Walgreens

3.3 (36)

2945 S 6th St, Springfield, IL 62703
(217) 788-5846
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Linda Shackelford

2024-02

I went to the drive through to pick up some prescriptions. The lady at the window was very friendly and took care of my needs in a very short length of time. She answered all of my questions about the medications I was getting. She took her time, was very knowledgable and didn't rush through things, like I've had done to me at other drive through pharmacies. This is the best pharmacy I have been to in a long time. I wouldn't go anywhere else.

Dragon Knight DJI

2024-01

Walgreens is a versatile haven for all things beauty, health, and more. The cosmetic section is a treasure trove, offering a diverse array of high-quality products that cater to various preferences and budgets. From skincare essentials to trendy makeup items, Walgreens' cosmetic selection rivals specialty beauty stores.What sets Walgreens apart is the integration of cosmetics with its pharmacy, creating a convenient one-stop-shop for all health and beauty needs. The seamless layout makes it easy to navigate, and the well-informed staff are always ready to assist with product recommendations or health-related inquiries.Whether you're seeking the latest beauty trends, reliable pharmacy services, or a combination of both, Walgreens excels in providing a comprehensive and customer-centric experience. The commitment to quality, coupled with the convenience of having cosmetic, food, and pharmacy offerings under one roof, makes Walgreens a go-to destination for all-around well-being.

sayde brown

2023-05

By far some of the worst customer service I have ever seen. I went in around 3 to pick up some pictures that were ready around 11-12. When I got there I didn’t see one single employee and waited at the desk for about 3 minutes before walking around to find someone. I then realize that there were two employees just standing around in in one of the aisles. Another employee, John, came to help me. (John was super kind and helpful.) The photo counter was so messy and unorganized that he couldn’t even find my order. He was supposed to be on a regular register and ended up having a line, where he was supposed to be, for 5+ minutes bcs he was helping me. One of the people in line went and requested help from the employees that were standing around and they basically told him that they’re not doing it bcs it’s not their job. Worst customer service! I work in customer service as well so I get that you can’t always please everyone but don’t be rude about it.

Max Angst

2022-05

Since summer of 2021, quality of customer service in pharmacy and general store have drastically declined. Quality of pharmacy technicians is making me consider mail order delivery of prescriptions. They (including the pharmacist) seem to have forgotten that customers are why they exist.

Jeff

2023-10

If I could give 0 stars I would. Most of the pharmacy are the rudest. I called the pharmacy to check on a script and was ridiculed for not being able to pronounce the medicine I was prescribed.

Vontoya BSN, RN

2023-05

Leann Shift lead with the damaged green/purple hair was extremely rude during my transactions today at the 6th Street store .She over charged me for Bowls after showing her the price on the shelf. At the end of my transactions that we had to do individually as she isn’t familiar with Walgreens Coupon Policy which states store coupons can be combined with manufacture coupons. Anywho, I requested a price adjustment and Leann stated “I asked you if you wanted me to change the price” I advised Leanne I shouldn’t have to answer that you should do what’s right which was charging me the price listed for the bowls on the shelf. She became very defensive huffing and puffing waving her hands as if I was disgruntled. When she was super rude never once asked if I wanted to use my Walgreens cash but ever customer that I allowed to go in front of me she asked and was super polite. I shop at the store frequently for curbside orders and have never had any issues. But today was horrible. I will no longer shop at the store. I will travel to the Stevenson Dr location. As a couponer I’m always nice to the store associates and always allow other customers to go ahead of me as a courtesy as coupon transactions can be complicated. I’ve found when couponing some associates are not very pleasant not sure why when I’m just trying to save a buck or two for gas. I’ve included photos below to show the not so great customer service I received.

Shirley Tonjes

2021-05

Two of your kind, helpful and very patient employees assisted me this morning in the Photo area. Leanne and “purple hair” young woman (so sorry not to have her name).Their service was commendable. Please thank them again for me.

Katlin Brittin

2023-08

The pharmacy went above and beyond trying to fill my prescription in an emergency. Thank you so much for trying to help me save my pregnancy.

Sally Cray

2023-06

Shout out to Tina in the pharmacy! She went out of her way to ensure I could get my prescription filled. Thank you Tina!

Julisiana Olivarez

2023-05

Sadly they have gone down hill. Went to prompt care and ran errands before going to the pharmacy yet when I got there they "just got it," and the pharmacist just went to lunch so I got to wait super sick for 30 minuted for my antibiotics. Second time they haven't checked for new prescriptions coming in. This might sound petty but they never used to be like this!

Deidre Cerul (MzOuiser)

2020-05

I was on vacation when my young daughter suddenly needed a new albuterol inhaler. It was 8pm, 3 days before Christmas. I had to page my pediatrician in New York t... but the Pharmacist (Chad I think?) Spoke with my doctor until the scrip was in their system. Then he worked with my difficult insurance company to make sure

Patty Kavanagh

2021-05

The Pharmacist there was rude as hell to me, she didnt speak into microphone so I could hear her,she didnt say have a good day. Just plain rude ,may change pharmacists because of her attitude. I felt discriminated against

Julie Lee

2022-05

Nice clean store. Friendly pharmacists. But the manager questioned me rudely after I'd gotten my Covid booster and was waiting on medical transport, shopping in the Store as to why I was there ???

Amanda Hackwith

2020-05

Wish I could give a zero!! Worst pharmacy ever and getting worse by the day! Rude uninformed staff, gotten the wrong meds twice, parking lot full of giant wholes ready to damage someone’s car, and you don’t even carry any kind of masks during a pandemic!! Losing this customer, done giving my money to big corporations who don’t appreciate my business!

Demetra Doss

2022-05

Pharmacy staff is rude and unprofessional. I had an appointment. You blew me off. Luckily for you the system was down. No excuses for attitude or behavior.

Lynne Price

2023-05

Clean, good service nice assortment of over the counter meds and supplies. Some refrigerated groceries and beverages.

fuzzy

2019-05

4 times in a row 6 times since the first of the year!prescriptions have been wrong! incomplete!or just all-around messed up! worst Pharmacy ever and I used to go to Walmart

Robert “Bob” Terry

2021-05

They messaged me that my prescription was ready and I hit the drive thru and quickly done

Kimberly Kane

2023-05

The staff here are absolutely wonderful! Full of positive energy and really helpful 😊

sharon rodgers

2023-12

Didn't have what I needed

Barri Ahlers

2023-05

Rude uncaring insensitive staff. They do not want to take the time to assist.

Shawn Scott

2017-05

Where we get our meds when we are coming from Chatham. Nothing more to say, most Walgreens are pretty much the same

Chris Stanley

2017-05

Staff is so-so. Small store. Pharmacy and I had an ugly argument. Sucky clearance

Brian Morgan

2021-05

Their site and doors said they were open and they were closing and not letting anyone in

Baby Bigbabybanks

2017-05

This is agood place to get a good bargain.

Penny Harris

2022-05

Friendly employees.

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 8 AM-10 PM
Sunday 9 AM-9 PM

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