Pet Supplies Plus Lenexa

david murdock

2024-03

A fine new Lenexa store. Excellent variety and value, as prices are about 2 % less than the big name stores. They also have a good rewards program, mailing $10 and 10% off coupons out to regular customers. I like this place a lot!! Helpful staff too!

skyla fox

2023-10

Milo and I went into the shop for the first time today and were very impressed! We bought a bath pass, treats, and toys! The staff was super nice and helpful! Will for sure be coming back!

Kristina Brull

2023-05

I've always had a great experience here. Except for one time, I had an older gentleman roll his eyes at me when I asked to get one more shrimp from the tank..But other than that man, I love this store and the lady who takes care of the shrimp helped me out a TON when I first started my shrimp tank. This is my #1 go to for shrimp!They also have some really cool freshwater goby's!

Supreme Leader Sophia

2024-04

OMG the betta fish. The containers are bigger than most stores, but they weren't looking good AT ALL 😭. There is fish-feces and old food in there, at least when I went. It made me feel icky. Pretty good prices on aquarium tubing and supplies though.

Robert Bryant

2022-05

They have everything. Even exotic pets food and supplies. Went in to get ferret kibble because everywhere else was out and online orders are 2 weeks away. This place has 2 bathing stations you can use yourself. I would definitely recommend it.

Neil McGee

2021-05

Love it for the dog wash! Free shampoo and always spotless. Way better than washing my 100 lb Bernese Mountain Dog in my bathroom!Love it for the dog wash! Free shampoo and conditioner and they have brushes. The baths and store are always spotless, and they make sure to clean it after each dog goes in. Way better than washing my 100 pound Bernese Mountain Dog in my bathroom! Go here for sure.

Irene Schmidt

2023-09

My dog had a mild skunk incident at night which I treated with peroxide, baking soda and Dawn liquid soap. Next day I took him to swim in lake to exercise. Then went into store.Stacy and gentlemen were empathetic and extremely helpful. They immediately got me a de-skunk shampoo and I gave my dog a bath in store. They were attentive and friendly. Thanks for helping me get through a tough time.

Stephanie C

2024-01

Great place! Very clean store, tanks, and animal habitats. The staff was extremely friendly, knowledgeable, and helpful. We will definitely be back!

J Smith

2024-01

Ever since Pet Supplies Plus opened I have always gotten my puppy food from the store And I would never go anywhere else, the people that work there are friendly And I'm willing to help out a locally owned business in anyway possible and I appreciate that.

Alissa Knight

2023-10

I would recommend any Pet Supplies Plus location but this is the one I go to. Huge selection of items, and for good prices. Even if the items you're looking for are on the expensive side there are always deals and I highly recommend signing up for a member accounts for all those great coupons. Staff is always nice and very helpful/knowledgeable. Love seeing the pups getting their baths as well as the adoptable kitties.

Crystal Weigell

2019-05

Im a tad biased because I work here. But the environment is really great. We always do our best to get you the things your pet needs. There is a self serve dog wash, as well as a variety is animals to adopt! Please stop in, and stop local!!

Victor Galvan

2024-02

Good variety of products and generally friendly staff. Pet grooming area tends to make the store smell a bit unpleasant at times.

Bec Dur

2023-07

I have been to this store twice from out of state. Both a year apart. The same guy has been saying forever he is knew. I understand if you are knew then someone needs to be here training you. Typically a weekend is the busiest. There should be more than 1 employee working. Each transaction takes 7+ minutes. All I wanted was a bath!!! The store in Colorado Springs is 110% better and I will spend my money there.

R J

2023-08

Horrible customer service! Today was my first visit & it was my last. An older male employer & the supervisor need to be retained on customer service. I was excited to see some sale times. I was charged the incorrect price. The older male employee didn’t catch it. I got to my car & reviewed the receipt. Went back in, he was challenging me on the price & had to go talk to his supervisor several time. I literally waited 45 minutes ! The male supervisor came up front to ring several white customers, he did not even apologize to me or offer to take care of the refund even though the older male was struggling with the transaction. The supervisor knew was was going on & never apologized or tried to help me.

Anais Pease

2020-05

Self bathing service is great. They offer a punch card for 5 washes for $25. They will also price match for you, even from the chewy site. Great customer service. Employees are always friendly and helpful.

M I

2024-03

Andrew and Charles made me and my skittish dogs right at home. I will definitely be going back. Thank you.

Luke Chalfie

2024-03

Always such an enjoyment coming here. Very good service and always tend to my needs.

Minnie Bell

2023-10

Good prices for the brand I get for my dog. Workers have always been friendly and willing to help. Quick checkouts.

Anthony Mincu

2023-12

Good pricing, definitely become a member, unlocks the pricing arvantage. Also if you get the mailer at home that 25 percent off, plus it's available on sale items. I've been able to knock 20-25 bucks off a 70 dollar total.

Luke Schnoebelen

2023-05

Never go to another pet store again. The Lenexa branch of Pet Supplies Plus goes above and beyond to make sure you know what you are buying and how to properly use or take care of whatever you are buying. On our most recent trip, it was for fish to put in our new aquarium, we met with Nikki, who was so lovely to my daughter and walked her through how to feed her new fish, how to clean the tank and answered a zillion other questions. We also had help from Bill, who recommended we get a snail. So now we have a snail named Bill. I'm confident Pet Supplies Plus in Lenexa is the best pet store in the KC/OP area. 10/10 will go back and 10/10 customer service!

Michelle Darnell

2024-01

Very friendly staff and good selection with competitive prices.

JR Ranallo-Pfeifer

2021-05

Lexi's Veterinarian doctor recommended Pet Supplies Plus to us. What I love about this place is the helpfulness and friendliness as soon as you walk in the door.

Elizabeth Hilleman

2022-05

I have been ordering/frequenting Pet Supplies Plus for a few years now. I was very happy to see they offered free delivery especially being a single woman and trying to get a 50 lb. bag of dog food to my car. There was a discount for pickup so I decided to order a bag of dog food for pickup instead of delivery this time. A day after the order was ready for pickup, I got a call from Eric saying he had delivered to my house before and offered to deliver that day. It was much appreciated and totally unexpected! I love giving my money to local businesses and I especially love it when I receive excellent customer service! I have also noticed their prices are consistently lower than Amazon. I highly recommend!

Chris Hamman

2023-05

Super fast delivery. Competitive pricing. Was expecting it next day and it came same day. I will DEFINITELY be using their delivery service again. I was always greeted well when I went into the store and delivery service did not change that. You have a devoted customer now.

EPB

2023-05

With so few independently owned pet stores left in the area, I'm perfectly content to support a place like this over PetSmart or Petco and they have a decent selection, nice rewards coupons from time to time, and appear to take pretty good care of their animals from what I can tell. Would most certainly recommend.

Ryan Higginbotham

2022-05

All of the staff were friendly and helpful. The self serve pet wash was awesome, and I will definitely use it again. They provided towels, 4(!) different shampoos, silicone scrubbers, and blow dryers. It was the best experience I have had washing my 90lb dog, and with a 5 wash card, it was only $5 per bath. Luckily, no one else was there when I was using it, so my girlfriend and I had two dryers running on the dog, which cut down dry time quite a bit with her thick coat. I could not recommend it enough.

Heather Stone

2024-04

I love that i could find the food I usually buy online!

Lana Jarsulic

2023-05

This pet store has good prices. You drive up, call to say your name and that you are here to pick up your order (which they will quickly bring out to your car. I didn't get her name but she was very pleasant.

Ally Johnson

2022-05

Dog wash is convenient and easy to use. The dryers are controlled by a wall switch and they are not hot which is nice. There is a leash attachment on the wall in case you don’t have a bathing leash. You can ask for towels at the register as well. Works really great for our three standard poodles. Sometimes there is also a free bath coupon available. It’s about $10 per bath and everything is provided except a brush.

Melissa Ntube

2024-02

Always friendly, compassionate with our dog and dragons. Always have our brand of victor dog food in stock unlike some places. Love the fact they price match other pet stores if you show them.