Walgreens

2.8 (50)

9240 Rockville Rd, Indianapolis, IN 46234
(317) 209-1047
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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CISCO

2024-04

There’s an older lady with gray hair who is so sweet & gentle she very nice.Bad customer service here this employee Dakota is disrespectful every time I walk in here, he’s always has the angriest face always slamming the cash register. If he hates working at Walgreens I guess it’s time for a different job.Just being real & honest. Just be aware when you walk into the store and see this person, I’m always saying thank you but I don’t get nothing out of it and I don’t expect to.

Madyson Crane

2023-10

I called 6 times to confirm my medication over the course of three days. It needed to be transferred, but Ive always used Walgreens so I figured no problem. Not only was everyone rude and speaking in a tone like I was at fault for annoying them ( pretty sure it’s their job to fill and alert people about meds) but on the 3rd call I was told an hour, 12 hours later I call and get told 20 minutes (4th call)5th call, I get told they won’t be available until the next day. Now it’s day 3 of trying to get my meds and I finally found out they are done. This entire time I was not sent a text alert even though 4 techs took down my number for the system. I was also told on the first call it should only take a hour, ( that was on day one)Some of these meds are ones I can’t go without, and the lack of respect for my time or needs was just incredibly clear. I’m sure there are nice people working here, but if you need your meds by a certain day ( like when they tell you they should be ready) avoid this place like the plague.

Rebecca Kueterman

2023-10

We had Covid and flu shots from this pharmacy! Pharmacist Tigist was pleasant, professional and prompt. We experienced no pain and would highly recommend her. You must be proud to have her as an employee!!!

Josh Raveed

2023-05

Avoid this Walgreens. The pharmacy is disorganized and rude. They put zero value on customers. I went to pickup a prescription for my son. When I checked in, the young lady confirmed they had the prescription and it was in stock. I was advised it would take 15 minutes. I knew they were busy, so I was ok if it took a little longer. After an hour waiting at the store, I asked another employee as to the status. After he looked into it, it was discovered that the previous employee only of my son's first name on the tracking board and then left for her lunch break. The staff didn't know what to do since the last name was missing, so they were going to wait for the employee to return. No one thought to ask customers that were waiting??? I also found out that the original one was out of stock and that had to use a substitute. Since there was no value on my family being longtime customers, I'm done. I didn't get an apology when I was there, and I don't need one now. Kroger will get my business going forward, and they have much better customer service.

LaNette B

2023-05

Customer service is horrible for Chime customers; ask to do two transactions and the male with glasses and hair proceeds to tell me he can’t do my first transaction and I have to go to another Walgreens for the second transaction. I proceed to explain I come here all the time and first transaction is possible; first transaction completes but the truth is HE NEEDS approval to continue. As we wait about 3 minutes for manager, and gives me my receipt, he then calls me a female dog under his breath. Rude lazy and unprofessional.

Shall

2024-03

Poor pharmacy practices and customer service. It’s absolutely ridiculous!

Bart Duncan

2023-10

We had tried 3 different Walgreens in 3 different states to no avail… the pharmacist here Tigrisd was so helpful and had our problem handled ASAP! GREAT JOB TIGISD!!!

Tamara Smith

2023-05

Lady was busy doing something and told me to go ahead and unload Cart I asked which register, which she didn't reply. Still waiting she said,"told you to unload your cart", I replied "didn't know which register". She said "you don't listen". I decided I'd had enough with her and left. I won't go to that walgreens again!!!

Wisnel Jean

2022-05

The absolute worst Walgreens I’ve been too so far. The cashiers are horrible and feel entitled, the manager Wasim or however is mother named him act as if the store belongs to him and makes his own rules! After this review, I’ll be calling corporate because this is ridiculous.

Keith Hicks

2021-05

Very horrible service. I was fine up until the manager denied my esa dog. She told me never to bring her back again which is against the law.... I hope your store gets a little better in a little more For thinking than they are now.. The a manager did not understand apparently what an ESA dog does... Everyone was fine with my dog in the place until I get up there. Then she put me into a position where I was very anxious and that's a part of my diagnosis... I don't want people to point out the fact that I have to have a service dog in order to go places thank you. Your store gets a thumbs down 100% I shouldn't even give you a star. Will be talking to my lawyers about this matter as well..

Alaa Awan

2023-05

stepped on a nail and came to this Walgreens to get a T-Dap Shot. Tigist is beyond informative and helpful and ensured I was taken care of. She is phenomenal! Made sure I was in and out and well on with my day.

Manda Pelfrey

2022-05

I have the worst time getting my prescriptions here. Every time I come they are closed and don’t have a pharmacist on duty. It’s extremely frustrating. I’ve tried 3 separate times this week to get my birth control and now the schedule is all messed up. Would not recommend this pharmacy if you want your medications on time.

Betty Ford

2023-06

They close the pharmacy on Saturdays by leaving a sign in the window. When you have been sick and had a prescription called in with no knowledge of the pharmacy being closed it's very upsetting.

Lala Denise

2023-05

Racist establishment. Racially profiles African American customers.Rude ,unprofessional, fat manager that hangs up on customers during phone calls. If your a minority stay away!! They lie about policies concerning your bank which they have no control over.

Sherry McCullough

2019-05

Very slow and rude in pharmacy area. Drive through is always horrible no matter how many people are in line. Sad that our insurance makes us go to Walgreens. Never had these issues at any of the CVS’s that I was able to use in the past!!! Shame on Walgreens.... their commercials sure don’t match up with the customer service they really offer!!

Travis Travis

2021-05

I called up to this store to see if they had Pokémon cards in stock was told i could just drive my self up there and find out .. made it seem like the20 years ive been going to walgreens has now been tarnished by 1 stuck up employee who didnt want to do her job (the same thing all the other stores did go check and make sure) didnt even say sorry acted like i was a nuisance to her HORRIBLE customer service if i could give negative stars i would called at about 630 pm on nov21

L H

2023-05

Every staff member I’ve had an encounter with has been knowledgeable and very kind.

Dulce Hernandez

2019-05

This store have an,amazing cashiers but just one of the "managers " who things is the owner of the store is,very rude please fix that problem who,ever is the supervisor cuz I,think,u are the only one who,can fix this problem this,is,why u got on,charge of this store and I belive u will do something very disappoint today manager tell me u holding up my line lol which they were no,customers behind me is 3,people at the store OMG lime really no line 3 people and saying that I was holding the line COME ON AND ( A WORD U BETTER ) IT'S A REALLY RESPECTFUL LIME SERIOUSLY THE WAY U TREAT PEOPLE THEY WILL TREAT U SAME AS U WILL TREAT THEM KEEP THAT ON,MIND

Theresa Burruss

2023-08

Went there to buy a bag of ice, then I notice the ice cream was on sell. so I bought it to.

Vince Ballard

2023-06

THE PHARMACY! Absolutely the worst about closing for days then very rude beware!

RaeJean Myers

2020-05

Love the drive up pharmacy. They're so very nice and always helpful.

jastina coldiron

2013-05

I can not stand going to this Walgreens. I have never had to go through so much hassle to fill prescriptions in my life simply because not one person knows what is going on!!!!!!!!!!! Ever!!!!!!

Gele Zisoff

2023-05

This pharmacy is frequently closed during normal business hours.

Rachel W

2019-05

Employees are always polite and helpful the store is always clean, with items always in stock that I need

Jess Turner

2022-05

Was on hold for almost 30 minutes and was hung up on. Super unprofessional and I'm salty about it

Michael Burk

2018-05

Tried to call pharmacy for 30-40 minutes with no answer, front desk not helpful either.

Jason Anderson

2018-05

Can't stand this place, Walgreen's is the worst place to get ANYTHING, go somewhere else you'll be happy you did!!!

Debbie Malley

2024-02

GREAT SALES

Anonymous

2019-05

The employees are really rude. Other than that it’s OK I guess.

judi Lawler

2018-05

Fast and friendly... Good advice if needed

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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