CVS

Terri Williams

2024-04

I was having an issue with CVS card. Braden was very helpful and friendly. He made the experience very pleasant.

M S

2023-05

I looked at Google maps for their hours on Saturday evening I called their number and listened to the hours on the phone both said they close at 9:30 on Saturday I got there at five till nine thank goodness I walked in and was able to get what I needed. It looked like they were closing and I asked the manager who is very nice and who had just helped me find what I needed what time they close he said 9 o’clock I said you really should update Google Maps and when you call the store the recording it actually says the store is open until 9:30 PM on Saturday. He replied yes another customer told me that. I leave I get in my car and two people drove up walked up to the door and it’s locked and they are closed and it is just a couple of minutes after 9 PM I am sure that they looked at Google Maps or called before they drove there. I made a suggestion on Google maps to change the hours on there but I can’t change the hours on the phone. People don’t need to waste their gas their time please change your hours on the phone.Today June 21 CVS If you call the store and listen to the recording about the store hours it still says that they are open until 9:30 PM on Saturday this is not correct I will take a picture of the hours On the front door and post it the next time I’m there. I called and asked the clerk she verified they close at 9:00 pm on Saturday.Come on CVS surely you can get this right.Took a picture of hours today June 25.I called corporate and asked them to update their hours. They don’t care about customers being inconvenienced by their not caring to update their hours on the recording you listen to when you call or google maps.

Donna Newsom

2023-06

When moving to our current home in 2006 I needed a go-to Drug Store. Tried CVS DANVILLE! Never anywhere else for meds, or other supplies I need. Questions and Service are always Very Satisfying!!

Jordan Ramsey

2023-05

After my last poor experience, where the employee behind the front counter was too busy with a personal call to answer any questions and directed me to use the self checkout instead, I decided to leave this addition review from my most recent experience. Came in looking for a couple things (one of which was simply latex/nitrile gloves) After walking about every aisle without finding the gloves myself I went to the front counter and asked where I might look. I was directed to aisle 14 where I had already looked but I went back again to double check. With no gloves in sight I returned to the front counter and when I let the employee know I didn't find any, the response was "we might be out" no offer to help look, no offer to check if they were for sure out, no alternate solutions, just another poor experience with bad customer service. There were very few customers so this issue wasn't due to them being too busy or short handed to accommodate. I would recommend Walmart over CVS at this point.

rick Howe

2023-09

The lady pharmacist was very rude when All I was asking what she recommends for red eye. She was too busy talking personal issues this was today Sunday. I will never go back

Indy Go

2022-05

The manager Don,gives 100 to help. The store is always clean,if you find something misplaced or on floor it will not stay longAlso ,Stacy the pharmacist has went way out of her way for me and others. Once when it was my drs fault and I blamed cvs she stayed cool and I went back the next day and she still treated me like I was her #1 priority. This is what it takes , others , not just cvs uppers can see that if the front and back end are working their best ,the rest will move along.I don't know if folks know ,but all cvs have a turnover issue. With this store you would never know. Thank you Danville cvs.

Scott Frye

2019-05

HELP! TRAPPED BY CASHIER! I have never been treated so rudely by any store employee, in my life. I gave her my CVS card, but for some reason, she insisted on checking all my information on the card. She felt my phone number was incorrect, though I even showed her my phone, she still wanted to create an entirely new card. When I expressed, after 5 minutes, that I was in a hurry, she stated, "Well, then you can't have any of the discounts. How's that for a hurry." I felt personally attacked and violated as I left store...for the last time.

Melinda Carpenter

2016-05

Employee was rude. Tried to charge $20 more on prescription than quoted on phone 30 minutes earlier by same employee. Then claimed she wouldn't be able to fix her mistake . Guess she didn't know who she was talking to. Of course it was fixed because I wasn't getting swindled out of my money. I'm tired of rude employees who are too comfortable in their jobs and forget that they are there only because of the customers. Will follow up with her name and will be contacting corporate office. Speak up people...let your voice be heard!!!

Margarita Graves

2023-05

Pharmacy staff is rude and cuts you short when you're speaking. Extremely rude staff and everyone just ignores you until you finally say something to get their attention.

Mansfield 1776

2020-05

Pharmacy is a joke. They dont have the help they need and in return they take it out on customers. They cant fill anything on time. When you call to ask questions they are very short. I've called and complained multiple times and nothing is different. I recommend going to another pharmacy

Samantha Franklin

2020-05

The employees there are always polite and the store is always neat and clean. I prefer this cvs to any others.

Tammy Farfan

2018-05

Every time I go into this store, the employees are friendly and helpful and the manager always says hello! It is a nice store to shop in and very friendly and helpful staff.

Danielle Burkett

2022-05

Normally I think my experience Here is good but I just called and the lady who answered the phone couldn't go look to see if there was something specific I was asking for sold there.

Tammy Lutsko

2019-05

Great store I'm alway greeted when I walk into the store and asked if I need assistance finding anything.

Joseph Hodge

2022-05

They had what we were needing. We wore masks as did employees.