4.3 (38)
502 E Washington St, Carlock, IL 61725
(309) 376-2106
lnlautosales.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andy Hall
2024-03
Had an amazing experience! The team at L & L took care of all of my questions and concerns. If you're looking for a trustworthy dealership, this is the one for you!
Henry Hodges JR
2023-12
Well well well went here to get the blue impala. Drove 2 hours to get here, pulled up and everyone went inside. Walked around the lot for about 7 minutes. No one came out. Finally I go inside to get a salesperson and ask about the vehicle. As we are here looking at the vehicle. This older white couple pulled in. And I kid you not, before they could shut the doors on their vehicle. Someone was beside them. Had cash in hand and left with no car due to service and the fact they wanna max out DOC FEES
XMetalheadX97
2024-01
I purchased my first car with them I was extremely nervous but they helped me with all of the paper work and even put my license plates on for me. They were extremely friendly and seeing the shop dogs was a bonus!
Ryan Johnson
2023-05
Recently bought a used oldsmobile bravada and traveled over 2 hours to pick it up. The bright light bulbs were burned out, a tail light was burned out, and one of the fog lights is burned out. The car had about 10 plug in air fresheners in the vents, I now know why they were there, the car smells horrible like dog urine. I lifted the hood, the entire engine area is filthy, none of the tires match and I had to replace both key fob batteries as they were dead. Pretty disappointed.
Mark Meinders
2024-01
Horrible customer service. Tried looking at a vehicle and were very rude
Pam King
2023-08
Recently got a Cadillac SRX4 from here.Had a hiccup but it was made right.Josh,James,Diane and Allan are all top notch people who go out of their way to make sure everything is right and that you're happy with your purchase!!!Never considered going anywhere else but here;they came HIGHLY recommended!!!They did not disappoint!!!Wish I could leave 100 stars!!
Shawnna McGarvey
2021-05
In search of a new car for my Nana, I came across a WONDERFUL deal at L&L. It was a bit of a drive for us, but was so worth it! In addition to the amazing car we purchased, we were also very fortunate to be at the acquaintance of a lovely family-ran dealership. The young man who assisted us was down-to-earth and friendly (not pushy at all) and the establishment was warm and welcoming. My favorite part of our experience was that I got to snuggle with the family dog, Artisan (Artie) Mae while my Nana settled the paperwork. Hands down the best experience I’ve EVER had while car shopping! I highly recommend L&L Carlock!
Elsie Harris
2023-05
Had tire cords broke pulling 30 ft toy hauler an these fine people had it replaced mounted an balance in 30 minutes! Great service an good price!!! Cant thank them enough!!
Randy Strand
2021-05
Highly recommend doing business with! Transaction was smooth, communication was amazing, and customer service was top notch! My new vehicle from L & L is very nice and the dealership did a good in detailing it before I received it.
Jonathan Heinold
2018-05
I have purchased 10 vehicles here over the years, always at a fair price, and under market value. These are QUALITY vehicles as well, NO LEMONS HERE!!! Dianne and Allen are the only folks I would even consider dealing with when in the market for a new vehicle. This is a full service shop as well. They are the only place around I would trust to work on my vehicles. Whether its mechanical or body work the prices are fair and the quality is top-notch!!
Sharon Williams
2019-05
We purchased our Acadia almost a year ago. Very nice people however the car has been nothing but headaches and problems since we purchased. We should have known when we had to take the car back immediately after purchase to fix the tires and all the headlights. I know it is a used car and I'm unsure of the inspection process but this one failed and unfortunately we, that have no car knowledge, rely on trusted salespeople to give us what the car is worth with not daily problems. I guess our error to do such a thing. Definitely feel "ripped off". We will not go back here for any other purchases and will stick to major dealerships. For now...on to another fix :(
Joel B
2019-05
Vehicle was exactly as described and pictured. I worked with John through email and phone before making the 3 hour drive to see the car. I brought my wife and kids, test drove the Challenger, and completed all paperwork in an organized and timely manner. It was a pleasure doing business with this company. I was grinning the entire 3 hour drive home. Thanks!
Victor Riggen
2019-05
Purchased a beautiful Mercedes E350 AMG Sport and I love it. I forgot to remove CD’s from my trade-in and they went out of their way to return them to me!! Very nice people and I will definitely call them the next time I’m in the market for a different car.
K B
2023-05
I've bought many vehicles here over the years. Never disappointed. My search always starts here.
Mark Mills
2020-05
Very good customer service will keep buying all vehicles and tires from Alan other businesses need to learn from this man on how to treat customers
aaron greenwell
2021-05
Family owned and operated. Car buying experience was great! Thanks again for the great service!
Ross Clymer
2023-05
Friendly staff and gave me a great deal on my car!
Dennis Hale
2018-05
Excellent service and friendly people. I have dealt with this business for years and have always enjoyed the experience.
Carolyn Lamborn
2018-05
Very personable and customer oriented... above and beyond service
cory trevor
2020-05
They were helpful and friendly. Would return.
Ralph Smith
2020-05
Like a trip back home. Allen and Dianna are like old friends !
Dan Kinzinger
2017-05
Hands down, the best place to purchase, or have a vehicle serviced.
Samuel Brown
2020-05
Brandy Leyva. Excellent service and delivery!
alexis Lamborn
2017-05
Wonderful people to be dealing with and always helpful!!
Tory Williams
2018-05
best customer service around
John Campbell
2022-05
Nice to workbwith
Jari King
2020-05
Great people!
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 9 AM-3 PM |
| Sunday | Closed |
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