4.6 (413)
3025 Lindbergh Blvd, Springfield, IL 62704
(888) 999-0777
maribisllc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Collin Butts
2023-12
Bought 2 half gram carts for 40% off. Didn’t realize that meant that 40% of the carts would be gone before I even opened them. This is the FIFTH time I have bought carts here and had 1/4 or more of the cart gone before I touched it. Went to ascend and bought the exact same cart 4-5 months ago and it was full, so I know it isn’t the manufacturer. I love this shop and usually have a great experience and that’s the only reason I’m leaving 2 stars. Gotta figure out the cart situation, a street drug dealer wouldn’t even rip me off like how I was today. (UPDATE) negative stars if possible. The store manager replied to this post to tell me to come in and tell her about what happened just so she could argue with me in front of the whole store about how it isn’t her job to sell the correct product to the customer. I am a manager of a kitchen line and fully understand quality control. This is by far the worst customer service experience I have EVER had. I was very nice and explained my situation and she was angry AT ME before even answering me. Angry at your customer for wanting the product that they paid for? They will tell you they have nothing to do with the product and it sucks for you. These folks will sell you a half gram cart for FIFTY bucks and then give you .3 and say it’s your fault when you come to ask them about it. I’m a VIP member and I will not ever be back to this establishment. The store manager should be ashamed of how she conducted herself. Disgusting.
Brianna Davis
2024-03
The guy at the counter was so inconvenienced by our presence. As soon as we walked in he yelled across the room that we needed to come to him. I said we had never been before, we apologized. He was not accommodating at the counter nor did he try to do any conversation. The prices/products aren't good enough to deal with inconsiderate people like that. I'll take my business to ascend just like I did before. We only went to maribis because a tow truck was blocking ascend, and it was going to be a while.
Sherri Sheckler
2024-02
I love going into Denver Dr. and finding Wendell Burns working. Smiling face and always helpful to this old lady. Very patience with me, explains my better deals, and options and, always good for a laugh. Thank you Wendell, you make my day. You need to rub off on some of your fellow employees.
Jamie Grecko
2023-12
Went here for my first time today and overheard a customer nicely asking for a refund of some sort. The lady behind the counter was just being nasty! She was very rude and the policy that she was “protecting” was asinine. He said he bought something that wasn’t all the way full and had photos and a receipt and she basically told him it sucks for him and was very rude about it. Certainly not the kind of place that I would like to shop! I’ll go to share or ascend. Thanks for making the decision so easy!
Bear Marquardt
2024-02
Excellent Service!Knowledgeable Staff!I missed on their web site that this location was cash only. I had to use an ATM on site, this had an added fee.Other than this it was a good experience. 🐻👍
Aaren Montoya Mora
2023-12
NEVER GOING HERE AGAIN.Not once, but twice, they have messed up my order.The first mess-up I had made an order and they gave me 3.5g I didn't even ask for, and paid for without my knowing. I hadn't noticed it until after I left the store. (Admittedly, I should've noticed by the price, but with a med card here in Illinois and after living in California so long, it sounded right to me)The second mess-up was today, I went and got the $60 edible bundle deal and also wanted to redeem my reward for a gram, apparently I made the mistake of not checking the bag before I left again, because they didn't even give me it either. This is honestly pathetic coming from a dispensary, I have never had problems like this with *any* other store I've been to but Maribis. WHY?There should be zero excuse for any orders to have mess ups, also a good amount of your employees seem a bit standoffish, like they don't even want to be there or something??
e c
2024-04
Thomas is the goat! I love getting to chat with him when I pick up my online order
Julie Lawson
2024-02
This is the best dispensary to shop for medical cannabis!! The employees are super chill and friendly. They are extremely helpful and they have good products!! Highly 😉recommend 👌
Shelly M. Borgognone
2024-04
Maribis is the best around. The staff is amazing. Fun atmosphere.
Jonathon We
2024-01
Extremely long lines used to be a great place to go but they do not take debit cards and you have to end up in standing in multiple linesSave yourself a trip and go to ascend
Derek Lackerman
2024-04
Overpriced flower! And if there is decent priced flower it's usually dry and smells like lawn grass!
raymond glaser
2024-01
This place is horobile. The weed dosent smoke right and the dabs dont hit. They are selling shake for $190.00 an oz and claiming it has an over 50% THC. Which is false. These people are dirty.
Zion Retard
2024-04
Those green is qualify but the price isn't worth and doesn't make me want to buy to items 💀 plus taxes killed me.
Kristina Martin
2024-04
People were very nice and helpful
Tonya Carr
2023-07
While I had placed an order on line. One budtender was working. The woman behind me steps out of line goes to the counter and people came out like roaches. Apparently she is a worker there so she deserved first priority. When I said something I was told she was priority . Since I didn't like it I could leave. I did. No respect for customers... The management are all managers.. Nobody's in charge..
Jim Dubya
2023-05
Updated. 5 stars ! They have vastly improved sale advertisements ! Daily texts and little flyers when you purchase ! Now the state just needs to ease the taxes a little bit ! 😆 Awesome place, product and staff.Really great employees. I do wish the specials were advertised a little better.
casey lilek (Big Lee)
2023-05
Wow ! That's my response. I actually thought I was in a different state. They go above and beyond every dispensary up north by me. And the discounts I got were great. I felt like because I was Medical they put me up on a Pedestal. Thanks Maribis you made my day. Highly recommend. I mean they had an elderly couple listening to the answers to their questions and very satisfied by the looks on their faces upon leaving. Great top tear Dispensary here. And they sold 1/2 s , OZ s and more. 👍✌️
Sam Yeagle
2023-07
Wonderful shop! Clean and bright with friendly budtenders! Great 420 deals 😉Just went back and had a similarly wonderful experience! The staff are all very friendly and personable. They only take cash, but they do have ATMs on site.
Celina Licciardo
2024-01
Prices could be lower and should give discounts for med patients.
Whit Nay
2023-05
I started coming here more because the prices were better, but I keep coming back because of the service! Thomas is a budtender I see a lot as well, and he's awesome! Very nice, funny and knowledgeable of all the products. Thank you!
James Gamuza
2023-05
This a good place to shop but it be nice if they had the order kiosk before you get in line. Some people know what they want already and some like to browse. I don't like ordering online. Employees are all super nice you can tell they like their job
Travis Fielder
2022-05
The staff here is so personal and friendly. We always have a good chat and they recommend excellent product. Not to mention they spoil my dog every time we come in. Great Job Maribus. Hopefully one day I can join your amazing team 👏
Michael Ballow
2024-01
Store not so bad, prices are $$$ and the website needs immediate help to be on the same level as ascend... Thanks for the response after 2 years!
Michael Heap
2023-05
I've frequented both Springfield locations, each time using the location specific website/menu's. All in all, the operation is pretty good, the staff has always been friendly and helpful. Prices are pretty good overall, but their specials and rewards program are great!!I They've stepped up their online experience since I last reviewed this place... pro tip - order online
Brett Seagle
2023-05
A bud tender at this store promised a great deal on 7g of shake. I went to redeem said deal on 7g of shake and was subsequently told that no such deal is possible. It seems to me that the store punished the customer for one of its employees’ mistakes. A well ran business would have given the deal to the customer ( myself in this case) and retrained its employees on the proper procedures for offering this type of deal. The management at this store does not know the meaning of ‘the customer is always right.’ Clearly, not only do the staff need to be retrained but also management. Be wary if any verbal agreements an employee makes to you if something goes wrong with your order, no one will back up anything that’s said.
Gina Larrañaga
2022-05
First time there. I didn't personally go in, but my husband did and came back out with Hybrid flower. Wow! Awesome smoke! I'll be back to review the rest of the goodies :) Also, it is very easy to get to, and big rig parking is not a problem at all! Thanks Maribis
thehappysimpleton
2023-05
Good place to shop. Mostly because of blue-haired Amy and Thomas, my favorite budtenders. Unfortunately, it seems the management is unhinged. Management makes customers take a plastic bag and several flyers with every purchase. Weird. Most of us are hippies who are trying to save the world. Also, this location used to post the price-with-tax-included. Great. Obvious pricing. But now they have changed this policy to be just as confusing as every other place a person can shop. Truly a shame. If better management comes into place, I will give them a fifth star.
Ian Oller
2022-05
Excellent spot to pick up at. Staff is super friendly! Never a huge wait. You walk in, tell them what you want/need, and usually less than 5min later it's in your hands. Prices all are tax INCLUSIVE!!! So nice.
larry gardner
2023-08
Learned about maribis from my cannabis class at South West Illinois College, had to stop by on my way home from cannabis festival in st charles Illinois, and I glad I did beautiful place well knowledge staff and very friendly.will definitely visit again, oh I almost forgot about the giant chair.
Joe Plotke
2024-02
Love this place and the rewards are great.
| Monday | 7 AM-9 PM |
|---|---|
| Tuesday | 7 AM-9 PM |
| Wednesday | 7 AM-9 PM |
| Thursday | 7 AM-9 PM |
| Friday | 7 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-8 PM |
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