3.8 (284)
11040 S Michigan Ave, Chicago, IL 60628
(872) 234-6001
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Monica Neal
2024-04
First time at this store this morning. Left store about 10am. Anywho... No greeting upon entering. Head to get my items. Gentleman rings me up. Doesn't say anything until it comes dwn to my total. Says, ELEVEN 85!! I tap my card. It goes through. He rips off my receipt, hands it towards me, I take it, say thank you, he doesn't respond & just walks away😳😳🤦🏽🤦🏽 No thank you, no have a nice day.. nothing🤦🏽 How do you look at a customer, ring them up & not greet them in any fashion?? Just terrible! Hope management sees this. Please do better with customer service training. Something so simple means a lot, goes a long way & costs nothing! On that note, y'all have a nice day!
Elle Skinner
2020-05
This store is poorly stocked and poorly managed. Items sell out and take weeks to months to be replaced. They don't do cash back most days either. It's a last resort kind of deal and even then, very disappointing.
Tim Baker
2023-08
Great place to get some items but the staff is really not in tune with the stuff that they sell and not helpful at all
Lateef Carrere
2023-05
This location was a Walgreen's, and now it's a Dollar General. The difference is night and day. I don't blame the staff, but I have to wonder if the brand has something to do with it.
Dwight Ward
2023-05
This store located at 1111th and Michigan in Chicago Illinois has alot to be desired! The management staff at this store has a smart mouth and negative attitude! The store is extremely understaffed and they are always out of alot of important products! I give this location 1 star! The zip code here is 60628 in what is known as the Roseland neighborhood!
Aria N. Wint
2021-05
The management here is extremely unprofessional. I won't be returning. LaQuita needs to be demoted for her lack of customer concern and driving away Dollar General's business. She is not good at her job. The store itself was clean and they do a decent job of stocking the place, but don't have any high expectations otherwise.
Ravashing wes
2019-05
High theft. Needs security at all times !!!! Customer service is good but district is very tight on scheduling and making sure the store is well ran on peak days.The store needs too be closed around 7 because the rest of the area is closed at 7(mon/sat) closes at six(6pm) on Sundays. the employees of dollar General to me are sitting ducks for many robbery attempts due too being the only store corner open.The parking lot needs better lighting. The only well lighten area is the front door and dumpster area. Sad !!!! Not the employees fault.. Not the store manager fault.
KAORU JAKAMURA
2020-05
They should already know by now what will sell well. Then they should have enough stocks!! For example, laundry detergent are on sale like this last Saturday, their racks were empty. Like a ghost town or after broke in. Just wiped out. I do not understand this store. Manager should have more control over his/her store. Delivery isnt catcging up or they are not ordering fast enough. They have sale on weekend but they dont have anything to sell.
Annette Ball
2020-05
Nice place but the female manager could work on her people skills. If someone says the store looks nice, give a heartfelt thank you instead of a dry unapologetic thanks.
Andrea Jones
2021-05
The staff is very friendly. The store is clean. They have a pretty good selection if you are looking for a few items and don't want the big store hassle.
MESSIAH FEAZELL
2019-05
Well family Dollar is very convenient being that is right across the street from me a great place to go the personal beautiful.do workers in the staff always greet you perfectly when you come to the door.,Is always someone working in the hours to guide you... It's almost a perfect service.. I'm always in and out... Because there's work to still do at the mosque of Omar,140 no 5 South Michigan Chicago Illinois 606 28..
Tisha Johnson
2019-05
It's a great staff. They always greet you coming in. Very helpful when trying to locate a product. The neighborhood is what it is. It's not their issue. They do a great job serving this community.
Sharice Lewis
2020-05
It’s a good place to shop but it’s just bad that ppl keep taking the shopping cart, so you literally have to wait for the person in the line to finish with it before you can use one bc there usually is no carts left to use...😩😩😩
Kari Williams
2020-05
Nice and clean you can find everything you need I'll come back and shop again and costumer service was great
Mimi Kelly
2019-05
Store is always unorganized total mess. A few of the cashiers need to be retrained on customer service. I only go to this location because its convenient for me. I would not recommend this location!
Raythena Sims
2019-05
Great service. Always a friendly atmosphere. Store looks good and usually fully stocked
Angela Young (Angieb)
2020-05
The store is limited on products and the staff isn't nice. I go there only because that's the closest to me by public transportation. Some of the prices are just ridiculous!
Shari Perkins
2019-05
Ok i aint neva seen such a messy store like u dont wanna look for nothing cuz its every where...they can clean up and put items where they go PLEASE
Joyce Miller
2021-05
Sometimes when I go to the place they don't open up on time! I don't know how many times I've got to the store and there not open they open up late, do you know how much money these people lose because they can't open up on time ! I hate this place but I am on the bus and its its closest to home!
Nandjui Yannick R. koutouan
2019-05
This store has way more items that I had imagine including over the counter drugs. The store is also pretty big compared to Family dollar
Francine Anderson
2021-05
I had no issues from shopping to check out. I was able to find everything that i went in there for.
Julie Jones
2021-05
It was ok,,,they didnt have change for 100.00 but a customer did and I was able to purchase my items👍
Edward Muhammad
2021-05
Its always a pleasure to go here i find everything i need and the employees are friendly
WILLIAM THURMAN
2022-05
AOK BUT THE STORE DIDNOT HAVE NO REGULAR TYLENOL ONLY EXTRASTRENGHT. THATS ONLY PROBLEM I HAVE WITH THE STORE. BUT I PURCHASE THE EXTRA STRENGTH AND ADVIL. I LOVE THEM.
Karl Prude
2021-05
It's an okay location. Today when I went, I was given a garbage bag for my purchases instead of a actual bag for the company lol but other than that. The location is okay.
Eddie Gilmore
2020-05
Bad management, regular employees are good. But manager She has the absolute Worst customer service.
Hollie Horton
2021-05
They're okay if you need they may have. Decent customer service
Nina Mitchell
2021-05
I do not love this place they kicked me out and lied and said that I was stealing out of the store when I know I wasn't they were very rude to me the lady even held my bag you will not give it to me so the workers that's in there right now are so rude that I will never go back into the store again
LaMicShaya Kelly
2019-05
Extremely unorganized and messy there is always boxes, trash, and carts full of merchandise everywhere. They are always out of stock on items.
Chron Cross
2020-05
There were no shopping carts and there were maybe 4 customers including myself. I waited 5 minutes before deciding to shop somewhere else
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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