Pet Factory Inc

O M

2023-08

Awesome place! Arrived at 10.30 pm with appointment at 8 am next day. Woke me up at 4 am, unloaded in 30 min, let me stay overnight at the same spot. Super kind man. Thanks!!! As in this area no place around to go in the middle of the night.

Alex Ya

2019-05

Nice people. Fast unloading. I always everything like, if I am quickly loaded or unloaded. I earn when I drive, but not standing.

cathy pflugh

2023-05

I had ordered a beefhide retriever sticks through Amazon several times. This last time that I ordered them we opened the package up and the smell was horrendous. I found out they are non returnable so I sent an email to Pet Factory of my dissatisfaction of the product and have gotten no response. It is disheartening to see that a company can allow a substandard product to be delivered and then not stand behind the product. I will not be recommending this company to anyone. The retriever sticks were over $28.00 and that is a hard to just let go. So unhappy about the customer service.

Karen Maki

2023-09

I purchased Real Chewz Pork Femur bone from Amazon. Within a minute it was in pieces after my dog touched it. This could have hurt my dog if I wasn't sitting next to her. This is a dangerous product!

Drazen Topic

2022-05

Great Place to pick up a load. We come here often to pick up loads and I love coming here. Mexican guys here don’t mess around. They get you in and out super fast. Great place and great people!

Dawn Hohnhorst

2020-05

Pet Factory has legendary customer service! My dog is obsessed with the Logic Pet Dumbbell Toy. Matilda is a destructive 2 year old voracious chewer Rhodesian Ridgeback mix. When I couldn’t find anymore to buy anywhere, I emailed Pet Factory and they were able to add the dumbbell to their store. I made my order and their very friendly representative even added special surprises in the box and shipped quickly. Thanks so much Pet Factory for both awesome products and awesome customer service.

Laurie Harvey

2016-05

I purchased a 4 pack of rawhide lollipops for my one year old pomchi and half way through one of them I noticed something sticking out of it. Upon further examination I saw it was a very sharp piece of copper colored wire. I immediately took it away from her so it would not hurt her.

Mia Agnew

2014-05

A client gave our 7 month old Sparkle (Lhasa Apso) a gift of the 18pk Beefhide Bagels 3 in and she LOVED them. We were very concerned about giving her any rawhide because of fear of choking and splinters, but these bagels get soft and melt so there is no worry of splinters or choking. Once she bites until they are melted we just pick the small pieces up and throw them away.These bagels keep her occupied for hours thanks so much for making this product. The only problem is we don't know where to get more. Thank you this is a GREAT product and should be available at all Pet Stores and supermarkets.

Kevin Carlson

2019-05

People are nice there but the smell in the warehouse is not healthy. A strong ammonia smell. Extremely strong.

Stephanie Spivey

2017-05

Pet Factory USA bones are the only ones I will give my dog! Great quality!

Ninh Tran

2020-05

Good company.. all people is nice and unload right away.. thanks you..

Mike Torres

2020-05

Super nice employees... Unloading within an hour

pedro marrero

2019-05

Open until 3:30 but they will wait for you if you call them up.

Charles Feldpausch

2020-05

They got me out of there quick

Carlos Lugo

2020-05

Man my dog would love this place

Linda Whitmore

2018-05

Volunteered feed my starving children here

Freight Direction

2018-05

The best people

Steve Lewis

2019-05

Just that ,, warehouse .

Jose luis Mireles

2019-05

They are very friendly and all the staff and most of them are Mexican

Máximo Sandoval

2020-05

It's very good work

Jeffrey

2019-05

Stincks