5 (123)
2124 W Division St, Chicago, IL 60622
(773) 661-1054
From the business
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Will O'Connor
2024-02
I go out of my way to come to this pet store because the owner Josh is the best. He is so knowledgeable, friendly, and appreciative. His curated products are very healthy and he helps guide you on decisions for the best nutrition for your pet. I bought food for my border collie from this store pretty much his whole life and he lived a very healthy 13 years.I recently brought my family in to pick out some toys and treats for our new pup. Josh showed his pet hamster to my 18mo son and gave pistachios to feed a snack to the hamster and my heart melted seeing the sweet interactions. Thank you, Josh!
Kevin King
2024-02
Not your average "pet store". Your Best Friend Pet Supply is the kind of store you see in movies but rarely experience in real life. The owner clearly takes pride in the store and his customers, knowing every single dogs name and the subsequent treats that follow. I've even had the owner help with personal packages! Highly recommend this wonderful pet store!
Michael Damato
2024-02
Very friendly and knowledgeable owner who is always looking out for your pets best interest.Food & treat selection is of high quality and hands picked by the owner. If there's anything you can't find he'll also go out of his way to order it for you.Occasionally they host little community events and there's always a pool out front during the summer.
Windy City Wanderer
2024-01
Awesome shop with great people. At the end of the day, it's the wonderful people (well, and our pets) that make it all worthwhile. Thanks to Your Best Friend Pet Supply for being awesome humans everyday. Your community loves ❤️ you!
John Nunez
2023-12
Your Best Friend Pet Supply is a pet haven. The store offers a wide range of high-quality products, and the knowledgeable staff ensures personalized recommendations. The warm, pet-friendly atmosphere and helpful service make it a delightful experience. A must-visit for pet owners seeking top-notch supplies and friendly expertise.
Helen Asmuth
2023-12
Wish I could give 10 stars!! Joshua truly knows his stuff. Great location, great offerings, & prices won’t gauge you with the trends like big box stores.
Beth Stewart
2022-05
We are so lucky to have this shop in our neighborhood. The owner knows All Things Doggo and has been wildly patient with us as new puppy parents. We’ve learned a ton just by talking with him, and this little guy is a happier pup because of it!
Yvette Magallon
2023-09
This small owned business is great. He has quality products which is most important to me. He's open when most stores aren't, and he has specials, which I love, and you can earn rewards points . I drive the distance to support this store which appreciates my business.
Annie Reid
2024-02
My dog and I love it here! Great prices on treats and bully sticks and a welcoming and sweet place.
Krishna Avva
2023-08
Awesome place for pet supplies. The owner is very friendly and shares significant knowledge freely. He remembers his customers well and provides suggestions specifically for them. His treats are always welcomed by our dog 😋
Emily Schexnayder
2023-12
Friendly, reliable, and knowledgeable owner run and operated shop. My dog is obsessed with visiting the shop because the owner always gives her treats, even homemade ones!
Steve Kraynak Jr.
2019-05
Next level service. Absolute expert who delivers an unforgettable experience. BRAVO! To all the pet owners, one stop is all it takes.I casually came to Best Friend's on Friday night around 6 pm. In search of a solid cat scratcher. The gentleman, who I assume was the owner, was eager to help. He showed me around, asked questions about my pet, and handily guided me to the appropriate items.While I came for a toy, I left with a new understanding of my cat's dietary needs. He provided me a few samples of grain free dry food, and I purchased a new wet option without by-products.Thank you for an excellent experience! I'll be back.
AJ Fabianczyk
2024-03
Outstanding service, selection, prices. Support them over big box and online retailers whenever I can - you should too.
tara hulka
2023-05
I stop in this hidden gem occasionally when I'm in the hood to pick up some food and treats. Last week the owner saved our lives when we desperately needed doggy boots. He recommended we bring our pup with to properly size her paws. We are glad we did. He took the time to show us the right way they should be put on and then watched us do it making sure they were on correctly and tightenough. The boots are great quality and have worked perfectly for our gal. We even left with a new jacket as well. I highly recommend supporting this neighborhood business.
Shadai Kristabel
2023-11
owner is very nice and knowledgeable plus has quality products. he didn’t have what i needed in stock but took my name and number to update me if he could find what i needed which i thought was very sweet.
julia shklovskaya
2023-08
Good vibes here! My doggo Max takesme here all the way from west town cause he knows the pool is out!The owner always makes us chuckle and gives Max plenty of treats.
Janet
2023-05
The owner of the shop is the coolest and friendliest guy and really loves dogs. Great quality stuff, I cannot get over how long it’s taking for my 10 month old pittie to chew down this bully stick!! The ones from the big stores are gone in a few minutes. This is the bully stick I have been waiting for. Can’t find it anywhere else. He’s always a big help every time we come in and we are always happy with our treats and food (and prices!). Don’t waste your time going anywhere else. Also he’s open late!
Erica Overfelt
2023-05
Probably the best pet store I’ve been. The owner is great and gives well educated recommendations. You can tell he truly cares about your pets well being! My dog wouldn’t eat anything/has been throwing up everything - he recommended some different foods, she ate it all plus kept it down!
Helen Sandel
2024-04
Great selection and prices! Super welcoming!
Gordon Kaye
2021-05
I stopped by on the first evening I picked up my foster pup and received some great advice on toys and being a new pet owner. Josh took the time to talk over the needs and tendencies of my pet and helped calm my nerves. It's been a day and my pup loves all the items he recommended! She's currently playing with the puzzle toy I purchased while I work. I'll definitely be back and will happily recommend this store!
Denise Jones-Matthews
2022-05
I have found a secret store for my dogs! The owner was super smart about dogs! Suggest different foods and things for an Maltese and a Husky! Also he was funny but being real! Thanks a lot! Fun visit!! Will definitely be back!
Melanie Mapes
2020-05
It's owners like this that make you want to support local businesses. Joshua is thoughtful and gracious. Not once have I been in the store to purchase dog food for my giant breed that he hasn't offered to take it out to the car for me. And he always thanks me for my business. Not just a simple "hey thanks", but a genuine, heartfelt thank you, every single time. I also love that the dog brand I purchase has a "buy 10 (or something), get one free!" loyalty program and have absolutely enjoyed that benefit a few times. Thank you, Joshua!
John Kratz
2023-05
Went in here for the first time today, as we live super close. The place was great and Josh was super friendly. We have a nervous dog and he immediately made her feel comfortable.Will be getting of pet supplies here from now on. Would recommend!
Elaina S
2022-05
Such a great place to find quality food. Joshua is pleasant and makes you feel appreciated for being a customer. A+ will always shop here! My yorkipoo has said hello to his Yorkies too. :)
Kirstin Rogers
2021-05
Josh has provided great advice and high quality products multiple times for pets I've rescued. He's awesome and the store is awesome. He'll arrange a delivery if you're sick and had happy hours for clients before distancing. A neighborhood treasure.
Anthony G
2021-05
I met Josh (the owner) earlier this year when I moved across the street from his shop. As soon as I walked in for the first time I knew this is where I'd be coming to shop for my pup. Josh is very personable. informative, and super attentive to your pet. He doesn't feed you B.S like a lot of shops do to make a $$$, and he gives you honest advice in regards to your pet, allowing you to make an informed decision on what food/treats/etc best suits your furry friend.Josh has also become a very close friend of mine this year. He has gone so far out of his way to help me, my pup, and even my business. This little community in Wicker Park feels like family thanks to Josh. There are not enough superlatives to describe how awesome he is.Please visit if you're looking to support small pet businesses! He's affordable, has a wide variety of pet foods (even fresh dog food), and also sells CBD treatments to help soothe your pet during these ruff times, pun intended.
Amy Nohl
2019-05
Joshua is a real small business owner. The store has a great selection and he is a true down to earth person. I came in looking for a specific brand of raw cat food (which was carried) and we talked for a while about how my cat was sick and had major vet bills. I got emotional and he was incredibly empathetic. Starting to feel like this review is more about him than the store (I was only there to pick up one thing), but I will return when I need more! Small business is important and this is a very good one!
Ela Lena Maggio
2023-05
The best place around. Joshua is welcoming, friendly, helpful and so knowledgeable. Great products and the cutest pups around. This place is a must go!! Thanks so much Joshua.
Peter Darch
2021-05
All around great store experience.The owner is incredibly kind and knowledgeable, and he provides great advice if you ever have any questions about the products.Selection is good and the prices are fair. I'm very happy to have this store nearby whenever I need to pick up food, treats, or anything else.
Mana Ionescu
2015-05
Josh is the nicest guy. Friendly and warm atmosphere. Very carefully picked products, all the good, healthy foods for your pets. The owner helped me to the car with all the stuff I bought. And offered to order my cats' favorite foods! A+
| Monday | 12-9 PM |
|---|---|
| Tuesday | 12-9 PM |
| Wednesday | 12-9 PM |
| Thursday | 12-9 PM |
| Friday | 12-9 PM |
| Saturday | 12-8 PM |
| Sunday | 12-8 PM |
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