GameStop

D H

2024-04

I had an awful pick up experience at the store. I got to there at 11a, and as I was walking to the door, an employee rushed by me, let herself in & then locked the door behind her. I looked at the time and saw it was passed 11a. I knocked on the door and the manager guy just stood behind the counter and looked at me.I called the store and he ignored it. He then walked to the front and started slowly opening the shades and the turned on the signs, but still didn’t unlock the door. After standing there for almost five minutes, still knocking, he finally unlocked the door. I asked why he or the other girl didn’t unlock the door at 11a when they opened. He shot me a death glare and started mumbling under his breath as he walked away from me.I went to the counter and said I was there for a pick up. He ignored me and told me to let him know if I needed help. I reiterated that I had a pick up order.He was very rude and handed me the item and without a bag. I asked for one because it was raining/snowing and he refused, saying that they were out. When I pointed out that it was raining and the item was a plush toy, he rolled his eyes and magically found a bag to throw at me.

Martina RichardsonGB p CV j

2024-02

I thought the staff was helpful. Wanted a game not in stock and was unfamiliar where the other store was and was told it could be delivered in a few days to my home. I ordered and paid Jan 2nd. Today is 11th and I get an email saying it's at post office. I call post office, staff did not put my apartment number in the address. I've emailed game stop twice wondering when this would arrive. 10 days is not a few days. Not putting my address in correctly was laziness. Very disappointed. Also realized I was charged for something I didn't agree to. Won't be returning .

Evlz

2023-10

I bought a Xbox battery pack that was broken and a broken key board in box/sealed. Then I did what anyone els would do in this situation and arrange a refund well apparently they don’t do refunds on opened packages even know the guy said I could refund it if the product was broken. Moral of the story is I don’t fw game stop anymore

Scott Peekenschneider

2024-01

Great experience! They helped this dad speak video games! My kid is going to have a great Christmas!

Donna mullicane

2024-04

Lots 9f both new and used selections

Natalie Dietrich

2023-09

The guys at Game stop are the best. Answering questions talking to my son and telling him everything he needs to know about Give nights at Freddy's. This momma knows nothing about.

Kayla Rutledge

2023-05

Michael should really learn some customer service skills. Definitely recommend speaking to someone other than him. Should focus more on his job than his customer's parenting skills when it comes to rocking a baby.

Angela Jansons

2022-05

It was pretty good. The young man working there was helpful, we got done with our transaction quickly. I would give 5 stars, but the price we got for selling brand new items was a little low. Otherwise, great. I will be back.

google 100 xd

2023-09

Brett does does not follow the companies 7 day return plan.He gave my son a " trade in value " when he should have been given a full refund.Original purchase was for $66 , gave him $18 credit and made $44 profit then acted like he was in the right .He has on multiple times up charged me for items I did not agree to purchase ( power up plan / insurance) We will NOT be back

yeboi comer

2024-01

It was like a kingdom for my kids and all kinds of stuff

Ashton beazley (D3adeye)

2023-07

Amazing layout. It's easy to get to, near the Xbox part of the store. The Oculus part the PS part and the switch and it had a play testing thing which is pretty cool

Tyler Huff

2023-10

Good place for games and Funkos.Clean store and helpful staff.

Dan

2023-09

The staff are always helpful. It doesn't look like they vacuum that often.

Richard Dinsmore

2023-12

Store closed 12 minutes early. When the sign said 8pm

Michael Tedford (Shadow)

2019-05

Great place for games and collectables they always surprise me with things they have like this figure in my pic

Madelyn

2023-11

I WENT THERE AND I WAS VERY MISS TREATED BY ONE OF YOUR EMPLOYEES I LEFT THERE IN TEARS

Jephtha Urbanski

2021-05

I found a great Spider-man statue, a marvel legends spider-man, and a small Gamerverse statue. The prices were fine, saved a bit by filling a bag=20%off. It was raining out and I couldn't fit everything in the bag..that I bagged myself cause the clerk moved on to the next customer.

Brandon Treft

2023-05

Guy that helped me making an uninformed purchase was very knowledgeable and walked me through all my questions so I knew I was getting my kids the right items they were waiting.

Chiyo Sumizome

2018-05

Some of the workers here are friends with someone I know, and They're friendly, and make me feel included. They give great advice on games they've played and games they recommend. I love going to this shop, and highly recommend it to others anytime, any day!

Aubrey

2023-11

BRENT WAS EXTREMELY RUDE EVERY TIME I WENT THERE

Iowachick

2021-05

Unlike many we have been to, this one is wheelchair/walker accessible with lots of space to maneuver. Great people working there too.

ZOM8K1LL4

2023-05

Love going in and chatting with the staff. Super knowledgable and willing to help out how the can.

Russ Huisman (Jr)

2019-05

Emediatly greeted, then asked if I need any help in a great way by someone who knew his stuff! Always feel comfortable and needs are met every time😁

April Limoges

2018-05

It is now a sales position not a gamer position. I used to enjoy going there because the employees knew games and would recommend ones they thought I would like. The manager told me changes were made and now it's sales based. Who knows what kind of employees they will get now.

mike craig

2022-05

They need to get rid of Brent. I get he is a company man but as far as his people skills and problem solving he struggles. I walk in, see him and turn around. This was one of the best gamestop stores until he came from the mall.

Tanja Danner

2023-05

Very nice sales associate. Store was clean. We had a good experience.

Brett Rosenbaum

2021-05

It is a well stocked store that has a large selection of products to meet your needs. The staff are very friendly and offer help if you need it.

Matthew Dial

2018-05

It's my favorite game stop to visit. Friendly staff for the most part. They know their regulars and are very helpful

Rose Ann Armstrong

2021-05

I don't know a lot about video games. Every time I have gone to pick up a birthday gift for my son who loves video games the staff has always been so knowledgeable and patient with me.

Redjr

2023-05

Love this place i can find any games i like cheap and the staff very friendly.