Carlyle Animal Hospital

4.5 (210)

1211 Ridge St, Carlyle, IL 62231
(618) 594-4515
facebook.com

Claimed
Veterinarian

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Carrie Toth

2023-11

Thank you to Michelle and her amazing staff and docs for caring for my dogs. After reading some conflicting info about the best time to spay my dachshund, Michelle spent time helping me sort through the pros and cons of waiting past 1 year. I’m so grateful for her attention to current practice and best advice for our breeds!

Kimberly Jane

2024-03

If I could give 0 stars, I would. Used to be a customer here but changed when It hit me how high there prices are. They don't care about you animal and you don't even get to speak to the vet personally. If I had to choose a vet I would want one with a loving, caring additude to my pet rather than caring so much about the way your paying them at the end of the day. If you want a happy healthy pet, I would recommend somewhere else.

Ingrid Manhart

2023-11

Dr. Scott is very caring and smart. She communicates well and allows me to make a decision based on what I am able to afford to pursue, and it is clear that she makes recommendations that are in the best interest of the patient. Her honesty is refreshing. I wouldn't trust anyone else with my dogs.

Kathy Mitrano

2024-02

We have been clients of Carlyle Animal Hospital for many years. They treat us very respectull and understand our needs and the needs of our fur children. We moved out of carlyle and we still kept our animals with Carlyle vet! It is worth our drive of 23-25 mile to get the care that is needed!Our girl Molly was at the end of her time on earth. When we took her in, we were with her in her final moments. I was able to sit on the floor with the Dr. and lay her in my lap as she started her journey to Rainbow Bridge...When we picked up her remains from being cremated, they also gave an imprint of her nose and and pawprint .. I was touched!!! If you choose this as your vet, you will be very satisfied. We are treated as family!!

Lily Cobo

2024-03

Great experiences every time! They have showed loving attitudes toward all my cats and have great attitudes. Definitely recommend.

Victoria Heimann

2024-03

Very caring and good with your pet. They explain everything with you and doesn't leave you hanging wondering what you can and can't do after surgery

A. Anonymous

2024-03

They do not care about you or your animals! Just the almighty dollar! Tell you one thing, come back they deny saying it. And lecture you like a child when you won’t spend thousands on their treatments. Treatments and tests that cost a fortune and quote “wont fix it but may make it a little better”. Then threaten to not give medication at all if you don’t come back every 3 months. What a joke!!

Sugar n Spice

2023-11

So I'm going to go ahead and say something about this owner or so called vet that needs her license took and never be around animals again, she is condescending,smart mouth and as most reviews say ,they only care about how much money they can get off of pet parents,after looking through the reviews I can see I'm not the only one who thinks this,and to see how they have responded to people leaving reviews,I mean very defensive and hateful to people!!!!!!!I have seen Facebook post warning people to stay away and sharing stories of how awful they were treated,I agree they need to be exposed on every platform!!!!!

John Smith

2023-10

My a French Bulldog had an allergic reaction and her face was swelling, so it was an emergency and I called this place, (Keep in mind I’m not a client a regular) and they were more than happy to get her in and treated with an hour notice! Definitely will be my primary vet from now on! 10/10 recommended!

Lydia Daywitt

2023-10

I had a very disturbing experience at this animal hospital. My little dog Moochie hadn't been able to eat for 5 days, and I had to carry her out to go to the bathroom. Her normal vet was out sick and we had to take her to Carlyle. You guys did blood work and x-rays and determined it was an emergency surgery to remove three stones. During pre-anesthesia Moochie died but you were able to revive her. I received a phone call explaining all of this and the doctor told me that I would have to take Moochie to a Cardiologist before he would operate again. He also told me that she had Cushing's disease and in enlarged heart. The bill would be $2500 for the procedure. They sent her home with a dose of antibiotics and a $500 bill. I asked the doctor about her not eating for 5 days, he said he was not concerned and that We needed to get rid of the infection. I called my regular vet and they told me to come down that they had something I could give her full of vitamins and nutrients and also a couple cans of dog food that I could dilute and feed her that way via a syringe. She started showing some improvement as she had a real bad UTI infection with blood in her urine. As she got her strength back, we made an appointment with her regular vet and were given more antibiotics. Her vet did the surgery and removed 10 bladder stones! We were told she did not have Cushing's disease and that she did fantastic during the surgery. She is back to her normal self!! The whole bill for her surgery cost me $300 including her medication surgery and a three-night stay at the vet hospital. I would never recommend Carlyle animal hospital to anyone that loves their pets!UPDATESoon after I posted my review, the owner of the animal hospital, I believe her name was Michelle called me and gave me an earfull. Very unprofessional and at the end of the conversation she told me if I did not remove my post I would never be able to bring my animals into that hospital for treatment!

Lisa Wait

2022-05

My dog, Daisy, has always fought me when trying to give her monthly flea/tic/heart worm meds. I usually have to sneak it into some other food. This past visit Dr. Scott changed her prescription to SimpiricaTrio. Daisy was curious and hesitant about it at first, but then she just chewed it up like it was a treat! Sometimes the little things just make life sweeter. Carlyle Animal Hospital continues to improve and change. They are the best!!! And Daisy agrees🐶

Lisa Jones

2021-05

Saved my German Shepards Cruisers life. Was able to get an appointment same day and they kept him overnight. Dr called the next am to report his condition. From the first call to when I picked up Cruiser everyone was kind and compassionate and understood how much our family Loved Cruiser and if he didn't make it how much we miss him terribly .Thank you to all the staff everyone of you for being so kind and saving our Cruiser.

Chase Alcorn

2023-05

I do not usually make reviews, and this might be one of my firsts.I encourage ANYONE with a pet to visit this team. I have been treated with nothing but care and respect by the entire staff.Recently, the gentleman who used to own the hospital was filling in. He still made it his duty to come out and explain things like he still owned the place! A retired person doesn’t have to do that ;)You can really tell that everyone involved really cares, and that’s why you should go check them out!

Kim Eblin

2023-11

Such a great place! Everyone is so friendly and I am so thankful for all they have done for my dog, Coco

Mlkmnswf4!!!

2023-05

This is a very caring veterinary hospital. All of the staff is so friendly and helpful. Dr Scott is a wonderful vet; always explains everything in detail, very intelligent and cares for our pet's, as if they were her own. We've taken our pet's here for year's and always will. I know all of my babies are well taken care of. The Pillow's...

Janell Embry

2023-12

Dr. Michelle goes above and beyond for her patients and her staff. She is a wonderful vet, compassionate person and an amazing human being.

Jody Carpenter

2023-05

These folks are fantastic. Loving, caring and compassionate. They werethere for me when my 16 yr old fur baby got very ill and during covid helped me send him on his way. 😢 Also very helpful with any advise and care of my new puppy. Easy to get an appointment too.

Caleb

2023-07

My dog was having issues with her hip, thinking it might be hip dysplasia due to her age and size. Dropped her off at 8AM, as she was expected to be seen between other appointments. Called at 11AM for an update, she hadn't been seen yet. Waited until 1PM, she still wasn't seen and we decided that we'd take her elsewhere at that point.I'm not sure of the conditions she was kept in, but I'm going to assume they kept her in a kennel without water. As she proceeded to drink a large bowl of water when we arrived home.Not too sure if it was just don't-care Fridays but I'd prefer if these goobers made an actual appointment time rather than saying "Drop off, then we'll see when we can"; because that resulted in my dog with potential hip-issues sitting in a kennel for at least 5 hours without water.EDIT: The goober owner replied with an absolute asinine answer. We would have gladly had her fast had we known of the sedimentary requirements; as we were not informed prior. There was literally no communication as to what was going on, as we were only told "she hasn't been seen yet" when calling. Don't necessarily appreciate the condescending attitude, especially when our dog had been in pain that made it difficult for her to lay down at home.As far as the stupidy of Google not allowing reviews from those who didn't patronize a business; if a restaurant doesn't serve any food in a timely manner but you still attempted to patronize the business, then you'd still be allowed to post a review stating your experience. I can see why there was a lack of transparency if this dingdong is running the place.I genuinely just wanted transparency and a real timeframe rather than my dog spending half the day in a kennel. But the owner managed to reply without taking responsibility for the lack of information. I do treat my vet techs well, but when I don't get any information regarding the situation--especially regarding my beloved dog--then yeah I'm gonna get snippy snappy.I'll let anyone reading this know I take full accountability for irresponsible actions of taking my dog here.

Brittany Reynolds

2023-05

Just want to say thank you again for getting our dog in when no one else would including our own vet when we had an emergency. They were so nice and very helpful. Would highly recommend them to anyone. We are even considering transferring to them!

Shannon Simon

2023-05

Thank you! Thousands of times over for the respect you showed my oldest friend Foxy Blu. If you need a peace respectful way to lay your family animal to rest. This place will walk you right through everything and show compassion to you and your family friend. Again thank you to the Staff you guys are experienced and wonderful compassionate people.

Kandy Kouture Atelier

2023-11

If you are going to be a vet then you should care about the animals,this place obviously doesn't, a small dog was brought to this place in need of treatment iv fluid and they turned momma away because she didn't have full payment 😭 if you can turn an animal away over money that could die then you don't need to be a vet and I will expose this place on every platform,you should be ashamed because the pup passed away.

Anastasia Purkey

2023-07

The staff here is very welcoming and willing to work with their patients if you are looking for an affordable and good doctors I would suggest this clinic. I am forever grateful to the veterinarians at Carlyle animal clinic for taking care of my beautiful cat eclipse.

Debra Dvorscak

2022-05

Best veterinarians and staff around. Consummate professionals that provide excellent routine and emergency medical care for your furry family members.

Perri Wesselmann

2023-05

The staff and Veterinarian were awesome, as always. I had an emergency and they were able to get my pet in.Still not a fan of having to wait in the car and not go in with my pet but, I understand.AWESOME TREATMENT, STAFF AND DR. SCOTT.! THANK YOU! 😊

Darlene Lohman

2023-09

Friendly and knowledgeable staff. They took great care of my dog.

John Hunt

2022-05

Been going there for years and for the most part have been satisfied but this curbside service is ridiculous. It stresses the animals out more, you don't get the info from the Dr. as well and they take FOREVER for the most minor appointment. Do they not know that the country is open, that most places don't require masks and that it is ok to come out of your bubble. Had to switch to another vet because of this curbside service nonsense. I won't stress my animals for no GOOD reason Some pets get very stressed being taken from their owners by a stranger.

Vickie Marie

2023-05

They have cared for our furbabies for the last 3 years!! They are the most compassionate, understanding, and caring group of folks ever! Wouldn't trust our furbabies with anyone else!! Thank you for all that you do!

Wil Donaldson

2018-05

Dr Scott is the best! She thoroughly checks out each of our pets and takes her time explaining what is wrong and the best treatment options. The assistants are also friendly and caring towards the pets. Overall, Carlyle Animal Hospital is a great place to take your fur babies!

Sully Sullivan

2014-05

I have found them all to be caring and giving. This is what we look for in anyone who is going to tend to our best friends....I also like the fact that Carlyle Animal Hospital cares about your dogs from the inside to the outside and that means their behavior. They are concerned when your dog has a behavioral problem and I thank them very much for trusting in my opinion and my expertise to help anyone who might need some help in that department. I just love it when a dog and his owner/ handler work together as a team even if they are just out for a good healthy walk. Thank you all very much for taking such good care of my clients dogs..... big hugs all the way around and that includes the humans too...... have a wonderful day..... Sully's school of dog training.......

RUWickedToo ?

2018-05

Great vet clinic! We were traveling through the area and needed a vet to remove some stiches from our dog. We called and they took us right in and we were out in 15 minutes. Staff was very friendly and attentive. The Vet was great. Highly recommend. Thank you very much. :)

Opening Hours

Monday 8 AM-5:30 PM
Tuesday 8 AM-5:30 PM
Wednesday 8 AM-5:30 PM
Thursday 8 AM-5:30 PM
Friday 8 AM-5:30 PM
Saturday Closed
Sunday Closed

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