4 (266)
3329 S Veterans Pkwy, Springfield, IL 62704
(618) 213-3106
stores.partycity.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Armored Angels, Inc.
2024-04
Armored Angels, Inc raises funds for domestic violence survivors who are struggling financially. We sell Angel and Warrior themed products that are a great addition to anyone’s wardrobe. Periodically we have promotional parties/get togethers with our items for sale as we are nit open to the public. I have always found a wide variety of things that make me the “hostess with the mostess” at very affordable pricing! I’ll theme my next promo party as old Hollywood and use their film themed items as I’m also in the film industry. You can’t go wrong choosing Party City! There’s something for any kind of party you can think up! Our studio is all set up for Tiktok shop coming very soon! Thanks Party City! I don’t know what we’d do without your store!
Whatever this is Called
2024-05
Got everything u need for any occasion and got it ready while I waited didn't take long at all
Coresta Andrew
2018-05
It was not busy. There is tons of stuff. It is well labeled for how much there is. Check out was quick and easy. Wifi didn't work. Would not load my coupon bar code. I could see the #'s for it but not the barcode??? Even though they could see the email and the #'s for the barcode. They would not honor it. So I had to leave go to walmart. Log into wifi. Scrernshot the coupon and come back. Checkout the second time was quick. Has no public bathrooms.
Susan Herzog
2024-01
Hannah is so helpful! She helped me find exactly what I needed and took the stress out of my party planning! She knows her stuff!
Adam Favre
2024-05
Prices are ok. Selection is ok. Place looks picked over. May just be time of year or bigger than needed space.
Krinjal Patel
2024-03
Tara was the sweetest person ever! She helped us for everything we needed! Props to her!
Maximilian Ruszkowski
2023-05
Had an amazing experience at Party City and want to give a shoutout to Stephanie (sorry if I spelled it wrong). She gave us some expert advice for which balloons to order and helped us make sure that we got exactly what we needed.Beyond that, the store was clean, the prices were reasonable, and all the staff were amazing (and that's in spite of the fact that we came in at ten minutes til close.)Again, this store and its staff are awesome, let them know what you'll need, and they will take care of you.
Robin Boggs
2022-05
Was told last minute one of my grandsons needed a jack skellington costume. Looked all over for 2 days, not finding anything. You guys saved the day.
Alyssa Campbell
2023-08
I was able to get everything i needed very quickly and efficiently. Everything being well labeled and color coordinated helps so much.
Billy Manning
2023-10
Talk about a large selection for Halloween! I was looking for a specific costume. I found what I needed. As a Halloween lover this place is a must visit!
Ty Dooley
2023-05
Very rude and short. I called initially over the phone and asked if they had a congratulations balloon. The person who had answered was very rude and short. When I arrived they did not have the balloon that I was looking for, which you could have told me over the phone. She then blamed me for her lack of customer service skills and rudeness. I would not shop here.. not with the current staff.
Anna Cusimano
2019-05
I bought some items from a store up north. Had some to return since my event got canceled. This was the closest one to me so I came here to return them. Cashier told me the funds would be back on my card shortly. 2 days later I called to see what was going on since it still hadn't cleared. Now she says 2-3 days. So I wait longer. 5 days. I call my bank, its delayed on their end. So I call the store again and speak to the manager, Kim. She says 5-7 days. I say no now I want to talk to corporate since you're just throwing random dates out now. She gives me attitude about emailing them to ask, but does it. She calls me back and says she'll forward me the reply from corporate that says they've processed the return and the delay is on my banks end. The email I got was a copy of my receipt. That's it. I reply and tell her this, got no reply from. So today, one week later, I call my bank again and get told the delay is because their bank doesn't have the funds, that's why I haven't gotten it back yet. A million dollar company doesn't have $87.20 in its account. Definitely never shopping here again. Horrible experience and now I'll probably never see my money.
Geri Cambridge
2020-05
The variety they had was awesome, just about any theme you could think of available, so many options!! The other side to that was that there wasn't much in there baking wise like cookie cutters, but tons of decorative stuff for cakes/cookies & the baby shower/gender reveal selection was pretty slim. I would definitely go back for my party theme selection!!
Chance L
2020-05
It is a great store for little kids. They have all the Disney and Marvel paraphernalia you could want. They also have quite a bit of bridal stuff. They have fog machines and liquid too, which is great. But it was pretty expensive and I couldn't find anything I needed. I thought the adult costumes were generic looking but the wigs were ok.
Michelle Campbell
2023-05
This place is awesome! Went for the first time tonight. Everything is reasonably priced and they have a ton to choose from for every occasion
Martine Scarber
2023-05
Well the isles looked empty. I looked for 60th birthday decorations , but found out that they moved it to the back wall and the store has more isles for childrens birthdays. I still found enough fir our party, but was dussapointed
Karen Stewart
2023-08
I'm grateful for the store, but the shelves were pretty empty.
Justin Misiorek
2023-11
Great place for costumes and candy. Nice place for Halloween accessories.
Jay Mattern
2019-05
I was absolutely blown away by this store. I felt like I was in a painting with so many pastel colors that my head was spinning. My son was lost in all of the aisles of fun trinkets and outfits. I would make a reference to a kid in a candy store but Party City did that for me. So much candy for piniatas that I was in a trance. The last was the prices. For such a specialty store, the prices were pretty low. I will recommend this place to anyone who is having a party for children or adults. From Mickey Mouse to superheros, this place has it all. 5 stars.
Alejandro DeHerrera
2022-05
Asked a simple question to an employee and they seemed irritated. Not going back anytime soon. I asked if all the Halloween stuff was on sale. I was ridley told only the stuff that was marked. I brought up two item from that area and one was full price the other on sale. I was told that someone must have put it there by accident. Or that a customer must have left it there.
Lori Rodwanski
2021-05
I was on a mission with limited time. I tried calling but couldn't get through. Tried to get help at the store and they told me to go to the Kiosk. No one took time to even say hello, I had to go find someone. I'll order my stuff online from now on. This is the 3rd time.
Ash Moe89
2019-05
You can do just about any party you can think of or your children can come up with in their little imagination using this store. They have so much stuff it's almost jaw-dropping. I was really surprised to see they had five nights at Freddy's decorations for a kid's birthday party too! My children love that and I wasn't expecting to see that so they really do go all the way. The staff is awesome Stephanie is always so much help every time I go in there for party supplies! 👍👍
Us MullinItOver
2020-05
They needlessly ask for your email and phone claiming its for return processing. Not mentioning that they use it (like RadioShack back in the day) to look up a receipt if you lose it. That's all well intentioned and they claim they don't sell it but anybody with half a brain knows they can and will with a change of policy. Also, what happens if some other less scrupulous company buys them out. Well guess what one of their assets on the balance sheet is, thats right, their email and phone number database.Corporations are not your friends they're not even good stewards of personal info in the vast amount of cases. And when I say I don't want to give it don't argue with me about it because that only ensures I'm never coming back.Besides, this store is filled to the brim with gaudy, garish, tacky junk that honestly nobody needs and is so ridiculously overpriced. 7 dollars for a flimsy cheap can cozy that i know cost you all of 50 cents? Get out of here with the glutinous profit seeking horse hockey.
dakrrs
2019-05
Neat selection of party items especially around Halloween. If you ever need party supplies, look no further. Not only do they have the basic supplies such as balloons, plates, napkins, etc, but they have it all in a wide variety of colors! I just wish they didn’t discontinue How to Train Your Dragon items.
Cheryl Tish
2020-05
I was wanting to order balloons for my son's graduation party. I went in about a month prior to needing them. I was told there is a helium shortage & to come back closer to the date, 6/2. I came back about two weeks prior & was told to come back a week prior, I waited until 4 days before & told to come back once again. I tried the day of & was told they couldn't take my order. Each time I was there, people were walking out with their balloon orders & there were balloon bouquets for sale. Why was I always being told no or to come back yet others had orders fulfilled?
Richard Kinner
2020-05
It's about the only party store in town so have to go there for most items. Last trip I called ahead to see if they had the item I needed. They said yes. Drove 20+ miles RT to get item. Once inside, asked where it was. Directed me to an aisle with no more specific location. Couldn't find it. Asked a second time and told them to walk with me and show me. They did. They couldn't find it. Called someone else. They stopped carrying the item a while back. Thanks for nothing!
Steve Tisckos
2019-05
Went two weeks before Mardi Gras, looking for decorations for our party. There were several items on their website, that they claimed were in-store. To my surprise, none of the items we were interested in were in-store. Now, the condition of store: it's crowded (not with customers), not well-kept, and the one employee we encountered had a "Please kill me" look on her face. The items they did have were cheap and flimsy. Wasn't a very pleasant trip. We'll probably just order online for our next party.
Jeni Fried
2019-05
Two days ago I tried to pre-order balloons for my kids birthday party today and was told (pretty rudely) they only do walk-ins and I had to come back on the day. I brought my son in today and we spent 30 mins picking out what he wanted and colors and everything. When we got to the balloon desk the employee said “Just to let you know we’re all out of helium today.” When I told her about my experience two days before she just stared at me blankly then offered to fill balloons up with air, I told her I was fully capable of doing that myself and she continued to just stare at me and stayed silent while my son asked why he couldn’t have balloons and asked to pick out new ones that weren’t “broken.” I understand you have no control over a helium shortage but put a sign on your door so I can warn my son before we come in and see your giant balloon display and spend wasted time, or maybe even at the least offer an apology for both times I have been inconvenienced at your store over a two day span. I’m definitely going to be ordering any party supplies for the future online from now on.
Carrie Tisckos
2019-05
This store was a complete mess. They still have all the Toy City stuff set up from Christmas and it's in complete disarray. The website said they had all the Mardi Gras stuff I wanted in this store and they literally had none of it. Or maybe they did and it was still in back in a box. Either way, I left quite disappointed.
Tawanda fowler
2022-05
This location has gotten rid of alot of things I use to purchase quite often, the shelves are kinda empty and I'm disappointed with the inventory this use to be my second best place to shop for my party planning events
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 9 AM-9 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 10 AM-6 PM |
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