4.7 (245)
350 E New York St, Indianapolis, IN 46204
(317) 636-7377
stores.truevalue.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Spence
2024-02
Mike and Harold were dynamite! The team here at Fusek’s is one of a kind and will assist in any of your projects! I had a special request to cut a lock off and they were impeccable in doing so! I will use these guys over any big name hardware store. 10/10!
Kelsey Sever
2024-01
Incredible customer service, and they have so much packed into one store. Don’t let that overwhelm you though. They have plenty of employees to assist in helping create a positive and successful shopping experience.
John T
2024-01
Love that when you walk in they say hello and ask if you need help. And if you do need something they actually help you! They are knowledgeable and not judgmental even if your question is weird/incredibly simple. They just solve your problem and say you're welcome.
Abby Phillips
2024-02
Harold and Mike at the downtown location were amazing. They not only helped me with all my in store needs, but also drove my products to my apartment. Fusel’s is the best 10/10!Fuesky’s strikes gold again. Helping me with my in store and out of store requests. These are your people if you want something done fast, right, and with kindness.
Mary O'Hara
2022-05
Welcome to East Washington Street. So glad you have added a new location to our side of town. I like dealing with local businesses. I stopped in today looking for a ground clamp for a water line and two of your guys went above and beyond until we found it. Best wishes to all of you.
Rachel S
2022-05
This place is like the perfect friendly neighborhood hardware store. They always seem to have what I need, are open when I need and conveniently located. The staff always seem to be in a good mood and there are just good vibes all around, it feels like a family there. Plus, I always seem to be visiting during their “happy hour” where they have a discount on all items. What’s not to love?
Nicole Nord
2023-11
Mike and the rest of the employees at this store are so helpful and kind! It’s clear they enjoy what they do. This location also offers price match with Amazon which makes it an awesome opportunity to shop local.
Gargoyle
2024-04
Pretty nice place to shop, definitely never regretted coming here.
Raven Murdock
2023-10
The team at this Fusek’s location is incredible. So kind and invested in helping you find what you need. 10/10 recommend going here for your hardware needs.
Jowanna Peterson
2021-05
I love going to this store. A few of the staff were wearing masks as I have heard previous complaints about the lack thereof. A salesperson was a pretty condescending to me, I'll consider it an isolated incident because I arrived at the store shortly after they opened, maybe he wasn't awake yet. Anyway this is a well stocked and maintained store. I could probably spend an hour or so discovering the array of items. Most of the prices are reasonable. A great local business to patronize!
Jerry Hewlett
2023-10
I am a black construction worker and dirty when I go in to buy items for my job. The light skinned woman always gives me a evil look and tells the staff to watch me. Never a good experience there.
Jim Walls
2020-05
My daughter recently moved into an area near Fusek's store. I had no idea this establishment was even there! We went inside and experienced some of the best customer service that I have ever had. Friendly, helpful and funny. Needed screws that cost less than a dollar but I felt compelled to help a small business so I purchased a few other items that I didn't need at the time but would certainly use. Great place and will go back there before I go the extra distance to a Lowe's or Home Depot.
Melody Cherrette
2022-05
I just prefer this hardware store over others the staff is always very friendly very helpful and I find their prices are cheaper than Ace hardware on a lot of their stuff and today was no exception I was looking for the bolts to put my day bed together in an ace they were almost $9 here it was only $5. Absolutely love their prices and it's just a nice homebound hardware store.
Kevin Nestleroad
2024-01
Nice hardware selection,and friendly staff!
Alan Hogan
2023-12
Charming old school hardware store with wonderful staff
Jennifer Adams Franklin
2017-05
Very very helpful. Very friendly. Will show you the full range of options, not just the expensive ones. I made a pegboard wall rack for my cooking lids. They employees really took time to make sure I had everything on my list. I highly recommend this store.
Chad Naville-Cook
2019-05
Impression: Convenient downtown hardware store with local hardware store feel. They carry most items you will need/looking for and are INCREDIBLY helpful and knowledgeable.Pros: Carry just about anything you might need. Is great for those situations when you just need one tool or item and don't want to go fight the crowds or travel away from downtown to a larger store. Staff are friendly, knowledgeable, and know where items are in the store so you don't have to spend much time looking for your desired product.Cons: Sometimes is more expensive that if you would wander to a larger hardware store (read: Lowes or Home Depot).Conclusion: Good for convenience, downtown needs a hardware store and this place so far is the staple with that has most items you will need with knowledgeable, friendly staff.
John Kang
2022-05
The staff is very friendly and helpful! Mike was incredibly generous with his time and went out of his way to help me with a gift. I highly recommend shopping here and supporting this amazing family business!
Kara A
2018-05
The feeling of a small town hardware store in middle of a big city. The store is clean and well-organized. The staff is SO friendly and knowledgeable. Never had such a good experience buying something as mundane as screws and bolts.
Sean Ray
2018-05
I work downtown, so it's great to be able to stop in here on the way home instead of having to make an extra trip to a big box store. As long as you don't need full sheets of plywood or a washing machine, they have everything you could need from a hardware store. Also, like everyone's said, super helpful staff, and a clean, well stocked, well organized store.
Robby Morton
2023-05
Wow the price gouging here should be criminal. I get it they are downtown and not close to anything but a door knob that is $13 at lowes is $44 here. Unbelievable!-See for yourself and look up items at lowes and compare the prices. Ridiculous
Jerry Wade
2023-06
I’m normally very impressed with this store. Today the person checking me out was very rude. Not sure I will go back.
Chris Leland
2019-05
Far and away the best part about Fusek's is the service. Everyone is very friendly and knows their stuff. If they don't, they know who to ask. I recently purchased an old home with an old lock on the front door. I went in with questions about replacing the lock and was directed to speak with one employee who was a locksmith for 30 years.They are a little pricier than the big box stores on some things, and because it's not a big box store they don't have as much stuff in stock, but the service more than makes up for that. They also match prices with Amazon.
Deidre Fallon
2018-05
I love this hardware store. They carry a large variety of products. I can find what I need here 99% of the time. They also have the best customer service! They always ask you if they can help you as soon as you walk in. It is a stark contrast to most of the big box stores where it seems that employees either ignore you or hide from you when you need help.
Samuel Wilhite
2017-05
Not much to add to what's already been said. Staff is extremely friendly and helpful which is what keeps me coming back. You can't compare prices to big box stores but they're still fair. Occasionally I've even found products here that I couldn't find at Lowe's.
Rishi Zaveri
2019-05
Very very friendly people. I had an issue with stuck screw in my license plate. Kenny told me to pull my car around front and he helped me get it out and replace the pieces. He was getting late and he still stayed till the end to make sure I was all set. Awesome service!
Patrick McElroy
2020-05
Real experts. Helpful and friendly. They want you to get the job done, whether you buy something from them, or somewhere else. They actually have an excellently curated inventory - it's rare they don't have what I need. When they don't, they know just where to send me. Add all that up, and you save hours of online research, returning incorrect items, or driving halfway to Kentucky to get to a Home Depot/Lowes where the staff aren't nearly as helpful or knowledgable.
Robert Lime
2016-05
Great spot. They have "happy hour" and sales so I sometimes get better prices here than at a big box store or Amazon. The staff here is helpful/knowledgeable. Certainly one of the better stocked "family" style hardware stores.
Christopher Smith
2018-05
Stopped in during Gen Con 2017 to pick up a Lazy Susan to help demo a game. I asked a question about how to attach a display top to the turntable part, and almost immediately Joe was designing and creating a top-notch demo table from scratch. In 20 minutes, I had my rotating display table ready to go, and they only charged for the $20 of materials!Really friendly and incredibly helpful. Very glad I stopped in!
Christina Hunt-Schubnell
2019-05
My husband goes here all the time to pick up items when he working downtown or nearby. They always remember him and always helpful. Great place to go and within walking distance of a grocery store and other locations.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 10 AM-6 PM |
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