3.7 (79)
1633 W Monterey Ave, Chicago, IL 60643
(708) 312-0341
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Edward Swanson
2022-05
Horrible place to shop and work. Do not get anything edible here they have bugs and maggots crawling on and in the merchandise and I have proof. The manager is unprofessional to her workers which is why they are so understaffed.
E
2023-06
It's all well stocked and decent service. My only problem is it's claustrophobic. I had a very hard time getting around the store with a walker.
AR&J SQUAD
2023-05
Another disgrace! After purchasing Christmas lights that don’t work I was told by the manager Shaffon that I won’t be able to get a refund when your return policy says different. I will be taking this matter up with the BBB along with my attorney as the security guard came standing threatfully behind me. The Manager made up the policy as I’m reading the policy off your website. DO NOT SHOP AT FAMILY DOLLAR
Robert Davis
2021-05
I love the place. Everything is not a dollar even, but you get what you pay for. I appreciate they still have a measure of quality. Even for a dollar store. I shop there all the time for all my needs. Except for meat, and vegetables, etc. You know what I mean. Chanced the quality of life around here for people without cars.
Michelle Adams
2020-05
Regular neighborhood Family Dollar. Lots of parking. One block east of the police station which helps me feel extra safe. They always have the items I need for the laundry. The only reason that I have 4 stars is that the customer service doesn't make me want to choose their location over another like my old location. I actually looked forward to going to my old location knowing that my experience would be consistently welcoming.
nikki mapp
2019-05
Its clean and neat. Just dont like the store policy of checking your bag.i will go back for last minute items for emergency.i dont drive so i have a cart and im not always going to check it. Therefore. I will have to elsewhere for big main items.
Robert Herman
2023-08
Just recently visited this establishment to purchase some household goods an I noticed a price increases on the pet food item's😮....wow.. Lately a lot of businesses have unnecessarily raising their price's as if it's going too help stay in business😕 overall ok store.
Sonnette Griffith
2019-05
Store is nice but im sitting out side since 7:54am and now its 8:11am and the doors are still not opened! It's frustrating when your running late and you can't grab a few items.
Kelly Gillette
2020-05
The location is horrible. The manager is slow AF. I will never shop at this location ever again. It's in a dangerous area. They follow customers when the location is in a bad area. Avoid these trashy store. Overpriced junk, badly stocked.
Taheshia Covington
2023-05
No way I'm going to spend money with rude employees no thanks if you're cute and have long hair OMG rudeness while walking in once Again no thanks please do better
B. LaNae
2019-05
The cashier short me my change ....If my total was 1.02 and i didn't have the 2 cents it would've been an "oh well" right??? But it's ok to short me?! As petty as it is I would've been ok with " I'm sorry ma'am but I'm 2 cents short do you mind?" Vs "all I got is nickles " and send me on my way smh...
Sylvia Harris
2022-05
I always enjoy shopping at this location. It’s always kept clean and stocked. Awesome upgrade for the neighborhood!
Jermard Cadet
2021-05
I live within 5 minutes of this family dollar. It literally pains me to say this is by far the worst family dollar location you can come to. Why? They always open late regardless of the time, their cash register is always down and it’s always a mess. Here’s my proof!
M “Queen of silence.”
2020-05
This location don't deserve any stars. This store everytime i come here, this location never opens on time. It's an hour past opening and they are still closed. This is a fairly new location and it is horrible.
Justin Marshall
2023-05
Good store right off the E-Way. Busy traffic but in and out shopping
R Heard
2023-05
this has to be one of the nastiest Family Dollar in Chicago. During the summer this place's exterior is filthy!
Jacqulyn Gonzalez
2019-05
The employees were very, very nice. And, for the most part, the store was pretty clean!
Beautiful (Homeschooling Mother)
2023-05
Woman manager is very nasty and disrespectful. They make employees sale tickets for bonus
Maureen Jones
2023-05
Great place to find inexpensive decorative pieces.
Lakesha Childs
2023-05
Nasty worker there. Very disappointing how the worker treat people
xengaphobe xevensex
2023-05
Just got hired looking forward to new goals set
Judy Martin
2023-08
Clean has variety of thing you need
Latwain Buchanan
2022-05
I tried to return some batteries & the lady in there said I can ONLY EXCHANGE THEM
Carligray
2021-05
Nice deals...thebstore has almost everything you need.
franshawn davis
2021-05
That location always have what you're looking for and everyone is very helpful
Infinite Ma'at Bey
2020-05
They have the worst customer services they NEVER ANSWER THEIR PHONE FOR CUSTOMERS QUESTIONS! !!!! AND WHEN YOU CALL CORPORATE YOU CAN NEVER SPEAK TO A PERSON THEY SEND YOU THROUGH automated system!!!!!!!
Cynthia Williams
2019-05
Nice service! Really clean store!
Dr. Harace Minniefield Jr
2021-05
It was outstanding they had everything I needed
Karla Rowe
2022-05
Neat, organized & courteous staff 👍🏼
Karen Agee
2023-05
Very nice buys
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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