4.2 (95)
2520 Broadway, Gary, IN 46407
(219) 886-3136
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sabine Miller
2024-05
The ACE Hardware on Gary on Broadway is the best there is. It's run like family store. Everyone is helpful, knowledgeable, friendly.
Carolyn Williams
2024-04
I was taken care of, as soon as I walked in the door! Thank you! I also believe that the cashier should have more protection, since they are right there; as soon as you walk in the door!!!
Tanner Manning
2023-11
I work with a bunch of guys from my church who volunteer and help with small repairs.I have been to this ace several times, and I'd rather drive to New Mexico than spend my own money with these awful soulless staff.They are just rude. I mean, very rude. Unhelpful and act like every time some ask for help is an inconvenience.We all volunteer and spend our own cash on these projects, so giving my money to lazy staff like this hurts.Again, it's not the first time seeing these horrible people purposely being rude. They were talking about an elderly lady. I just watched Mortified.Please drive to another hardware store. Please 🙏
Dunia C.C.
2023-05
Worst customer service ever! Except for the cashier , all the staff was rude , unhelpful, unfriendly and racist
Dave “SUPREME” H
2023-08
My opinion is this, if you’re local and need salt to throw on your driveway, it’s close. If you need a water hose or some of those solar rechargeable batteries, it’s close. It’s perhaps the ONLY place in Gary you can get hard to find household needs without having to drive 20 mins or more outside the city to get. It’s one of the better run businesses the city has and people need to be thankful it’s even there. Support local businesses
J H
2023-10
I had the most bad experience today at Ace Hardware. I went in to get Windows cut?And I was told that I needed measurements. Which maybe true but at the same time I am disable. I couldn't get to a measurement tape . So by that, Been said, I took the windows 2 Ace Hardware to get cut and put in. Perhaps and I was told that . I need to measurements to the windows that I had in hand so I told the employee that I don't have a measuringtape. And he looked at me and told me that's not his fault. Which I didn't understand it was a black guy with a attitude so i walk away from him and laft and had to drive 25 miles to go get my windows repaired. I also got called names by the employee that was outside of Ace Hardware. When I mearly asked him a question. They need to practice better customer service. Because right now it's sucks severely.
Pasquale'
2023-05
I love them💗. They're always pretty nice very helpful, show me exactly what I need and explain all about it and then some. Yeah the parking is a bit small but, I'm glad it's in Gary, it's very convenient so happy that we even have a store like this! It's very clean and organized and that what's matters 💜❤️💜🎈
Fredo Ramos
2024-02
They are scamming people buying drywall screws putting the wrong screws in the wrong box 📦 and not saying anything about it
Loreal Blackwell
2023-05
I go there for everything I need from my house. I got my mailbox from there, Caulk, tile sealant and wires for my new thermostat.
Linda G
2023-09
The older black guy really helped in my search for vacuum filters. He showed me the Ace Hardware item number. Made my search much easier. He was great.
Mit “Mit” O'Hara
2023-05
It's in a bad area, the store itself and being chained up is enough to let you know to get in and out fast. This was the only place I could find a chain I'd been searching for, I should have bought every one they had but I grabbed 1, paid and got out fast.
Jessica Erickson
2023-08
Always overpriced. Staff always touchy about helping. Have what you need. 10.50 for four keys cut, 8$ for fly catcher.
genious00
2023-05
Knowledgeable in and out ever time .minimal waiting in line also. Good service.. Great place for your quick needs instead of going way out to menards etc.
Jon O
2022-05
Good store but they have a small selection and are out of items I'm looking for regularly. Prices are a little high too. On the other hand, this location is convenient for working on Gary Indiana. The staff are usually pretty helpful as well.
Janine Bray
2023-07
The clerks and the customers were friendly and helpful. I found what I needed right away. There was plenty of merchandise in stock.
Dana Washington
2023-09
The staff at this location are helpful & friendly...perfect place for do-it-yourselfers!!!
Cynthia Henderson
2023-11
Can always find the little things I need and someone to help you find them
James Carr
2023-09
Employees were helpful. Products easy to find.
Mark Adams
2023-05
It's convenient, because it's in walking distance from my home. It usually has everything I need and the prices are within my range.
Michelle Mendez
2023-05
Went for the convenience, and staffing was so helpful that I got what I needed quickly.
Daniel Gómez Sr.
2023-05
Employees are not to friendly or helpful you ask where something us at they tell you what aisle with an attitude and don't even go help you find what you need
Kenya “Juicy”
2022-05
I love going here the staff here is very friendly helpful and they always have what I need
Charles Guider
2023-05
Yes the environment is nice and the cashier's are friendly
Doreen Watts white
2024-03
It's great
Tashika Ford
2023-11
Kat was wonderful!!!! She knew her stuff!!!
Barbara Hooker
2022-05
The lady at the cash register was so sweet. They had everything i was looking for.
Gregory Trent Brown Sr
2023-11
Ace hardware, U-Haul, Rent-A-Center, number one and all of Gary
Tremayne Harris
2023-05
Good customer service helps when trying to locate material
Kingdom Kidz Warriors, Inc.
2022-05
Very fast and professional staff!! They get you in and out and treat you with dignity and respect.
Franklin Morris
2023-07
Grate people clean store helpful
| Monday | 8 AM-5:30 PM |
|---|---|
| Tuesday | 8 AM-5:30 PM |
| Wednesday | 8 AM-5:30 PM |
| Thursday | 8 AM-5:30 PM |
| Friday | 8 AM-5:30 PM |
| Saturday | 8 AM-5 PM |
| Sunday | Closed |
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