4.5 (264)
605 S Memorial Dr, New Castle, IN 47362
(765) 575-8912
culvers.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zabrina Riggs
2024-04
Culver's has been a much needed addition to the area's restaurant options. While it is a fast food restaurant, it stands heads and shoulders above the others in town. They DO NOT serve food that's been prepared before it's been ordered. Everything on the menu is prepared when you order. Thankfully it doesn't seem to make the wait much longer than other restaurants.. Culver's also serves menu items that you won't find at the other fast food places. They serve cheese curds, pretzel bites, shrimp and a wide variety of ice cream treats. Culver's calls it custard. Whether you call it ice cream or custard it is delicious. It's creamier and tastes better than any ice cream I've ever eaten.Lastly, I've got to say that Culver's has managed to hire the kindest and most helpful group of people I've had the pleasure of purchasing anything rom in a very long time. I'm not saying they're perfect. They do mess up the occasional order. However, they graciously accept their mistake and do whatever they can to make it right.
Jordan Rudicil
2024-02
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James Owen
2024-04
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Jay Carter
2023-10
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Diana Caves
2024-01
Anderson Culver's always has an old grease taste to the fish. We go to Daleville. Food and service is great in Daleville.
Emma Hess
2024-05
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April Long
2024-01
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Tim Conway
2024-01
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Jason Gilliam
2023-11
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Crowley & Piper
2023-07
I am thoroughly impressed so far. Not only is the food great and the chocolate custard to die for but Culver’s seemed to be able to find some of the nicest people in town to work there. Everyone is always so nice and happy (to the point my husband thinks it’s a weird cult like feel 😂💀🙈) and the drive thru is so nice! Also, they have gotten our order right every time so far! I really hope they stick around.
Jennifer Dunaway
2024-01
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Matthew Dupart
2023-11
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Tina Hinds
2024-03
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Rex Bertram
2023-09
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Erin FoxDoan
2023-05
I love Culver's food and ice cream... this time, was no exception and they went above and beyond in customer service as well.My son ordered a bacon burger... he got a baconLESS burger... so he went up to get the bacon... I figured he'd just slap the bacon on the burger and be done.They had the manager come out to our table and check on us. THEN made him a completely new meal... not just bacon, not new sandwich, but full meal w cheese curds.The entire staff was surprisingly kind and polite.They didn't have to do what they did. We appreciated it.Thank you
Billie Morrissey
2023-05
The pic and description of their pot roast dinner doesn't match, and being disappointed is an understatement. Succulent? Nope. Superb? Nope. The meat was dry and stringy, tasted gross and looked like it was under a heat lamp all day. There was no gravy over it, yet the bread it was on was mushy and gross. There was nothing fresh about it. The mashed potatoes & gravy, broccoli, and roll was barely above room temperature. I paid $11 for absolute ****.
LM DeMott
2024-03
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Tammie Smith
2023-09
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Rhonda Pfenninger
2023-06
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Wally VanSlyke
2023-05
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Kelton Campbell
2023-05
Got to the drive-thru at 8:45, and only ordered 2 mixers. Waited in their parking lot for 45 minutes, and people that ordered after us were getting their food AND ice cream before us. When we finally got our mixers, they gave us the wrong sizes and they gave me the wrong flavor of ice cream. The ice cream was even melted a little like they've been sitting out before we got them. Wasn't worth the extra wait time to correct them. Culver's used to be the gold standard but I don't think that's the case with this location.
Miss Eddie
2023-05
The cookie dough concrete mixer was good 👍, but I could have done without the burger; it wasn't that great. The manager was very nice though and that made for a nice visit; he came out to see if everyone was enjoying their food...nice touch Culver's!!Parking: When it's not packed there's plenty of parking... but I think it's always packed lol!
Erica Bennett
2023-05
I am not a complainer normally but I feel the need to warn people about this Culver's. Our food took almost 45 minutes to arrive. When my husbands burger arrived it was not his but it belonged to another table. We waited another 20 minutes for them to get the correct burger to us. I ordered the pot roast dinner with broccoli and veggie soup. The broccoli was the only edible part. The pot roast was covered in the thickest "gravy" ever that tasted like concentrated salt. It was about the consistency of Flarp (that kids gooey stuff). The potatoes were cold. They gave me about 3 tableapoons of veggie soup and the manager came over to at least refund the soup cost since they were about out. There was no offer of another kind of soup or anything else in place of it. They also forgot my lemon ice slushy and I had to go up to get it. I asked an employee who had just clocked in at the register, if they had any barbecue sauce and he said yes. It was right behind him....he just walked away. I had to wait until the cashier was finished for her to ask me if there was anything I needed. The drink station was a mess. We frequent 2 other Culver's locations and have never had terrible service. The New Castle store needs someone to step in now. Also, it is not because of understaffing....there were several employees standing around and the store was not that busy.
Sarah Lowe
2023-06
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Allison Hill
2023-05
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Christy Tompkins
2024-04
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Linda Feaster
2023-05
Not a good experience today. Ordered the fish sandwich combo,didn’t get the fries. Tarter sauce has no flavor,I had to add extra tarter sauce. Ordered the fish dinner,with a side salad,asked for French dressing,got ranch dressing.
Looshone Scastara
2023-05
Great contributions to New Castle!Amazing food, better service and well kept and clean store.Highly recommended!Very friendly and helpful from start to finish, tons of great options on the menu, you can't go wrong with any of it!Only reason for the 4 stars, same as most any other Culver's, nothing specific to define themself as standing out
Travis Kohler
2024-04
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Malinda Lane
2024-01
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| Monday | 10 AM-10 PM |
|---|---|
| Tuesday | 10 AM-10 PM |
| Wednesday | 10 AM-10 PM |
| Thursday | 10 AM-10 PM |
| Friday | 10 AM-11 PM |
| Saturday | 10 AM-11 PM |
| Sunday | 10 AM-10 PM |
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