Carpet Direct & Flooring, LLC

Nereida Ortiz

2024-04

It was such a pleasure to collaborate with carpet direct on our carpet replacement project!! Curtis, Alison and Dan were so professional and knowledgeable. How refreshing to receive such great customer service from these three Carpet Direct representatives. We will definitely be recommending your business to all of our friends and family! Thank you very much for all of your efforts in providing us with everything we needed to get our project done :) We look forward to working with you in the future!!!

Aline Hardman

2023-12

We are so pleased with our flooring and especially our installer, Wylie. He did an amazing job with the floor prep and installation. He was precise and very professional. All the edges and corners are just perfect. He was a joy to work with. Our Salesman was knowledgeable and patient with me as I contemplated different options and answered my questions. Thank you for our beautiful new floor.

Shayna Hawker

2023-12

This is our 3rd time working with Carpet Direct. We had a flood and had to replace our flooring. I knew there was only one place I wanted to work with. We waited for Wiley to be able to install it as we have worked with him before and had such a positive experience. Between he and Alison they got us fixed up the way it was before! I will recommend Carpet Direct to anyone who asks me! We have had both LVP and carpet installed by them and have been happy. You can’t go wrong

Bruce Gunther

2024-02

Carpet Direct has been a pleasure to work with. We have dealt with the owners and their sons every time we’ve been in the storefront or made a phone call. They take pride in their business. I would recommend anyone to Carpet Direct. Their installer Wylie is a stud and knows his stuff. He is easy to talk to and he has good people skills, he is not afraid to tell you his professional opinion. All around Carpet Direct has been awesome to work with.

Jodi Johnson

2023-11

We had the best experience with Carpet Direct! From start to finish, great communication, friendly employees, knowledgeable installers. From cutting the vinyl planks to fit perfectly around our rock fireplace to wrapping carpet around each floating stair, our floors turned out beautifully.

Erryn Adams

2023-12

We loved working with Spencer, Tanner and Masen. Our experience was professional and we love how everything turned out! Spencer helped us pick out our flooring over a period of months and was so patient with us. Masen installed our carpet quickly and the finished product is flawless. Tanner installed our LVP stairs and we are confident they will withstand our kids for years to come! We’d recommend working with them!

Eric D Baird

2024-05

I never knew I’d love new carpet this much! It’s one of my favorite things now. CarpetDirect was easy to work with, straightforward, and did a great job and kept me informed. All I did was clear out the space for the installers to do their thing, and in a couple days their work was done. Pricing seemed reasonable too. Thanks so much for helping me love my floors!!

Timothy Ales

2023-10

Initially I tried to have my carpet needs met at Lowe’s where I am a member. These guys not only beat the price, but the installed earlier than I could ever imagined. My sales guy Josh was extremely friendly, and nice, but also very concerned about our time frame and needs. I would recommend the gang at Carpet Direct to any home owner, for sure the best bang for the buckThe Ales family

Caitlin Hale

2023-09

Had the BEST experience with carpet direct! Not only were they able to get us on schedule quickly they also called 3 days sooner and said he we can fit you in and we were thrilled! Their customer service was exceptional! 100% would go to them for any carpet or flooring I may ever need in the future! Here is a few photos of the work!

Allan French

2024-04

From the first time we walked into the store the level of professional friendly service was amazing!!! From that moment on… we were treated like friends and family, as we went through the process! With Josh’s recommendations, we were able to make the best choices of flooring throughout our home!!! From purchase through installation we are 100% satisfied!!! Josh, at Carpet Direct really met our needs!!! Five Stars!!!!!

Brenda Foster

2023-06

Loved how both our LVP flooring and carpet turned out.What a great company to work with. Curtis helped us from start to finish and we were very pleased with his customer service, very easy to communicate with and answered all our questions. He is very knowledgeable with all their products and was very helpful.Our flooring was scheduled and installed in a very timely manner.Installers are very good at what they do, and we couldn’t be happier.It was easy to give them 5 stars… no questions asked 😁

Macey Robison

2023-06

We loved working with Carpet Direct! We had them install our carpet and flooring and it all turned out amazing! Curtis helped us find the colors, textures, and style of flooring and carpet that we wanted. Trevor installed the flooring for us and was very quick and efficient! We didn’t catch the names of the guys who installed the carpet, but when we stopped by to check it out they were very friendly and did a great job!We had to move around our install day a few times and Curtis was always on top of adjusting the date to our needs.Great experience all around!

Tim Kent

2023-05

Great people to work with, Curtis was so awesome, I asked if it would be possible to get carpet installed and done before my wife came back from NY and he made it happen. Don't waist time with other carpet places. This place is definitely the best, not to mention that their price was almost $1000 less than the place I was going through (I saw some bogus charges with the place I was going through so I went looking for a better option and this was definitely the better option) I will definitely be back and I already have recommended them to several people. The installer (Bud) was amazing, very polite and was very understanding of my large breed dogs 😆... he kept me updated, very honest, I had to be at work for some of the time during the installation and he handled it very professionally. Very pleased thanks 😊

wolfgang schuster

2023-11

They did an awesome job. Michele in sales was a joy to work with. The installer (Mason) was polite, clean and provided the perfect install. Carpet Direct is highly recommended.

Morgan French

2023-08

We had our carpet installed in our whole house a couple years ago in February 2021. It was beautiful carpet, however after about a year and a half we noticed some waves/rippling in areas. We called and on 2 different occasions they came out and stretched all the areas we showed them. A few months later we noticed it again. They had us bring a piece in so they could send it in to the company. Turns out there was a defect in the backing. They took care of everything and replaced ALL the carpet in the house free of charge! Allison was amazing to work with and extremely helpful. She always stayed in contact with us and followed up on the days they came. I absolutely love the carpet and their service and recommend them to everyone!

Jennie Miller

2024-04

Carpet Direct was great to work with. They helped me find exactly what I wanted within my price range. They also worked around our needs for installation. The installers did a great job and it is beautiful!

Julie Montufar

2023-05

What a great company! From the moment we scheduled a quote to booking our install (on short notice) to get it done before our vacation! Wade has been awesome from every step. Dan and James did our install; they were on time, professional and just so nice. We can’t wait to get our 3rd floor carpet replaced and new wood flooring throughout the 2nd floor. Thank you again! We couldn’t be happier.

Cristine Garza

2023-11

Michelle was very helpful throughout the entire process! She made purchasing carpet simple! We love the way our new carpet turned out! Thanks Houston as well for the great job on the installation. Overall we are very pleased with the way our carpet turned out! Also, these guys got us right on the books for the install! I highly recommend Carpet Direct!

Karie Nelson

2023-05

Curtis was so amazing to work around my busy work schedule in all aspects of the process. He helped me find products that fit my budget, find products that met my expectations of quality, guided me on self installation of the LVP, and provided a talented team for the installation of the carpet. He had my best interests in mind, was patient and available.

Neal Stelting

2023-12

We had a great experience with Carpet Direct. They tore out and replaced all the carpet in our home. The prices were good, service was quick, and their installer David and his son were great. Very trustworthy to have in our home. A+ job overall.

Shon DeCamp

2023-12

They met all our expectations and everyone we worked with knew what they were doing and treated us well. They had a fantastic selection of all different qualities and types. Their pricing was reasonable and installation was problem free and quick. We are very happy with our new carpet.

Emily Nelson

2024-02

We had reached an impasse and couldn’t make any decisions regarding flooring but went to the showroom to see our options. We were so lucky to end up with Michelle. She fielded our questions (which were many) and after talking with her we were very happy with where we landed. After we made a decision, they came out to measure (which was free) the following day and then scheduled us for an install so quickly! We are so pleased with our decision and the quality of their product and work! Would recommend them to anyone!

Mathew Fackrell

2024-01

We are so happy that we chose Carpet Direct & Flooring! Everything is perfect. We did a whole house remodel and looked for an estimate from multiple companies. Right away we saw a difference with Carpet Direct! Our amazing Sales rep, Michelle was always quick to respond and very helpful. We made a lot of decisions and changed our minds a few times, she was always helpful, informative, and patient with us. Without Michelle, I don't think we would have been able to get this done! She has a great eye for color and helped us select the best quality flooring for our budget. She even communicated for us with our installer in advance of installation when we had questions about prepping our home for flooring. That helped so much!And then there was the installation, so perfect! We are celebrating every perfect detail. My husband and I are so picky about these things!! Our installer, Dan is very experienced and treated our home as if it were his own. He contacted me when there were concerns about what we would want when our custom home had unique challenges. I am so grateful he was our installer, everything is perfect. I wouldn't change anything. I highly recommend Carpet Direct & Flooring! I just wish we would have done this sooner.

Mason Bingham

2023-12

Our experience with Carpet Direct was awesome! Curtis was very helpful and great to work with. They have a great selection and are more than happy to help you find exactly what you need. Will definitely continue to use these guys for all of my flooring needs.

Kaye Romney

2023-08

We recently bought some beautiful carpet from Carpet Direct & Flooring, thanks to Spencer Hathaway for his congenial personality. The professional carpet layers happened to be good friends of ours, Daniel and James Harris. They did a fabulous job carefully installing the carpet. We appreciated the hometown feel of Carpet Direct and the personable friendly family service.

Jan Betts

2023-12

We couldn’t be more pleased with our experience from Carpet Direct. From our first visit to the store to when we said goodbye on the last day to our carpet installer, Bud.We replaced five rooms of carpeting in a house we’ve lived in for 35 years. It was a huge project but Carpet Direct made it as easy as it could possibly be. We highly recommend them!

Shayna Larsen

2023-05

I had such a positive experience with Carpet Direct in Rexburg. Alison was wonderful to work with and helped us select the proper flooring for our home and needs. They set up an install date and stuck to it! They even showed up early for part of the job. They were great to answer my many questions and concerns throughout the process. Their installer Whiley did such a good job, he was very particular and the flooring looks perfect. He even removed our baseboards and put them back on. I love our new flooring and even though it was a chaotic process, Alison and her crew made sure it ran as smoothly as possible!

Traci Phippen

2024-01

We had some new carpet laid in our living room about a year and half ago and it was starting to raise in an area and bubble up. We decided to reach out to Carpet Direct instead of the same company that originally laid it for us. Carter and Bud from Carpet Direct made it look as good as new. We expected it to look good, but what was more impressive was the communication and how quickly they took care of us. Thanks Carter and Bud for your expertise and taking care of us so promptly. We will use you again in the future.

Segtejmlf

2023-12

Extremely good experience. Josh was helpful, courteous, and understood the urgency of our situation. I will only be buying flooring from this company on future home remodeling projects.

Chanelle Falkingham

2023-12

Michelle was so great to work with. She gave us a great variety of carpets to choose from and they were willing to work around our schedule. We got an estimate on carpet from three different places and they were the best for what we wanted. I would recommend them to family.