The Home Depot

Joe Austin Painting

2024-04

The Home Depot serves tradesmen with their Pro Rewards Program. Save on all the essentials! I pass those savings on to my homeowners whether I’m providing interior or exterior paint services or even redecorating for Mrs Austin!

Jennifer Carpenter

2024-02

Overall I find this store to be very clean and organized and I can generally find what I’m looking for there. However, I’ve found their customer service can go either way, with some employees being super helpful and others being disingenuous. One employee attempted to ingratiate himself by helping me out with my purchase. It’s extremely off-putting when someone offers you a kindness to lend you a hand only to turn around and very specifically TELL YOU how you can go on the receipt and fill out an online survey with their name, etc. VERY PUSHY, VERY SMUG, and EXTREMELY SELF-SERVING. They are clearly only offering “Good Customer Service” only to ADVANCE THEMSELVES. If this is what HD considers good customer service, no thanks. I would PREFER & HIGHLY RECOMMEND the Milwaukee store! ✅

Dave Shaw

2019-05

This has got to be the worst Home Depot that I've been to. Which makes it with all the other Home depot a bad place to shop. Uneducated employees on the products, Never can find products, products over priced, and the worst is low inventory . This store just happens to be the worst. Went to get 4 items and everytime there was stock in the isles to the point I couldn't get to what I wanted. I had been to 4 Home Depots in the last week to pick up some simple construction screws and the shelves were empty. Time to start going back to local lumber stores and Ace Hardware .

Monte Smith

2024-04

I bought a 5 ft x 150 ft. roll of wire mesh. The mesh was poorly made, with missing mesh wires and several wire breaks that made that part of the mesh unusable. For $239, they should have done better.

david.

2023-12

This location has some great staff! We’ve been here multiple times and the workers here always go above and beyond to help us get what we need. Yesterday I needed to get blinds trimmed for my house and Ben was very helpful in getting the measurements and got them all trimmed for me - thanks Ben!

fiona zhang

2024-03

When can HomeDepot recruit some workers with a little IQ? I’ve got tired of seeing the retarded people, wasting a lot of time. The only reason I’m still buying stuff from HD is because HD boss is highly respectful.

Aaron Reynolds

2024-01

Being honest this is the only hardware store that ever has what I need when I need it. And on a daily basis I'm always at there stores. Amd everyday they always ensure I have the right equipment to get the job done professionally!

Patrick Green

2024-02

*EDIT ALERT* I THOUGHT THIS WAS FOR THE EAST BOISE FEDERAL WAY STORE NOT MERIDIAN, REPEAT, MY REVIEW IS FOR THE FED WAY STORETypical of HDs, theyve slipped a little in the past 18 months as far as reliable supply of common sundry items. Overall theyre still rockin, but it shows how tight its getting when HD cant flex products out of vendors ciz there just aint no product to be had. One of the strong spots in this store is the staff. Top to bottom they bring the best attitude everyday all the time. Which you can tell the efforts have been paying off because i feel the whole store was a wreck 7 urs ago. But now theyre on track, and moving forward. Most improved store in this region (northwest) if my vote counts. And it should, i been to a pile of home depots from here to seattle and here to omak and all points in between so i know the big orange box as well any. Go on in, ask ANYBODY where ANYTHING is and they will not only tell you exactly what aisle and bay its in,but they'll usually walk you over to it. The will call desk is fast and efficient, the pro desk is on top of stuff and have rarely left some of my questions unanswered. I've seen the big manager person giving pep talks or whatever they are called and she is super smart, super nice and paying real close attention to all things under that roof and honestly, it feels nice to shop at a place where everyone is on board if not out and out happy to work there.

Jim Soper

2023-12

Constantly can't go down the isle or get kicked out of the isle so they can get items down with their forklifts. Also recently purchased a refrigerator from them online. Found out that it was 318.00 cheaper in the store. They made me cancel my online purchase and purchase it in store to get the lower price. I'm glad I checked the in-store price before I took delivery.

Brandon isenberg

2024-04

Always helpful very friendly a lot better than Lowe's home improvement

Tayler Franklin

2023-05

The employees are so nice and helpful. I didn’t even know what I needed. Gil and Alan in the plumbing section at the Meridian location helped me search and find the right parts, thank you so much!!!

denis cool

2023-06

Worst customer service ever, spent 15 minutes at cash register when cashier couldn't figure out price for people in front of us. Asked if any other employees can help, she said Noone here to help when next to her were ladies just talking and laughing. Had to leave my stuff and go shopping at lowes.

William Malone

2023-10

First off, I whimsically tried to shop at loads, and was just not in the right place looking for decent, knowledgeable people there. Came to The Depot and THE MANAGER assisted me for everything I needed, power tools, plumbing materials, and drill bits. That guy knew what to help me with and was super patient too. Very glad our company shops only there, where THIS doer, got it done. Thanks

James Fournier

2024-04

Great store with awesome help, but they did not have what we needed.

Elisa Lozano

2024-05

The ladies at the Pro Desk were very nice and helpful.

Casey Scalf

2023-06

Zero stars customer service.After spending over $10,000 at this location purchasing items for my business I came in on a Saturday to get a garbage can lid because mine flew away.After speaking with customer service for an extended amount of time they would not sell me just a lid. I had to buy the can and lid. That's $80. It's a flimsy piece of plastic.I felt very dismayed for after spending so much money there they wouldn't make a sale to me to purchase the garbage can lid.Of course I was able to find it online on Amazon for like $20 and I purchased it there. I don't think I will be purchasing any more items from this Home Depot location.This definitely isn't your corner hardware store. They don't care about you. Neither does Amazon but at least they made the sale.I mean why should I spend the time to come here when I can get it delivered to me for free for cheaper with better service?

Crystal Odegard

2018-05

Great place for all home ownership supplies you could need. Prices could be a little better, but they do price matching with Amazon

Jack Otto

2023-05

That’s what you would expect from a Home Depot experience! The staff greets you the minute you walk in the door and get you painted in the right direction. I like to use the app sometimes to look up what aisle certain items are in. Sometimes it can be easier to do that when it’s busy in the store. Staff is always super friendly and helpful. They price match as well so you don’t have to worry about finding the best price around town or online. My go to for my home projects!

Jonathan Guillen

2024-01

Customer service is hit and miss. Leaning more towards terrible. Your "new" return policy, rather relic return policy, is absurd for todays standards. The people that work in your customer service department are the worse. I can't even say that I blame the workers. I 100% am directing this towards management. People, attitude, culture is driven by executive leadership and your organization is a reflection on you.I really wanted to make an effort and support local businesses, but anymore it's just a constant disappointment, which always leads me back to purchasing off Amazon.

Day Family

2018-05

Quick access to immidiate needs. I needed fire seal to get my furnace back up and running. These guys have me the information I needed so I could get my house heated quickly. But if course I spent an extra 30 minutes putting together a want list :-)

Daryl Taylor

2023-11

They seem disorganized, ladders blocking isles and merchandise crammed in all over the store make it very hard to walk through with carts. And the lumber seems to get worse every time I go there.

Shawn Small

2023-12

This is one of the biggest Home Depots I have ever been to, with an increased selection. It's worth checking out to see the differences.

Linda Potts

2024-03

Home Depot is a fun place to visit. So many things to help with so many projects.

Rimes Rimes

2021-05

Great stock on plants and planting materials. Social distancing not really in effect and not all employees or customers wearing masks

Beacon Howard

2024-03

The customer service people know their stuff! So helpful and professional!

David Wolfe

2024-04

Always has what I need. Friendly and very helpful staff

Byron & Pamela Howerton

2023-08

I always had something good to say about Home Depot but I recently needed to make a large purchase, a washing machine. Home Depot had a sale on their washers and I thought it was the perfect time . We went to the Meridian Home Depot. The sales associate we met with was very friendly and seemed to know what she was talking about when asked questions. We bought a Maytag washer. It seemed to be what we’re looking for and Maytag has been around since 1893. It was a Thursday night and we were in need of a washer right away so when the sales associate said we would be able to have it delivered the following Tuesday we thought that would be fine but the delivery was postponed to the following Friday and that is understandable, things happen. We received the washer and the delivery service removed my old washer and installed my new Maytag. They started a test wash saying it was an extended wash and would take about an hour and left. Not knowing what to expect I listened for any unusual noises and all sounded fine. It was the 4th of July weekend and we went ahead with our previous plans and on July 5th that is where Home Depot’s true colors came out. I started a wash and it sounded fine but at the rinse and spin cycle that is where we started with a terrible washing machine nightmare. The washer would not stop on its own. It kept repeating the cycle. I called Home Depot and explained what was happening and was informed that because it had been more than 48 hours since the delivery there was nothing they could do and to contact Maytag. I contacted Maytag and was told I would need 2-3 repair companies to come look at the washer and if determined by them I needed a replacement then, Whirlpool would replace the washer. What business does not honor at least a 30 day return on major purchases. It is now August 1st and after having 2 repair technicians out and being told that the control panel on the washer is malfunctioning and is on back order Whirlpool sent me a replacement machine. I feel Home Depot should have been a standup company and backed the merchandise they sell and replaced the washer after only 5 days of ownership. I should have been more diligent with looking into Home Depot’s return policy but I still think they should have taken the washer back. It was not like I just decided I didn’t like my purchase decision it was that the merchandise was faulty. So buyer beware when purchasing from Home Depot because after you make the purchase, you are basically on your own and you are in one of the worst nightmares ever!!!😠.

David McAllister

2023-12

Looking for my next carhartt hoodie. There system was contradicting the price so I went elsewhere to purchase.

Jim Anderson

2022-05

My team of painters and I really love using Behr paint and the great service from the paint experts at the Meridian Home Depot.

Mike L. Laughridge

2024-04

I came in to buy some items and asked a guy where I could find something. He at first said he didn't know and looked on his little device he had in his pocket. He didn't find it and asked what it was again. I told him it was a four claw flexible retriever tool. He still had no idea where it was and told me it was an online tool only. I told him there was some in stock when I checked at my home computer two days ago. He just said they just don't have it. I said ok and went on my way to buy some other things. I passed the customer service counter and some lady asked to help. She looked on her computer for 15 seconds and said yes... isle 38 bay 12. I found it and bought it. The guy had no clue what it was or even know where to look.