4.4 (693)
2039 Crossroads Blvd #101, Waterloo, IA 50702
(319) 232-1825
go.harborfreight.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Collin Bantz
2024-05
Make sure they have someone who can drive the foklift...... Why send an email saying my order is "ready for pickup" just to have me drive 30 miles so I can get told there isn't a certified forklift operator to load it? Okay, wheel it out, and I'll load it myself.. "No, we can't do that."There's cameras."We can get fired," thanks Aida
Jorge Cortez
2023-12
I got what I came in for today. I don’t know if I caught them on a bad day, but I did not receive the service today at this store that I have in times past. Luckily I didn’t need but epoxy quick setting putty. Crazy glue and a couple of other things. There’s always a silver lining in everything if look for it. The prices here are phenomenal and as long as they continue to keep them reasonable I, will continue to go with them.
Jacob Faught
2023-10
I got my workbench and table vise and cases from Harbor Freight. I got no complaints at all.great price as long as you know what your looking for. And know what to look for in your tools. Sometimes cheap tools can be better then the expensive stuff. Do your research
Quiet Rub
2024-02
Ex Harbor freight employee hereDo not work here One of the managers Wrote me up for having a doctors note saying I can’t be at work that day, which is retaliation and one of the other managers has spread her breath around me several times asking if I’m retarded as an autistic person, that’s very offensive and I’ve got the HFT outlet for it several times and they don’t do anything
Craig Gorman
2023-11
Super nice folks willing to help and yet not pushy. Big selection and the quality have improved greatly. I highly recommend taking a look at them now.
Shawn Douglas
2024-02
I stopped in at harbor freight to find some auto tools. I located the tools I needed quickly thanks to the isle signs and found exactly what I needed for reasonable prices.
David Warner
2024-02
I spend a lot of money here, just be careful and don't go for the cheapest brand of an item.
John McDonough
2024-01
Closed the door in my face at 7:55 pm when they are open until 8pm. This has happened twice to me at the same store. Drove from 45 mins away.
Gabby
2018-05
First time in here. Clean and organized, was able to find what I needed in a short time. Only spoke to one employee, he was nice and helpful. Will be visiting here again! There coupons are helpful too, 20% off and free item with any purchase!
Kurt B
2023-10
This used to be toys are us store for kids. Now it's a toys are us store for me. I have spent more money in that building than anywhere else. Lol! The people at harbor freight are great and love how close it is to pop in and get what I need for a project.
John Kahrs
2023-08
Really like this store. Lots of helpful tools to get your job done. Purchased an inspection scope and extra cable. Amazing picture that allowed me to see back behind the wall to diagnosis the issue with a 123 year oil pocket door in an antique house. Spending $100 on a camera and cable saved a lot of unnecessary work and destruction to the wall. Also purchased an oil funnel kit that connects to the valve cover directly and has numerous adapters to fit various manufactures.
Stoic Trucker
2023-06
There is always plenty of parking. It's never too busy, rarely is there a check out line. All the staff I've interacted with have been pleasant and helpful when I needed help finding anything. And the wide variety of tools is plentiful, and the prices are generally below the larger Home & Hardware stores.
Dave SmolikHagen
2023-09
I think it's dangerous for any tool-loving man (or woman) to step foot inside there. Very clean, well-laid out, and reasonably-priced tools. They may not be name brands, but that doesn't stop me from wanting them (... all 😁).
Nate Buck
2023-10
What can I say, it’s Harbor Freight! You can’t find a store with a better return policy on hand tools. Doesn’t exist. Store manager Tim is a great guy, incredibly knowledgeable and helpful
Anthony Titus
2023-05
What can I say, I love that place! I must add that the nice young gal that was at the register was extremely helpful and very polite. Super friendly, and could not have done a better job. Thank you Harbor Freight, for a clean and well organized store, and for hiring such wonderful and helpful people.
D.j. Dona jean Jones
2023-12
Great store friendly staff excellent workers always there to help staff was awesome hiding the gift I got
Daniel Hundley
2023-10
Small business feel and great prices. Staff make you feel comfortable to be there take your time.
Brandi
2023-11
Very friendly employees. Found some great items on sale
Michele Bonneson
2023-11
Just tell them what your problem is and they will find the right product (s) for you.
Danielle Tiegen
2023-05
My partner acts like Harbor freight is an adult toy store. He literally gets excited to go to a new one. The employees here were helpful and we had an awesome time walking around buying stuff we really didn't need.
Daniel Johnson
2023-05
Like I always said. You get what you pay for but if you have a good eye for workmanship, not everything is like that. There are some very solid and versatile tools at Harbor Freight. Aside from that the accessories are a great way to save money there.
Tammy Rutledge
2023-05
They should be called tools are us! My husband was actually shopping for some type of straps for hauling on his trailer hes a hot shot driver. Unfortunately he did not find what he needed here but the store was clean with good customer service.
Amy McKay
2023-05
Looking for lanterns and found a good deal on some really bright ones. There seemed to be a good selection of tools and such in the store. But I found what I needed easily enough.
Jeremiah Groovy
2024-04
It's Harbor Freight. What more do you need to know?
Ray Chase
2023-05
Products don't perform as well or last as long. At least not the ones I purchased. I'm told we get what we pay for but in this case they didn't even last long enough to get that little bit. (The prices are pretty low) so even though my expectations were fairly low, they didn't even make that.
Doug Boheman
2023-07
Always have a good experience here. Helpful employees. Choose carefully and you get good value for your momey
timothy fish
2023-05
Nice selection of tools, ranging from cheap to pricey, but budget friendly non the less. Go on in and check them out, nothing to lose.
Megan Patrick
2023-05
The staff was so friendly, and they helped me find exactly what I needed when I asked for help. I would definitely come here again for the price and the service.
AfghansOffTheHook
2019-05
First brand new harbor freight I've been in! Clean, bright, neat. Very helpful, friendly staff.We've really missed having one nearby, it's great. Love the selection and prices.Will definitely be back... again and again!
Sheila Stevenson
2022-05
My experience at Waterloo Harbor Freight was excellent, I had superior service from the manager Tim Nieman. He found everything my son in law requested on my Xmas list and I was quickly on my way. Very nice man, will be back again to do more business for sure.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 9 AM-6 PM |
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