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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bulaia Allen
2024-02
I love the pet bird he scream at me but it was cute my guinnie pigs came with a bald spot but they are very healthy the bottle works perfectly and they love there home and me thanks
Tiffany Pinkstaff
2024-04
Had to give this place one star because I can’t leave no stars! This place is awful I got big bad vibes being in that store!! The guy that was working was not very friendly! The fish tanks were disgusting, I left that store damn near in tears because I felt bad for them animals. Clearly they are not in the business for the animals at all! I have never walked into a pet shop and felt bad vibes. I wouldn’t recommend supporting this shop!!!
Kimberly Land
2024-05
Highly knowledgeable owner. Exceptional quality and variety. If they don't have it (rarely), they will get it. ❤️
Matthew Wethington
2024-01
Went into the store looking for some bird stuff, and to see what they had. You are greeted with the smell of animal droppings and overall stench, not a good sign. As far as the birds go, there are 5 cockatiels in one small cage, not enough room for this breed. Additionally, there was some finches that had a mountain of poop in their cage, which takes weeks to accumulate. Perches were dirty and the diet is not great for the birds. They also had dirty water and dingy and frayed feathers. I also wonder when the last time the cockatiels were bathed.
Chris Bennett
2024-01
This is the only pet store I will ever go to. There store is always in tip top shape and they are more knowledgeable then anyone else I have met. There prices are better then Amazon!!!! If your looking for the place to go for pets great people this is the place to go!!!!
rose Awesomeness
2020-05
Great place! The owner is so knowledgeable about all his animals, the enclosures aren't crowded with animals, they have hand fed babies by the register that are beyond sweet and adorable. This is the best pet store I've seen!
Sheryl Mastin
2024-03
I love shopping here always helpful and nice ty Scott for helping me out with my fish and wat plants would work the best for my ciclid always helpful
Hunter Claunch
2024-04
Don’t buy a parakeet from them. Die within the first few days every time. Plus all the guys fish are sick and will kill your whole tank.
Jacob Farmer
2024-03
Staff is knowledgeable, friendly, tanks and cages are clean, owner is friendly. Highly recommended buying from here.
jeffrey Richardson
2021-05
great place for fish supply and any other caged pets we have been going here for the last few years and have never have any issues with the food for our tarantulas fish and frogs we buy crickets and superworms about once a week
Kimberly Miller
2020-05
Small, independant pet store, but what a variety of animals! Not just a lot of fish, but birds, snakes, hissing roaches & even tarantulas. I bought my black bear hamster here. Knowledgeable staff, prices high on certain things, including simple 10 gallon aquariums.
Chasity Shirley
2023-06
The staff is friendly and VERY knowledgeable. There is a large selection of small pets. We arrived just before closing and he didn't mind at all to take the time to explain a few things to us and help my daughter pick out the perfect hamsters.
Kayla Cantu
2022-05
I went to go look at toys for my birds, but left after about 10 minutes of being in the store. I’d never been here before. The place was dirty and seemed a bit grungy. The thing that caught my attention the most were the birds: the Caiques at the front, and most of the other birds, had overgrown beaks. The saddest part was that the Caiques at the front had a lot of stress feathers/stress bars (black coloring that’s not typically displayed on these types of birds when living in healthy conditions either physically or emotionally). The bird was dry and didn’t look like it had taken a bath recently, so as far as coloration goes for those feathers, they were definitely stress feathers/ bars that had been growing for a while.
Gale Monroe
2023-09
I have never been more disgusted by a pet store. Upon entering you are greeted by the smell of rodent pee and scented candles. The bird cages were overflowing with feces, starving reptiles (to the point where the hip bones and ribs are the most prominent features), and the fish tanks were disgusting. I have never seen a pet store open to the public that was so full of neglected and sick animals. When i spoke to the manager on duty is response was, “call animal control so they can laugh you out, and dont come back if you dont like how we keep our animals”. I am not surprised they sell their animals “as is” with no health guarantee when they just neglect them.
Bug Smyers
2023-05
I have gone here twice and I am overall not pleased. The place gives very bad vibes, the owners seeming.. Off. They stare at you a lot as you shop and almost seem a bit buzzed as they take a long time to answer questions. The place is also pretty filthy. Birds look unhappy, tanks are covered in algae and the rodent section is sad. As a long time pet owner, it just seems like it's cheap. It makes me pretty upset knowing that they have ads on multiple radio stations for their store and yet such a low level of quality for the care of the animals.They also are not doing anything but talking and sitting around when I went. This isn't necessarily bad but when I worked at a pet store I was always on my feet; cleaning cages/tanks, giving treats to the critters, feeding them, sweeping, etc. It just seems like there could be a lot more effort put into this store and they're not doing it. Which for other places would be fine but for animals, it really isn't.
Lawrence Bishop
2023-05
I love this shop. My son caught the fish bug, so as an early Christmas present, I bought my son a 50 gallon tank, a 100 gallon hang on back filter, filled it up with the garden hose, then I bought fish from three different places, and Scott's were the healthiest fish. After 90% died, I went to Scott, and he stood with me, discouraged me from buying any more fish, and helped me fix my gross fish tank. He walked me through my cleaning, setup, and cycling. He even offered to test my water parameters for free, Not because I'm special just because that is what they do. Highly recommend! Good shop.
Katie Ratliff
2023-06
Sold my husband and I a Guinea pig on Friday that we realized when we got home had respiratory issues and now 3 days later I’m having to syringe feed him while he slowly dies. Do better. Take care of your animals or don’t sell a dying/sick pet without disclosing it.
Korey Phillips
2023-09
I go here to get supplies for my daughter's hermit crabs and I see alot of ppl bashing this man on here and if you would take the time to talk to him and not judge a book by its cover you would see they are amazing ppl who are very knowledgeable about the animals they carry these negative reviews on here are ridiculous do better ppl!!!
Sara Blakeman
2023-05
We've purchased two ball pythons, a scorpion, and all of our feeders. All the animals are super healthy and the staff is always helpful. Will continue to bring our business there!
Daniel Banaszynski
2023-05
I deliver the fish and live animals to this place and let me tell ya, after a year and a half of doing this there is no other person that I know that is more knowledgeable about pets then he is. If your in the neighborhood and feel like stopping in for a quick look around you will not be disappointed. Scott knows his stuff and is one of the best in the business. Don't take my word for it, stop on by and see for yourself.
CM Dam
2023-05
The rodents cages were not clean at all. All the snakes cages still had the skin they had shed in it. One of the parakeets was plucking its own feathers out, it’s whole body had no feathers also known as self mutilation. The fish tanks had algae all over them. I had a question about a dog bone and the cashier was rude about what I asked. Would not recommend.
Bruce Mastin
2023-08
I bought two parakeet's and in 3 days they died and I bought 15 fish and they died the same day I called him and he would not replace them I spent a$100.00 dollars there I have a new tank new bird cage and all he can say it's my tank and cage they should not be able to do that to people
Jessie R
2023-05
Pet Paradise is a small store compared to Petsmart or the likes, but they still have what I need. I've bought many Danios, and they've never had any issues. Happy and healthy fish. The employees seem to be knowledgeable and quite friendly which is always a plus. 10/10
C Burton
2021-05
For a pet store very clean but we won't be taking out business there very rude, employees acted like they didn't want us there. Had planned on several purchases, including very interested in Fancy Rats when asked they said they were in the back but never offered to bring any out for us to view. Had hoped to purchase that along with some fish and other items for our pets at home but decided not to. I had even messaged a family member about an item she had been looking for being there when we left I told her not to bother going there to keep looking.
Ted Hempy
2021-05
Great people! Very knowledgable and helpful. Their fish are always healthy and their display tanks are clean. Prices are reasonable. The only reason I didnt give them 5 stars is because the store is TINY! They use the space well, giving a pretty good selection that is well displayed, but it makes me a bit claustrophobic to be in there long.
Allen Padgett
2020-05
I love this place: been coming here since i set up my aquarium a couple of years ago & I've always been happy with my purchases. The staff are very knowledgeable & helpful, they have a really nice selection of both freshwater & saltwater fish, as well as all the accessories you may need. They have other pets & supplies too (whole buncha birds in there for sure) but i only go for the fish. But as a novice, i highly recommend this place for your fish needs. ✌💜😃
matt helm
2023-05
Went one evening looking for some new fish. Noticed a dead fish at the bottom of one of the tanks. Maybe should had been a warning sign. I went ahead and bought a cory catfish to go with the others I already have. Noticed it wasn't very active when I added it to my tank. By the time I woke up the next morning it was dead. They have a sign saying no guarantee on live fish anymore. This is probably the reason
Dylan Lowery
2019-05
Not a fan of how they package up their mice and crickets. Had four mice crammed into a cardboard box that shouldn't have more than 2 at most. Other than that, the store itself has a good selection of reptile and fish supplies at moderate prices. I visit there a couple times a month every month. Friendly staff for the most part as well.
Phillip Hayden
2024-01
They let us look around, and was pretty friendly.
Rachel Khosrowshahi
2021-05
We bought our cockatiel in early June and we absolutely love him. He's been a joy. I also purchased a rabbit from Pet Paradise who was a wonderful, healthy pet. Thanks !*Update *We added another rabbit from Pet Paradise to the bunch and he is super docile and sweet. He's a wonderful pet. Easily litter trained and social.
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-8 PM |
| Sunday | 12-6 PM |
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