3.3 (36)
2945 S 6th St, Springfield, IL 62703
(217) 788-5846
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Shackelford
2024-02
I went to the drive through to pick up some prescriptions. The lady at the window was very friendly and took care of my needs in a very short length of time. She answered all of my questions about the medications I was getting. She took her time, was very knowledgable and didn't rush through things, like I've had done to me at other drive through pharmacies. This is the best pharmacy I have been to in a long time. I wouldn't go anywhere else.
Dragon Knight DJI
2024-01
Walgreens is a versatile haven for all things beauty, health, and more. The cosmetic section is a treasure trove, offering a diverse array of high-quality products that cater to various preferences and budgets. From skincare essentials to trendy makeup items, Walgreens' cosmetic selection rivals specialty beauty stores.What sets Walgreens apart is the integration of cosmetics with its pharmacy, creating a convenient one-stop-shop for all health and beauty needs. The seamless layout makes it easy to navigate, and the well-informed staff are always ready to assist with product recommendations or health-related inquiries.Whether you're seeking the latest beauty trends, reliable pharmacy services, or a combination of both, Walgreens excels in providing a comprehensive and customer-centric experience. The commitment to quality, coupled with the convenience of having cosmetic, food, and pharmacy offerings under one roof, makes Walgreens a go-to destination for all-around well-being.
sayde brown
2023-05
By far some of the worst customer service I have ever seen. I went in around 3 to pick up some pictures that were ready around 11-12. When I got there I didn’t see one single employee and waited at the desk for about 3 minutes before walking around to find someone. I then realize that there were two employees just standing around in in one of the aisles. Another employee, John, came to help me. (John was super kind and helpful.) The photo counter was so messy and unorganized that he couldn’t even find my order. He was supposed to be on a regular register and ended up having a line, where he was supposed to be, for 5+ minutes bcs he was helping me. One of the people in line went and requested help from the employees that were standing around and they basically told him that they’re not doing it bcs it’s not their job. Worst customer service! I work in customer service as well so I get that you can’t always please everyone but don’t be rude about it.
Max Angst
2022-05
Since summer of 2021, quality of customer service in pharmacy and general store have drastically declined. Quality of pharmacy technicians is making me consider mail order delivery of prescriptions. They (including the pharmacist) seem to have forgotten that customers are why they exist.
Jeff
2023-10
If I could give 0 stars I would. Most of the pharmacy are the rudest. I called the pharmacy to check on a script and was ridiculed for not being able to pronounce the medicine I was prescribed.
Vontoya BSN, RN
2023-05
Leann Shift lead with the damaged green/purple hair was extremely rude during my transactions today at the 6th Street store .She over charged me for Bowls after showing her the price on the shelf. At the end of my transactions that we had to do individually as she isn’t familiar with Walgreens Coupon Policy which states store coupons can be combined with manufacture coupons. Anywho, I requested a price adjustment and Leann stated “I asked you if you wanted me to change the price” I advised Leanne I shouldn’t have to answer that you should do what’s right which was charging me the price listed for the bowls on the shelf. She became very defensive huffing and puffing waving her hands as if I was disgruntled. When she was super rude never once asked if I wanted to use my Walgreens cash but ever customer that I allowed to go in front of me she asked and was super polite. I shop at the store frequently for curbside orders and have never had any issues. But today was horrible. I will no longer shop at the store. I will travel to the Stevenson Dr location. As a couponer I’m always nice to the store associates and always allow other customers to go ahead of me as a courtesy as coupon transactions can be complicated. I’ve found when couponing some associates are not very pleasant not sure why when I’m just trying to save a buck or two for gas. I’ve included photos below to show the not so great customer service I received.
Shirley Tonjes
2021-05
Two of your kind, helpful and very patient employees assisted me this morning in the Photo area. Leanne and “purple hair” young woman (so sorry not to have her name).Their service was commendable. Please thank them again for me.
Katlin Brittin
2023-08
The pharmacy went above and beyond trying to fill my prescription in an emergency. Thank you so much for trying to help me save my pregnancy.
Sally Cray
2023-06
Shout out to Tina in the pharmacy! She went out of her way to ensure I could get my prescription filled. Thank you Tina!
Julisiana Olivarez
2023-05
Sadly they have gone down hill. Went to prompt care and ran errands before going to the pharmacy yet when I got there they "just got it," and the pharmacist just went to lunch so I got to wait super sick for 30 minuted for my antibiotics. Second time they haven't checked for new prescriptions coming in. This might sound petty but they never used to be like this!
Deidre Cerul (MzOuiser)
2020-05
I was on vacation when my young daughter suddenly needed a new albuterol inhaler. It was 8pm, 3 days before Christmas. I had to page my pediatrician in New York t... but the Pharmacist (Chad I think?) Spoke with my doctor until the scrip was in their system. Then he worked with my difficult insurance company to make sure
Patty Kavanagh
2021-05
The Pharmacist there was rude as hell to me, she didnt speak into microphone so I could hear her,she didnt say have a good day. Just plain rude ,may change pharmacists because of her attitude. I felt discriminated against
Julie Lee
2022-05
Nice clean store. Friendly pharmacists. But the manager questioned me rudely after I'd gotten my Covid booster and was waiting on medical transport, shopping in the Store as to why I was there ???
Amanda Hackwith
2020-05
Wish I could give a zero!! Worst pharmacy ever and getting worse by the day! Rude uninformed staff, gotten the wrong meds twice, parking lot full of giant wholes ready to damage someone’s car, and you don’t even carry any kind of masks during a pandemic!! Losing this customer, done giving my money to big corporations who don’t appreciate my business!
Demetra Doss
2022-05
Pharmacy staff is rude and unprofessional. I had an appointment. You blew me off. Luckily for you the system was down. No excuses for attitude or behavior.
Lynne Price
2023-05
Clean, good service nice assortment of over the counter meds and supplies. Some refrigerated groceries and beverages.
fuzzy
2019-05
4 times in a row 6 times since the first of the year!prescriptions have been wrong! incomplete!or just all-around messed up! worst Pharmacy ever and I used to go to Walmart
Robert “Bob” Terry
2021-05
They messaged me that my prescription was ready and I hit the drive thru and quickly done
Kimberly Kane
2023-05
The staff here are absolutely wonderful! Full of positive energy and really helpful 😊
sharon rodgers
2023-12
Didn't have what I needed
Barri Ahlers
2023-05
Rude uncaring insensitive staff. They do not want to take the time to assist.
Shawn Scott
2017-05
Where we get our meds when we are coming from Chatham. Nothing more to say, most Walgreens are pretty much the same
Chris Stanley
2017-05
Staff is so-so. Small store. Pharmacy and I had an ugly argument. Sucky clearance
Brian Morgan
2021-05
Their site and doors said they were open and they were closing and not letting anyone in
Baby Bigbabybanks
2017-05
This is agood place to get a good bargain.
Penny Harris
2022-05
Friendly employees.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 9 AM-9 PM |
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