Three Tails Parlor and Pantry of Waterloo

4.7 (125)

401 W 3rd St, Waterloo, IL 62298
(618) 939-6800
threetailspets.com

Claimed
Pet store
Fence contractor

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Anita Wirth

2024-02

We LOVE Marie, she's the best! She trims my spicy Chihuahua, Miss Elle Woods, nails. She does a great job and never complains that Elle was crazy acting. I honestly don't know how she does it!

SEAN DUGAN

2023-09

Love going here. Came in with my sweet Daisy for a treat. Lucked out. Was able to get her nails trimmed on the spot. Nice place to go.

randy tenholder

2024-02

Everyone at three tails were so nice and we have taken all three of our pups there to be groomed. Couldn't be happier with their services.

Lisa harriman

2023-05

I stopped in with my daughter. Her doodle recently started going here. The store was super cute with alot of variety and Maple came out looking Sharp.

Kendra Lawson

2020-05

They did so good at grooming my four dogs. I know one of mine is very anxious and isnt easy to do but she was able to get almost all of his nails done and fully groom him! We will be back!

Becky Abell

2020-05

Our grooming experiences here have always been excellent. Jack is a "different" character with special needs and you are all so caring ,loving and understanding. We "Thank You" for taking such good care of him.

Charlene Ahne

2019-05

wondeful staff!! my Ziva is a little skittish with new places and people but she has always felt comfortable here. Justine ideas a wondeful job for us. we call it the "puppy spa" and she gets super excited when we say that is where she is going!!

John R

2024-02

Super groomers. Great job. Took a lot of care with my older dog.

Amy Yaekel

2023-07

They did an excellent job on my Ellie Mae!!

Lydia Johanning

2023-05

Love this place! I hadn’t been for several years and I’m so glad I decided to go back. I went in looking for some goodies for my very spoiled Aussie and Chelsea was so knowledgeable and kind. She knew how to talk to and act around my pup and she made me feel so comfortable and confident bringing my pup into the store. The store is so clean and neatly organized and layed out. Can’t wait to go back!

Angela Kelley

2023-05

The staff are very friendly and helpful...with anything! I'm willing to pay the slightly higher price for the individual attention and their extensive knowledge about the products. It is also very clean and well organized. Only the best for my fur babies!

Brittany Held

2022-05

The people that work here are so great! Every single one is so helpful and knowledgeable about the treats, food, grooming, etc. The groomers go above and beyond to try and make my shy and nervous lab feel comfortable. He used to love coming here for nail trims but after a bad experience at petsmart he has been hesitant ever after. They will even do “happy visits” where you can just visit the grooming area and they will just say hi and give your dog a treat to help get them used to the grooming room and environment. they also have a rewards program! Love that I can shop small and actually feel happy about the service I’m reviewing and more importantly the service that my Stag gets. Thank you Three Tails!

Nikki Lynn

2023-08

Three Tails Parlor is the one stop shop for all your pet needs. Their employees are knowledgeable on all their products and always open to answering questions. 10/10 recommend.

Lisa Schmidt

2023-05

My issue is not with the store but with the dog trainer. John came to our house and seemed fine. As the session went on he used unprofessional language and just kept pacing back and forth. This just made me uncomfortable so after we paid him for the consultation I decided not to continue. Two weeks later he showed up for the next session which my husband forgot to cancel and instead of telling him we would not continue he paid him another $292 because he was telling my husband he didn't have enough money to pay rent. Again very unprofessional. My husband sent him a few emails since and asked for our money back with no response. We never signed an agreement with him and services were never rendered. All we want is our money back. Just wanted people to know what we have been dealing with. That's a lot of money for nothing.

mary jo thoma

2022-05

We recently had our border collie groomed and she NEVER LOOKED BETTER! WOW! Cost was clean, shiny and and trimmed to the perfect length. We did have to wait longer for an appointment due to COVID-19. But they were definitely worth the wait. Awesome staff and I can't thank them enough for ba great experience.

WALTER Bergman

2023-11

Had our two lab Jack & Jill work on here! Great Job, very good job!

Angie Evans

2019-05

Love this place for their great food and treat selection. I only give my dog real food with none of the bad by products in it. This is the place for you if you do the same. And then the toy selection! Spend more on the dog than us. The toys hold up to our 90# horse as we call her. Heavy chewers toys I look for. She loves them.

Karmen Weller

2023-08

Great variety of products and services. Wonderful customer service as well! We have been customers for years and will continue to shop here!

Lisa Barber

2019-05

Great prices for grooming and the groomers are great! They also sell food, toys and pretty much anything a big pet store would carry. The atmosphere here is amazing though and the people that work there are very friendly, I would highly recommend.

Suzanne Brown

2018-05

All the staff is great. Best groomers i have ever used. Justine and Felicia are our favorites though. Also, the store is stocked with anything a pet could need or want. Boudreaux loves to go to the groomer. So lucky to have this store in Waterloo.

Michelle Horn

2021-05

Was my first time coming here and the process was not explained to me at all. After waiting in my car for 2 hours I finally call to see how much longer my dog would be, they said another 3 hours! So I go home after not expecting to leave my dog ALL DAY long. I returned at 5PM and he was just getting finished. My dog was running towards the door wanting to leave. I get him home and notice blood all over my backseat! After examining my dog, his paw was bloody because they clipped his nail too short. Absolutely will not be back. I should have known from the start when my dog didn’t even want to go with the lady.

Mark Throop

2019-05

Great prices great selection Justine always takes great care and grooming Chloe

Sheila Middleton

2019-05

It was a great experience as usual. Justine does an awesome job grooming our pups and I always find great toys and treats there. The staff are so helpful!

Sarah Piel

2018-05

just days after getting my pup I took her into Waterloo Feed & Pet Supply for a nail clipping and a bath! Kelsie and Justine love her & were so good with her! Love Renee! I know I can absolutely go to them for anything <3

Dianna Purl

2022-05

I love these people. Professional, caring and determined to make my sharky pupper turn into his best self. He acts aggressive, but is only a frightened puppy with very little animal contact. He dies love playing with cats.

David Smith

2023-05

Our dog was injured both his eyes have broken vine in them from being strangled with some devise our vet said it was proably a lasso what ever that is he has always been a good dog at the groomers we take him to the girls must not know dogs .our dogs a good dog but hes a Jack Russel with excellent breading.

Mo Mard

2020-05

This was the best groom Lucy has ever had. Nails were perfect and there has been hardly any loose fur! Very happy with the services there!

Gary Pemberton

2018-05

Stopped to have our daughter's dog trimmed,I was very impressed with the Manors and skill they showed. Gladly recommend them to one and all, we will be customers for years. Gary Pemberton

Monica Townsend

2023-05

Never called me to pick up my pup, called twice, was there 7 hours. Impossible even as am existing customer to make an appt in a reasonable time.

Riley Goodwin

2024-03

This amazing store had everything.

Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday 8 AM-2 PM
Sunday Closed

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet