4.5 (141)
11 Midway Dr, New Castle, IN 47362
(765) 465-4505
hcpetcarecampus.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
kimberly Lawson
2024-04
They are always so friendly and gentle with my dog! She loves going out there and honestly doesn't mind it at all. Thank you for always truly caring about my dog and making it affordable to get pet care!
G is for Papa
2024-02
Pats Pet Clinic is a great place the staff and veterinarian are very helpful and friendly . They always treat my cat Bonnie with love and care .
Lisa Jasper
2024-03
My son and daughter-in-law took their dog there. And they sadly had to put him down, but they were the nicest people and they were very kind with him. During the process, giving him a furry boy blanket too put on the floor or chairs gave him goodbye and him time to visit a long as he wanted. Although it's a very sad situation, they were very kind. And that means a lot when you're putting your loved one down. Dogs are like family members. And they were just the best to my son and his family ❣️ When your family hurts, you hurt and when someone is kind to them. During this process, it's so appreciated and will never be forgotten.
Kelley Stewart
2023-09
Dr. Williams is a wonderful veterinarian and she always helps my little dog out when we’re there for his annual vaccinations. It’s affordable and the care the pets receive is awesome. Highly recommend this veterinary clinic to all of my pet sitting clients and nail trim clients!
Shannon Bauman
2024-03
Adopted a dog from the shelter, Pats clinic did a surgical procedure to remove a cyst on her abdomen, 3 days later the stitches spilt because they only put only one layer on. Drove Two over with a 3inch open wound on her abdomen and was told they were not an emergency vet and couldn’t see her and go somewhere else.Two was shaking in pain and bleeding no sympathy. I have never been so thunderstruck. I asked for a call from the Vet who performed this botched surgery, no, response, my beloved Two is now in the care of Dr. Garvin he was able to see her same day and was horrified by what he saw and what happened and the way Pats clinic had mis handled and abused my dog.These people are NOT qualified to touch a fly much less your pet. Please STAY AWAY!! I am suing them in small claims court!! If you love your pet Don’t Go Here!!!
Teresa Dishman
2024-04
I just wish that they could have got this poor little cat in instead of a month away
Jello Salad
2023-10
They fit our sweet cat in and got her in and out without a problem! She was scared, but the vet was so good with her. Thank you, she will feel much better once the ear infection is gone!
Felisha Wonderland
2023-09
It was probably a few years back I'm in event planner to help these fur babies get good homes last time I was here and did a benefit everyone was wonderful here I am here to the weekend and I already need help I have a house that I stay at it used to belong to my parents we never finish fixing it up but when I arrived there was a sweet as can be golden retriever little bit older and the neighbor said that the owner passed away two days ago and he refuses to leave the porch he's friendly can be around animals kids and anyone that has a pulse and only problem is is I've been here for two days and called two places and because he's probably around 8 it is a golden retriever lab mix from what I can tell so I have them at my property and I'm feeding him giving him water but I I am here to adopt my own baby and I already have three Foster's if anyone in the Marion county know someone who might need just a companion he seems perfect for somebody who's probably alone but he still sweet as can be I am hoping the community of Marion county can come together and help this dog who just lost his only friend in his owner by the time I reach there from New Castle I'm hoping to hear some feedback otherwise I will bring him to a shelter. It's people like pets pet clinic that can go above and beyond finding people like me that'll reach out to a whole community and get things for these fur babies
Christine Kellams
2023-12
I had my cat neutered here.Staff is friendly. They also have discounts for spay & neuter procedures for those who qualify.
Brenda Warner
2023-10
I called on Tuesday & left a message wanting to make an appointment. They didn't even have the courtesy to return my call. There were so many great reviews on this place! They don't have to worry because they just lost a potential customer!
Pamela Willoughby
2024-04
Dr Williams is awesome so tender and kind love pats ❤
LA Zachary
2023-12
Biggest Joke ever first time I took a dog there and they wasn’t even able to give him a shot and he got kennel cough as it was his yearly vaccination then 2 years go by and I needed a quick appointment for a cat with conjunctivitis they told me he needed eye surgery funny how the other cats got it and a dog yet that disease is not contagious they diagnosed him with it is pink eye and they didn’t have correct meds to prescribe instead the meds they prescribed made his eyes sweep shut and he seems to not be able to see as well.It’s a joke of a place that I will never in a million years go back to. Wasted time and money.
Audra
2023-05
Zero stars if I could! They are liars and they charged me fees on my prescriptions for my 5 animals and charged a $5 fee per pet, which was fine but then called me back to say they can’t fill them without being seen first cuz they apparently haven’t seen the vet in over 6 months!!!! I requested a refund for the prescription fees and I’ve called 5 times requesting my refund since I didn’t get the medications I ordered and they say they can’t do nothing about it. And they can’t get you in to see a vet for 2 months out and if you need service quickly I’d recommend another vet. Pats just takes your money and could care less about your pets!
Jonnie Swallow
2023-05
I was a bit anxious, being there for the first time, new clinic; and some personal experiences of great loss in my life.Once arriving I was reassured she'd be in good hands.I did call back after 6 hours, of her being taken in, to see how she was doing. They did return my call with her update, and have gave her pain n antibiotics, and the after surgery things to do, or be careful of. I was also able to pick her up a little earlier. This blessed me.They took very good care of her!!Highly recommended.Thanks to all whom cared for our sweet Girl ❤️... many thanks
Steph Peckinpaugh
2023-05
Very good affordable pet clinic. All three off my cats go there even diabetic mister old man. The vet is aware of financial situations ans tries to work to find medications for your pets that you will be able to afford and keep them healthy.
C K
2023-05
I had been traveling all the way to Indianapolis to take my dog to the vet when I moved here. But I am so glad to have found Pat's Pet Clinic. The staff was super friendly and Dr. Williams was so good with my anxious dog. Cost of office visit and shots was very affordable. I highly recommend Pat's.
Fran Morrison
2021-05
I and family members have had nothing but good experiences with this wonderful vet and her staff. Our animals were well taken care of, the detail we get regarding medical issues and suggested options is informative and helpful, and the cost for every service is quite reasonable. Couldn't ask for a better place for my pets. We'll be coming back!
Danielle Sutherlin
2023-11
Tried for days to get someone to call me to schedule an appointment. Left multiple messages, but never heard back.
Aj P
2022-05
Dr. Williams is one of the best. She's so caring and patient! She took so much time with my rescue girl who isn't always the best client! I highly recommend them!
Amy Lynne Murphy
2022-05
Both of our dogs go to Pat's Animal Clinic I think they are wonderful people and they are great with our dogs
Debra Haisley
2023-06
Great staff. All my questions answered.My four foster babies were well cared for and are doing, so well.
Kathy Miller
2020-05
It was time for vaccinations and spaying for our pets and I was concerned after calling for estimates from local vetinarians. I was so relieved to find the cost so much more affordable at Pat's Pet Clinic!! Our pets were treated so gently and the staff explained everything in detail. We brought them home healthy and happy!! Thank you so much!!
Kathy Sweigart
2023-11
Most loving place I ha e ever taken my animals too!!
Bobby Guess
2022-05
Could never get in to get an appt. I had to go to TSC several times to get my dog her shots. Put an app in at Muncie ARF for a dog and pats pet clinic said I wasn't up to date and didn't always get my dog in for her shots. Well last week tried several times to call, so I drive to pats and a lady sitting there at desk but can't answer calls. I told her I had to drive down there because nobody would ever answer and she said nothing. Not very professional in my opinion.
Robin Warner
2019-05
This place is the best. Our poor Keegan had to be put to sleep. He was old and hurting. Other vets wanted us to wait until Monday. These sweet people helped our furry loved one get to heaven. Thank you so much.
Amiee Blevins
2023-10
The staff is very friendly &is also a low cost facility.
Jessie Ludwig
2022-05
Dr. Williams was VERY compassionate to our situation!!!! EVERYTHING she did was above and beyond what we got from other surrounding vets....i would recommend her IMMENSELY to anyone for all their pets needs!!!!
Anita Doty
2023-05
They are really nice people they took care of my dog Maya give her her shots and looked her over and seeing if there is anything else I needed I thank you for your service and taking the time to take care of her animals
Whitney
2021-05
Love Dr. WILLIAMS she is kind smart and has an excellent memory. She remembers your pets names from years past. She is great and the other ladies are great as well.
Sarah Swails
2020-05
Pat's is WONDERFUL!!!Took my male tabby there to be fixed & he had a terrible time after waking from the anesthesia but the clinic staff was PHENOMENAL in caring for my boy.. While at the clinic and during his recovery at home.Thank you so much, y'all!!!Definitely will come back with my furbabies needs.
| Monday | Closed |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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