3.4 (134)
15930 S Wood St, Harvey, IL 60426
(708) 825-2014
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jacqueline Green
2023-12
I just got into a whole swearing match with a manager, she said she was. black lady with braids. they have pens located in $1 location and they're ringing up for $4.25 I took a picture of it she instantly gets a attitude with me saying she's not changing the price telling me that it could be a overstock which isn't my problem want her fired and I've never wanted anyone fired before but her absolutely yes very unprofessional and to be swearing at a customer is completely unacceptable I need to know who's the store manager cause she ain't heard the last of me
Joe Lenear
2024-02
I walked to the counter one customer in front of me had a whole basket of stuff ....I only had like five items...it's about five cashier's right in front of me some laugh other looking like why I'm I here... bout 5min...after the person in front of me was finish then the cashier looked like she slow gonna say next person at the other registersplease....ok.. have a good dayreally...
Martez Knox
2023-10
Manager please note: Your employees are good for closing early at 8:45 pm. When I got there there still 5 cars in the lot! I understand your will to leave early but I'm sure you get paid to work until 9:00pm! Why inconvenience everyone else? After we have made efforts to get there before close? Typical
David Robinson
2024-01
Bring cash every time u come to this location Apple Pay never works cash back never available and they don’t have atm employees act or say nothing ever works it’s the closes store to my house and I walk in atleast 3 times a week
Sherron Walker
2022-05
I purchased some items which rang up at different prices than what was on the shelf. I went back to the shelf to confirm what I thought I saw. I took pictures and brought it back to the cashier. She said she couldn't honor. The price shown on the shelf. I asked for the manager and she said she was the manager. I then stated that I should get the items at advertised price. She stated her boss said she couldn't. I asked to speak to her boss. She texted her and the heifer said to come see her on Thursday and today is Tuesday. Long story short I asked for a refund and the lil girl expected me to go to the end of the line...moral of the story is...if ppl cannot respect you as their customer, SPEND UR MONEY ELSEWHERE!!! EVEN IF IT MEANS GOING A FEW BLOCKS FURTHER OUT OF UR WAY. I added pics of my receipt and price on shelf but they chose not to show the receipt. The jars were priced at $3.00 and rang up at $3.20 and $4.25.....THIEVES!!!
Darryl Holde
2021-05
They prices don't match the product they had alcohol price on the shelf was 1.00 and when she rang it up it was 2.65 so I got a refund. Poor training. That's 2 stars need more experienced workers
Jada Weaver
2021-05
We where told that they had Lysol spray on the trucks by the cashier and to come back the following day because they will be out in the morning. We got there early coming to find out there was none. Turns out the manager which is a fair skinned black women is giving the Lysol spray to the employees and not the customer. We shop for senior so we were excited that there would be Lysol so we could give it to them. So sad how our own community could be so selfish. I Will be filling a complaint with corporate and will have a lot of others follow suit.
India Hubbard
2020-05
I’m not pleased with the cleaning of the store there are are lot of things out and scattered all over and the prices and the customer service. Me and my friend went to get a couple things including a pregnancy test. When the manager proceeds to ring us out she scans the test and says ( OMG y’all don’t know how many of these i had to sell , i see what everyone had been doing on there free time ) we both thought is was rude , unprofessional and degrading especially because it’s didn’t have to be for us it can be for anyone
Catalina Bell
2022-05
Family Dollar store #5945 is Price Gouging and the ninja, hooded, no-name tag, stock- boy needs to be reprimanded and terminated; for telling a customer to "Figure it out yourself, who is the manager!" Just for inquiring a price difference on the customer receipt ($7.45) verses the price /UPC code on the shelve ($6.75) regarding Viva paper towels! Therefore, my money and time banned from this store of rude and infidel attitudes towards customers, in the community! Refund, please!
Ant Hill
2023-05
Bad communication skill I’ve recently went up there for an interview the ladie said she was going to contact me never took my phone number down they don’t answer there phone or anything
Vondell Casey
2018-05
Hello, I have experienced several bad experiences in the Family Dollar on Wood Street, in Harvey.The personal n the store has NO respect for the customers.They need to learn respect for the customers.
Johnny Mojica
2021-05
Associate by the name of kaylen could not check and item I was seeking, making me drive to the store cause of her laziness 8:35 pm 5/5/21 bad customer service hopefully someone do something about this since she said she was the only one in store
Jennifer Buchanan
2023-12
THE WORLD GREATEST FAMILY DOLLAR
Daphne Dixon
2023-05
Doesn't carry as many items as I'd like. Shelves are half empty most of the time.
Karina Muriel
2022-05
Very nice since it got remodeled, but there is a worker there very rude never greeted us just stared at us with a blank look, Then has the nerves to follow us outside and just stand there and look at at when we where leaving,
Bernard Granderson
2023-09
This particular Family Dollar is pretty good they pretty much have all items that you're looking for pretty good customer service
Deirdra Hart
2023-07
It's good place to get what you need. Just prices are not always correct
Lonique Bardwell
2022-05
The cashier was very polite and helpful. I also found everything I needed.
pierre james
2021-05
This store needs a new crew. Very Nasty attitude store stays filthy
Annette Whittington
2018-05
They always have what I want; just another local Family Dollar. Great for items you forget and need in a hurry
Lisa Deal
2018-05
Nice clean store, just was out of stock on the items I needed.
Diane Freeman
2018-05
The clerk was very slow at checking peoples out and the manager walking around with her plugs in her ears listening to music
Fredricka Bonner
2017-05
Always look like no one cleans the store..They cashiers move slow but are very friendly.
Rudolph Frazier
2019-05
Great service and good deals . One stop shop.
Mzs Weedhopper
2019-05
Went to return damage item, manager was not friendly and acted as if I was stealing items.
Inez Mackey
2018-05
Love Family Dollar but their selection of phones aren't good... ☺
Jocelyn Allen
2019-05
They always seem to not have the store in order. Low stock on most item's.
Pink Summers
2019-05
Friendly staff, always makes me feel welcome!
Tanesha Jones
2018-05
Great cashiers and the store is usually fully stocks
Toni Johnson
2017-05
They have good stuff here in this store.
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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