05
I went here for UPS services. My package was lost. The lady who helped me was helpful but my daughter never received her package.
God's Son
2023-12
Always takes good care of me!!!
Andrew Sharp
2021-05
Everytime I go here I always feel unwelcome and uncomfortable, at one time I went to hanks almost twice a week and would have recommended this store to everyone but I can't say the same about today I rarely go(only If I have to) and wouldn't recommend to anyone
William Shelton
2022-05
Large inventoryVery courteous staffA really pleasant hardware store to shopI'll go back no doubt
Debbie Garrett
2021-05
Good place to shop. people are so nice that you want to come back an shop all.the day cashier's ar glad to have you met you an help you .
Jerry Burnett
2024-02
Friendly knowledgeable staff
James Tally
2019-05
Not quite as helpful as it use to be, that's why I go to hanks instead of Lowe's, because most of the time someone's ready to help you and has knowledge about what you need. Not so much anymore.
Danny Mann
2019-05
I love this Hank Brothers the owner Jim is very nice very helpful even all his people are great do a great job cutting keys to we tell everybody to get their keys cut at Hank Brothers
Victor Kitzman
2021-05
All of the crew members are excellent and knowledgeable in their ability to get the job done right the first time thank you for your service
Keynan Starnes
2024-03
Good people good spot
Alan Tucker
2019-05
Always helpful and usually when you need something a little different they have it. And when you need some say wood screws. You don't have to but lbs of them. Just what you need.
Brandon Kellett
2023-05
Pretty much anything and everything you will need for you project to run smoothly an finish on time.
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8:30 AM-5 PM |
| Sunday | Closed |
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