Furtastik Grooming, Daycare & More

Michael Knapp (CAPONE)

2024-04

Nice place in Logan square for pet supplies. Bought a nice heavy duty leash for Berlin Vom Princehaus

Isabel Shaindlin

2023-11

Our pup is a little nervous, but always comes out of Furtastik happy and taking treats from their amazing team. They must be very talented to get my dog into a bath 🤣

Jason Powell

2023-12

Dogs come every week for a bath and they love it. Everyone is so cool here. My dogs practically break down the door everytime just to get in. They come back smelling great and so happy. Highly recommend this place if you’re looking for professional grooming/bath.

Amanda Gertz

2023-05

We have been bringing our dog here for grooming and nail trims for a little over 2 years now. The staff is always friendly and greets us as soon as we walk in. They are prompt to return phone calls and willing to work with you for an available time.We have brought our dog to other groomers who keep her there for close to 4 hours!!! The longest Furtastik has ever taken is 1.5 hours and she always comes home smelling fresh and looking great! The staff take great care of our dog while she is there and the prices are very reasonable. I would recommend Furtastik to anyone looking for a groomer.

Rachel Russell

2021-05

How have I not reviewed this place?? Been coming here for grooming for 4 years, and with a Border Collie, it's every couple months. They have the best rates and staff. He always looks and smells amazing after each visit. They're quick and always accommodating as well

Andy Goodling

2023-05

Stacey and her team do such a great job with our two dogs. We get their nails trimmed every 6 weeks and am very happy with the service that they provide. All staff is extremely friendly and they do quick work to trim our dogs nails.

Grace DeWitt

2023-05

Absolutely astounding that this 'groomers' has a 4.8 rating. If I could leave 0, I would. Not only did they completely shave my puppy when we asked for a very slight trim -they cut off 4 inches- they did a spotty job and a shaved her face so closely on the bridge of her nose that its just skin. When we expressed our disappointment, we were met with the worst costumer service I've ever encountered, leading with the woman in charge telling me we had had a conversation that did not in fact take place. If you love being gaslit, this is the place for you.Please save yourself the heartache and run as far away as you can.

Sean Park

2021-05

A great pet grooming place! They really love your pets and take great care of them. I’ve only used them one time for our Golden Doodle and Bernese Mountain Dog. but they will now be our “go to” groomers. Very good value, friendly and they even finished grooming our pets sooner than they had quoted me.Thank you so much! See you all again soon.

Nicole Jones

2023-05

Took my border collie here for her first grooming appointment and it was a great experience. They were quick and she looked great afterwards. I felt comfortable that they treated her well.

Sara Faddah

2023-05

I honestly never post negative reviews but this is the second time this has happened. I scheduled a bath and my sister took my dog while we were out of town but the sign said closed. She tried to call and no one answered. I rescheduled and took him in. After his first bath I scheduled the next one which was for today. I show up at 10 am and the door was locked and the sign said closed. The hours on the door said sat 10:30. I tried calling and knocking and no one answered. I went home and called at 10:20 and the groomer said she was there and not closed. But they were in fact closed. She said maybe she was out on a walk. I said ok there was no way for me to know that, there was no sign on the door, no one answered the phone, and her response was “I don’t know what to tell you. Sorry I guess”. She asked me if I wanted to reschedule, I asked if I can still bring him in now, she said she has another dog at 10:30 (weird because the bath is an hour appointment and it was only 20 minutes into the start of the appointment). She asked if I wanted to reschedule and I said no. Literally zero communication. This appointment was schedule a month in advance. Terrible and pretty rude.

Leo Hansen

2020-05

Amazing staff who genuinely love their furry customers. We've been at Furtastik for almost two years and my little guy goes to puppy daycare 1-2 times a week. After handing the leash to the staff, I like to watch as they let him off and he RUNS to the back room to see his friends. We experimented with other daycare services before finding at Furtastik and we'll never go anywhere else.

Miriam Ebe

2021-05

My currently 6-year-old hound mix has been going to daycare and getting baths here regularly since 2015 up until the shut-down this past March. He loves it, and pre-Covid, their hours were very convenient for those of us who work full time. We send him here occasionally since Covid to keep him socialized and burn off some energy. Staff here are great.

Nathan Tornquist

2021-05

TLDR:* Furtastic really cares about animals, and works to make sure that their haircuts will not scare or traumatize the animals* We are disappointment with how our puppy looks* We are happy with the treatment of him* We (now) understand why the haircut is what it is and have good future expectationsIf you are a first time owner, or have a new puppy, please make sure you discuss expectations in advance to avoid any misalignment of results.To Furtastik, you may want to expand new-customer onboarding if this is a problem you keep having.---------We brought our 5 month old puppy to get his first haircut here today.He's a mini schnauzer with super fine hair and had matting on his legs. We knew this going in, but did not really understand how bad it was. We've been brushing him regularly and trying to keep his fur in good condition, and had just assumed that the groomer would be able to fix it all.We chose this place because of the reviews and because of the expectation that they would treat our pet well. We did not want him to be hurt.The expectation of treating him well, and also being able to deliver a perfect haircut without shaving him was a misalignment that we were not aware of going in.When we picked him up, we were upset to see that his chin was uneven. The groomer fixed that and then when we got home, we realized that his head was a bit of a mess too. We went back to ask that it be fixed.We were very mad because, from our understanding, things like just missing spots are clear signs of shoddy work, and a lack of caring. We did not understand how a groomer could so obviously miss stuff.We came in upset and things just escalated. We were yelling, and the groomer was yelling, and it was an all around bad situation. We were accused of not caring for our animal, because of how his fur is. We may not have been caring for him correctly, but we've really really been trying to. We likewise accused the groomer of not caring about the work, because of the quality of the haircut.---------That's all background. I stayed and spoke with the groomer for nearly an hour.---------It is clear that:* This groomer will not do anything to hurt or scare the animals.* If an animal is difficult, the haircut will be worse.* More regular haircuts as well as training at home will make the future haircuts better.And also clear that:* Despite knowing that 1st time haircuts are a problem, and that puppies are a problem, the expectation that we would know that initial haircuts are a problem were unfair.* Despite knowing that some owners don't care at all or don't try, it's unfair to imply that lack of perfect execution means that we don't care for our pet.---------Overall it was a rough first experience, but from the lengthy conversation with the groomer, I am confident that they care and want to do right by the animals.We will be going back (assuming they'll have us).I also think that the lack of communications or expectation setting from them is a problem. We let them know that we were first time owners, and it was the puppy's first haircut. Later saying "we're like all the other problem owners" should tip them off that they need to improve up front expectation setting.We are happy that our puppy is more comfortable. We are disappointed with his appearance, but glad to know that he was treated well there.I think that organizationally, the main improvement here is clear expectation setting. Had we understood the situation going in, we would have had a very different reaction.I feel like an initial owner screener (like an in-patient screener at a clinic) would allow them to flag people without the understanding of what is going on instead of delivering a haircut that is seriously mismatched with expectations.

Jack Crowley

2019-05

We use Furtastik for their dog daycare service. Their rates are reasonable their service and staff are fantastik. We can tell our dog loves going there because of how excited he is when we drop him off every day. Highly recommended.

Nicole Ensing

2019-05

Mixed feelings about this place. While most of the staff is friendly, I don't like the small rooms they keep the dogs in for daycare. There is no where for the pups to do their business other than the concrete floor. I'm curious to know how long my dog tromps through potty and poo before I pick him up. It feels like a (slightly upgraded) version of a shelter

Guillermo Leyva

2021-05

Had a great experience here. They did a great job with showering and nail trimming my pitbull. He Came out smelling clean and looking fresh. Will definitely be come back.

Titus Hughes

2019-05

Gave my 1 year old golden her first haircut and she never looked better. Coat was glossy and neat my dog was the happiest I have ever seen. Great customer service

Dave Krass

2020-05

The team at Furtastik is very nice and very accommodating for my dog and my schedule. They've proven to be very trustworthy with my fluffy friend for both boarding and grooming.

Renée Glanzman

2017-05

My puppy loves Furtastik daycare! The hours are a lifesaver since my husband and I both work long hours. It is awesome having reassurance that he is happy and healthy all day long.

G

2021-05

Very friendly staff. They provide so many services and takes great care of your dogs. They are very attentive and sets my mind at ease. Highly recommended!

Blake Eric

2022-05

This my secret favorite groomer in Chicago. Very reasonable pricing and consistent cut for my doodle. People are super nice and you'll feel very comfortable.

Amelia Vallenilla

2022-05

I attempted to leave my dog for boarding but decided not to. They lock the dogs up at 3pm and no one checks in on them until the next morning. Their customer service is extremely rude if you ask any questions about their protocols. I would never leave my dog here

Trevor Woodland

2022-05

Truly incredible place. My dog is very nervous and they do such an amazing job caring for her. Feel very confident when she is there with them.

Misty Cunningham

2023-05

Friendly staff and beautifully groomed fur babies! They are quite busy though, need to book far in advance!

Luis Cardona

2018-05

Friendliest doggy daycare around. Amazing hours and flexibles packages. And most importantly, my dog comes home absolutely exhausted.

Wally Fryzel

2016-05

Great service, very friendly, and the job they did grooming my dog was awesome. Would recommend to anyone!

Laura Kaslow

2017-05

They accommodated me for a last minute grooming and were incredibly friendly.

Julie E Roberts

2023-05

Street parking only, difficult to find legal parking spaces.

James Campbell

2020-05

They groom my dog perfectly everytime (taking all suggestions seriously, and delivering)

Kay Cee

2022-05

Great service in my 11 month old golden doodle!