3.8 (350)
305 N Federal Ave, Mason City, IA 50401
(641) 548-8061
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shy_Gun670 Stand For Ukraine
2023-08
The store in general is great, but I think the store floor needs to be cleaned in my opinion ( even the Casey’s in Nora Springs, IA had a cleaner floor). But there is a good selection of items. There was Zero balloons at all but at least if there were there would be a net. I hope this store can overcome this. -Shy_Gun670
M Chaney
2022-05
BEST DOLLAR GENERAL EVER! The most clean, well stocked store we have ever been to! The workers, are so sweet, friendly and kind. We continuously go back just because of this! Hard to find great places with friendly employees, this one hits it right on the head!
Yungblud and Mgks #1 fan
2022-05
Very nice service from employees and very affordable prices on items such as makeup candles food clothes ect very nice place to also get great low prices on things for all your needs.Edit i went to dollar general tonight and the lady was very rude. This had me crying all the way home. Treated all the other customers with a smile and how are you tonight did you find everything ok? Have a great night to everyone else. Then said hi in a really rude tone and said nothing else and i just thought that was very rude. Not good customer service at all. You don't treat customers that way in my opinion.
Victoria Haag (Viki)
2020-05
Very nice and friendly employees. Abby is a delightful, helpful, and knowledgeable employee. She always has a smile for every customer. The store carries anything I may need when stopping in for a necessity I may have forgotten.Cluttered and a bit messy in some aisles. If they were allowed more payroll dollars, they would be able to have the number of staff regularly needed to do store recovery.
Tj Loder
2019-05
They have definitely cleaned up the place...long line though and there were two ladies behind the counter and only one was ringing customers. It might have been s good idea for the other lady to jump on at least till the line was down. They usually do.
RT Harris
2023-05
It was pleasant they didn't have the 1% milk I wanted but overall it was good
Maria Graves
2021-05
My daddy loves this store. He says he has a special friend who works here. But he also said I’m not allowed to tell mommy about his special friend. Daddy’s special friend is 19 she told me when she was babysitting me. We went there to get supply’s for my dads 56 birthday. I wonder if she’s gonna meet mommy at the party!
Mathew Bolles
2020-05
The gentleman running the cash register was friendly and helpful however the store was trashed with things thrown about and the overall store was in terrible need of cleaning. The floors filthy and a layer of dust which had settled upon items which hadn't moved in some time.
Ms. Iowa
2017-05
Denise the manager at the N.Federal mason city Iowa location is extremely rude and should not be an employee for Dollar General. I tried to return a medical item just bought an hour before with the receipt because it was faulty and she put her hand up to my face and said I was disgusting that I should've expected that since it was a just a dollar. I asked for her name and told her I was going to make a complaint, she followed me out the door like she was going to attack me and told me I was never allowed back. Horrified!!!! Never going back!! Guess I couldn't even if I wanted to because I guess I am "not allowed to ever come back" now. I don't know how vicious rude people like that get hired, I've never had a problem and love going to dollar general but I guess I should expect for the things not to work there !
Brandon Hufstedler
2021-05
If it weren't for the good deals they frequently have, I would have given them 1 star. The employee turn-over rate is high, very high. I notice new workers every time I go there, and I visit multiple times a week. Just about everyone that works there does Meth. Whether it's their jawbone clenching, mouth stretching, or lack of teeth, it's apparent they all get high together
Juan Pearce
2018-05
Great location with a lot of options. Parking is also super easy since you can park in the street OR in the parking lot right next to it. You can always get a spot here. Sometimes the store can get a little messy but they seem to be understaffed so that's understandable.
Claudia James
2021-05
Small and cramped but clean and we'll stocked. No problem finding items on my list. Clerk friendly and efficient.
Cathy Gomez
2018-05
I want to give a shout out and a wonderful thank you to Melissa. A friend a mine watched her help my 87 year old mom, who lives at the Manor, work thru trying to pay with her debit card,. My poor mom's mind couldn't remember pass code, she got frustrated, and probably embarrassed, but with sweet kind patience, Melissa helped her thru it. The next customer who watched all this was my friend and told Melissa "God Bless her in helping that little ole lady, Melissa said, its ok, she must not have felt good today. So grateful there are Melissa's in this world in helping and understanding its not so easy getting old....THANK YOU Melissa..
Layla Sollazzo
2020-05
Love going after the management change. New people were hired and it appears they CARE for this store. Its finally getting thr clean up it has desperately needed!
Krystel Holtz
2020-05
Was a bit of a mess due to inventory prep so there was merchandise everywhere and alot of empty shelves but it was not employees fault. The cashier was very nice!
No go Pos fam an
2021-05
Dolla General is my spot!!! It's the plAce to go when ur lol on bucks an need to pick up something's.....they have everything from ur kitchen utensils to cook an grub on....to cloths in an T-Shirts an socks in variety of colors......they got the food to fix to feed ur family no matter the size ta the applications to use to clean up afterwords.....an don't forget bout there huge selection of headphones....wallets an phone's for ur on the go life style.....Download there app to keep informed bout penny deals an upcoming sales an money savers......simply put it's that place to go.....Kept 💯
Heather Bless
2020-05
The cashiers are very nice. Great experience you can get alot for low prices i always shop there. I highly recommend it.
Jane Schilling
2019-05
The gentleman at the register was awesome and very polite !!! Store could use some cleaning but all and all good ! Only cause the cashier was awesome.
Ashley D
2019-05
Worst dollar general around. You can't even get through the aisles due to product always thrown on floor. Very unclean and not very professional.
Dianne Bailey
2020-05
They have been better about keeping the place clean. Good for a quick run in store.
Matt Streit
2020-05
Not real friendly staff and Camila is very rude with her "You Ready??" Store not real organized and they don't have real clean bathrooms.
natalie connelly
2019-05
It's not usually as dirty as it was today and I'm pretty sure it because of the seasonal change but there was stuff everywhere. Again usually it's not this dirty.
Bonnie Nelson
2023-05
People were stocking shelves and it was a bit messy but they needed more help . Found what I was looking for at a good price.
Jessica Dana
2021-05
The store has gone down hill. Everything was a mess, stuff on the floor in the isles. Very unsatisfied customer.
Don Ehler
2021-05
Store looked wonderful that day. Disnt find everyrhing i wanted, but it was late on Saturday night.
TJ Jurries
2020-05
They were very helpful. Just the aisles need widening for wheelchair accessibility
kathleen robinson
2020-05
Dark and dingy... never anyone at the register. You have to walk around the aisles to find someone to bring you up.
Justin Foster
2020-05
Amazing, the male worker there was one of the nicest workers I have ever came across!
Carrie Mulford
2022-05
Shelves were well stocked, staff was very friendly and were so patient with my coupon confusion!
Eliott Denato
2021-05
The men from Dr. Pepper restocking were not wearing masks, as well many customers. Gross.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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