3.9 (206)
17 Plummer Blvd, Chatham, IL 62629
(618) 474-9720
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lindsay Chaparro
2024-03
Charged incorrectly for an item asked associate to refund my money and give me the correct price for the item. He then proceeded to be rude the entire time entire transaction. When he didn’t return my original receipt, I asked for it back. The associate had the receipt, instead of apologizing or simply handing me the receipt, he slammed the receipt down on the counter, and walked away.
Blaze
2023-06
Store is always dirty aisles are blocked off online orders only get filled out if staff deems it necessary to do it
Jolyn Martin
2020-05
I have shopped at DG in Chatham for almost 8 years now. Tonight was the worst customer service Ive ever experienced at this store.We were in line with our items waiting to check out when one worker came back inside to inform me that she was told to "kick out" everyone at 10pm.We had been waiting in line for several minutes to be checked out. I was shocked that anyone in customer service would turn away a paying customer with a smirk on her face when we had clearly been standing there waiting.Needless to say I handed my items to her and walked out.I sure hope the training process here isnt to kick out paying customers.....A very disappointed customer!!
Mark Schmidt
2023-05
Helpful and courteous employees. Good 2 for prices and discounts. Continued improvements w/in store.
Sarah Shaffer
2021-05
Packed to the rim with brim. Prices are right but space tight. Come around the aisle too swift could cause a serious accident. Some shelves empty from frequent used products ( paper plates & Comet cleanser). Must go for reasonable price items but wear bumpers to avoid collisions.
Sarah Thomas
2020-05
I gave this DG a 3 star because it's better than what it used to be before remodel. However, they did away with clothing. A small selection would be good; however, the remodel gave room for a bigger selection of merchandise.I'm still not a fan of rolltainers being full of freight and on the floor...
JoAnn Williams
2019-05
Dollar General is a very good store.. Now that they have renovated and expanded the isles it's easier to shop. Also I love the addition of the freezer caze with all the frozen foods, and dairy too. Thank you DG.
Mary Rios
2018-05
Don't know if there has been a big change in management , but the Dollar General in Chatham has gone to hell. The store years ago was always so clean and neat looking. The employees were friendly. I was there today but will go elsewhere. Dollar General in Chatham was a mess!!!!
Tabitha B
2020-05
The place was an absolute mess. They most be incredibly understaffed. I used to live to go in there and browse and waste a bit of time and money.Now I'll go only if I dont have time to go anywhere else.
Jeffrey Whitler
2020-05
Staff are friendly and do their best in what sometimes seems to be a challenging atmosphere. Nice having in a small town.
Deb Marsaglia
2018-05
The employees were very helpful but the store needs organization. It was hard to get up and down the aisles because of merchandise in the way.
Annie Meier
2019-05
Always nice staff sometimes too much merchandise and can't get through aisles
Paul Nisevich
2020-05
It's a dollar store so not much to say. Different cashier every week, different store manager every other week, different district manager every month. Clean and in stock.
Harry King II
2021-05
Always stocking shelves so you can find what you want and the staff is always pleasant and helpful
Patricia Patrick
2020-05
I felt like i need to take a flashlight to dollar general if i get their before 8:30, and if its hot out don't go before 11:00 the air will not be on
kamm shaft
2020-05
Was happy to see they remodeled made the store a whole lot more convenient
Victoria Mitchell
2020-05
The workers are friendly. This used to be a nice store, but 8 out of 10 times, the store is a disaster and the bathrooms are disgusting.
Randy Daugherty
2021-05
Great place to buy soda or those forgotten items. Staff are friendly and helpful.
Watchman Momma
2018-05
This store is clean and well organized. The staff are helpful and courteous.
Kristen Simon
2021-05
Never too bad of an experience but the place is always messy and stuff everywhere
Rhonda Mccafferty
2020-05
They always have stock carts in the aisles and the store is always un a chaotic mess.
Karsen Huffines
2023-06
Very rude and not an enjoyable experience
Sarah A
2019-05
Skip the store in Auburn and shop here. Cleaner, better staff, no real wait to check out.
Jennifer G
2020-05
Location in CHATHAM ILLINOIS new staff great customer services mgr Robert very helpful all the time
DeAnn Martin
2018-05
Employees are always outside smoking or hiding in the isles while there is a long line of customers. Terrible Customer service!
Mi B
2018-05
Great prices, milk always priced low, basics, etc. Easy in and out.
bonnie woods
2018-05
Price reasonable workers nice clean and helpful. Norma and Robert hard workers.
Andrea Gustafson
2019-05
Very clean and organized super nice cashier
Kristina Hopper
2018-05
More attention to detail. Maybe dust the food items occasionally. .
Kelley McGinness
2019-05
For the most part, they have a nice staff
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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