4.3 (110)
627 Main St, Frenchburg, KY 40322
(502) 805-7085
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rachellena Mosley
2024-01
My favorite store..the employees are so nice and helpful here .
Kristi Potter
2023-05
Store is clean and well stocked, probably better than any other dollar general's I have stopped at, BUT, customer service needs some help. There is a couple in there that seem to go above and beyond, where as others just don't give a hoot. A couple days ago, I was in there, had been in line to check out for 10-15 minutes already, still had 7 customers in front of me, three behind me, and we were backed all the way down the medicine aisle. One cashier, who was doing his best. The manager on shift tells him, "I'm going to the back, come get me if you need me" He needed you right then sir. An older lady, (who was third in line, in the line of 11 of us waiting to check out) spoke up and politely said "you may need to open a second register..." In which he came back "I'm busy, I have a manager on vacation and I have an hour and a half worth of work to do in the back" and proceeded to walk off. It got under my skin, not just because of the disrespect, but obviously customers do not come first, although they are the only reason this man has job security. Obviously he could care less if his co-worker and other employees were struggling. It wouldnt have taken but 10, maybe 15 minutes at the most to clear the line out if he had opened another register. And wouldn't you know, not even five minutes later, the young man, who was already struggling and working so hard to get us through the register, had to stop and go back and get him to fix something. I only give this place three stars because the young man working that day went above and beyond to work as efficiently as possible, and still remain respectful and courteous, even when some of the people in front of me were snippy with him for having to wait so long and being upset with the situation, and because I have had other times here where other staff members were amazing.
Play Time
2020-05
Great store and has what we need but really needs to work on their customer service. Customer service should be professional at all times with ALL people and professional with all types of ethnicities. Be nice to everyone and treat everyone equally. Frenchburg is full of wonder people and partiality because of ones different race is not what a community should experience.
Ronee Howard
2021-05
The store has good buys, but only if you can find them. The shelves are spilling over with excessive stock. You can't really see what they have available.
Peggy Putman
2021-05
The first time I went in staff and everyone were wearing masks but this last time nobody was wearing masks so that's the last time for that store for me. Don't post signs requiring masks and ignore it covid-19 is running rampant because of ignorance.
Donald Meece
2021-05
I had to have antifreeze, car got hot, but I also had pay $10.50 for a gallon of it, that's a lil high price, always goes up in winter, why? Cause we need it?!!
Tabitha Ratliff
2018-05
Good place to shop! They have just about everything...most of the people are friendly and helpful!
Jeff Zawadzki
2019-05
Great staff very friendly and social. Recommend over others in the area
Jessica Townsend
2021-05
Very nice employees.. Just take a very long time to check out😞
Spacehobos “Spacehobos” 527
2020-05
Very dirty short. They don't even stock the shelves just leave the boxes on the floor for you to dig through.
Joey Brown
2019-05
This is the only D.G. Very friendly staff and knowledgeable of everything they have in their store.
JanetR Thomas
2020-05
Great customer service. They usually have everything I need
Elmer Ritchie
2021-05
They have good people working they just need more workers
Luke Bussell
2021-05
Love our local Dollar General. We shop there constantly.
Wendy Coffey
2018-05
Clean and neat. Has variety of items. Helpful employees.
Jana Johnson
2020-05
Close to home, has whatever I may need most of the time. Friendly staff, local staff members from our community.
Theresa Abbott
2021-05
I love the value and there are 2 close to work and home
Sarah Collier
2021-05
Still a lot more affordable than family dollar
Tina Wells
2019-05
The employee was very friendly and polite.
Robin Little
2018-05
It close to home and has most things I need or a substitute I can use in a pinch
shawn donathan
2020-05
Not as good as the one in Wellington. A bit cluttered
denzil back
2019-05
Save time save money visit your local Dollar General Store today
Tom Cleverley
2021-05
Had what I wanted and it was a quick trip
Greenssleeves Lady
2019-05
No lines! Clean! Good buys!
JeriJ
2021-05
Always have a positive experience
Tawanna Huff
2023-05
My favorite dollar general
Lee J
2023-10
Friendly staff.
G. Cobble
2020-05
Nice, Clean, Good Service
Mark Sawyers
2020-05
It was good, was not disappointed
John Deim
2019-05
Great place for quick shopping
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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