4.6 (361)
2823 University Ave, Waterloo, IA 50701
(319) 595-1779
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shelea Jordan
2024-01
Always willing and available to help their customers. Very friendly staff that truly care for the animals in their care. I always recommend all my friends to go here for everything reptile and fish related.
Rainy Raelyn
2024-04
Absolutely beautiful hearted staff. Wonderful snakes. Good people and a nice place with fair prices.
Ashley Voyek
2024-02
absolutely love them got my lepard geckos from them, my step sons snake and when closer store to me don't have crickets I travel all the way there to get some because they always have them. oooo also when they have them I love the giant freshwater snails.
Pamela O'Hara
2022-05
An amazing local small business, they truly put alot of effort into providing good quality exotic animals, I won't buy fish anywhere else, I've never bought a sick fish. Absolutely unbeatable in the area in relation to quality...not a single negative thing to say. We come by every week for feeder rats and other resources for our animals and are always greeted with a smile.
Lilly Clark
2020-05
A great place to get high quality products and some adorable reptiles. You can always find something in common with those working here and those passionate about reptiles, honestly so much better than PetSmart in terms of care and quality
Adam Dohrn
2021-05
This store is outstanding! My daughter and I went there to just browse. Such a huge selection of pets. So many beautiful fish, both fresh and salt water. Many reptiles and tarantulas. There is so much to look at. We will definitely be back. The staff was so friendly and helpful as well.
Alexis Ann
2021-05
This was a really cool place! We come here for crickets, but we also check around at the animals and plants. The place is really clean, the staff is really nice, and every animal looks well taken care of. It's a really great place!
adam cathey
2023-11
Knowledgeable staff and good selection
Zak Larter
2023-12
This place is the best for all exotic pet supplies. Also, if you own reptiles of any sort, they have an expert on staff, Kate (spelling) that can answer any and all questions. I highly recommend this place for all of your exotic pet needs!
explorer wolf
2024-02
Great people, and great quality animals all of them are well treated and are all stored safely. The staff are also well versed in the animals they hold as well!!!
Miranda Beam
2024-04
Amazing place. Great staff. Their Facebook responds to questions fast and thorough
Jake (Jake)
2023-11
I love this place. Best store around for all your aquatic and exotic needs. If you are in the market for aquarium plants this is your store.
vanessa cortes
2024-05
Litle expensive, but they have lot's of different species
gregor dohrn
2024-01
Nice place to get supplies for my reptiles. Staff is very helpful.
Bri McBride
2024-02
Craig is awesome! Answers any questions I may have and the employees give awesome customer service
Springview lawn care
2023-05
These guys are awesome. I find myself back in this store almost every week! All purchases have been outstanding. Only one issue with an aggressive young ball python & they replaced for my son without hesitation. If you’re looking for an exotic pet experience, check these guys out & take something home! You won’t regret it! Appreciate you guys & the customer service you guys provide.
Joe King
2024-04
Clean facility with multiple options on several different items. Usually have everything I want or need.
Andrew Pattschull
2023-05
I've been in the store 4 or 5 times now and every experience I've had has been good. Both Allie and Craig are super friendly and helpful with any questions I've had as a new reef keeper. 2 months ago I misunderstood a price on a mixed coral live rock combo but Craig waited for payment and was super understanding. Both Allie and Craig have talked me out of fish decpite loosing a sale because of conflicting livestock and goals I've expressed to them. Fish are healthy and good size much better than rolling the dice ordering online.
Chad Beck
2023-05
I really enjoy this store and it's employees. I stop in and look at new fish and shrimp stocks for my aquariums atleast once a week. I never leave empty handed, always buy a few shrimp and fish every visit. The staft are great, I've learned from the younger woman employee, she's great! The owner is a good guy, always attending positively to the stores animals. 5 star 🌟
Jamie Julius
2023-05
This place is so great. The staff are super knowlegable and every time we are there they are working their butts off caring for all the animals. They are very helpful in answering questions and also give you a very realistic perspective. They aren't afraid to tell you something isn't going to work and give suggestions in how to provide the best home and care for the animals. Highly recommend.
Liz Helm
2023-05
Clean. Many choices for fresh water and salt water fish, plants and everything to get started or add to an already established tank. "land" pets too. Turtles, lizards, spiders. The staff is very helpful! This is my go to store, I drive 45 minutes and it's always worth it.
Marcus Aschan
2023-05
Great team, super friendly and very knowledgeable! I got my leopard orange dream ball python from here and now come back every week for my rats to feed him. Highly recommend!(:
Jennifer Mulford
2023-05
Great storeTheir fish guy. Was very helpful and friendly. I asked the questions, and I'm sure he's heard a lot. Learned certain pleco fish are not meant to be put into smaller tanks . Good to know for someone with a new tank. That and I know how hard it is to catch one fish when there are many. He caught the one I pointed out .made it look easy.Great store,with a lot of supplies. A+ definitely comming back.
Kevin Pearson
2023-06
This is the best fish and reptile store in the area. Lots of variety, healthy strong fish, super knowledgeable staff. AND the have shrimp! I've been looking for a store with shrimp for months and they finally fit that need!
Jassiel Ramirez
2024-01
They have good prices and can help with any questions and are very knowledgeable, Thank you. I go there weekly or by weekly i like there options and can help with anything even ideas.
Nicole O'Connor
2024-01
Lots of different animals. Big variety of snakes, lizards, spiders, and fish. They were also able to answer all of the questions I had. Nice and helpful
Priscilla Blanchard
2021-05
Great place, great people, healthy animals.
Tom Elder
2020-05
Very nice store. Friendly people. Healthy animals. They always have what I need
Lindsay M.
2021-05
My son and I drove nearly 2 hours to visit this place. I had called earlier in the day and Allie (spelling?) was so kind & helpful. I had called several places throughout the state, and I just got the best, genuine customer service from her! We shopped up literally 10 minutes before closing, and Allie (plus a new girl who was very helpful too) still treated us so well! You can tell they very much care about everything in the store. I can’t recommend this place enough!
Aurora Reef
2021-05
Love this store Craig really knows what he is talking about and will help you with anything you need. They have a excellent selection the prices are definitely fair for what you pay for. Knowledge from someone who really knows what there talking about With mature and healthy animals. Plus All the tanks and reptiles are kept very clean and it’s a great place to be. love going there and definitely recommend!!!
| Monday | 10 AM-7 PM |
|---|---|
| Tuesday | 10 AM-7 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 10 AM-7 PM |
| Sunday | 11 AM-6 PM |
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