4.9 (64)
173 W 4th St, Kuna, ID 83634
(208) 922-4400
customrxidaho.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pamella Puckett
2024-04
They always have what my regular pharmacy cannot supply. Seriously thinking about moving all my Rx needs. But they were not very personable they were all very busy working. 🤔 Super nice on the phone when I called though.
Justine Csizmar
2023-05
I had so many problems with Walgreens in Kuna it would give me so much anxiety. Every time it was a different battle to get my medicine. They always wanted me to personally call to ask them start the prescription.. so I’d wait forverrrrrr on hold to ask them to start it even though isn’t that the point of my doctor sending it in to them? Every single time they’d need to call my insurance or doctor to verify even though I am religiously on the same meds. Even after all that they would randomly cancel it or say it’s ready and I’d go to get it and it wasn’t even started. It’s not easy for me to get around some days so I had to figure out something else. I finally switched everything to Custom RX a few months ago and they are amazing. The process of switching was so much easier than I thought. They are super friendly. They answer the phone quickly. They even deliver which I haven’t done but it’s a nice option. I am literally amazed how fast they fill my meds when my doctor sends it in. I feel so relieved not having to stress every single month. Thank you guys for all your hard work.
DeAndra Niño
2023-05
Lately the service is so slow and they never get med refill dates right. I called three times today and got the texts all my meds were ready. I like picking up all at once. Then you get there and no one knows what’s going on and you ended up waiting 30 minutes just to be told your meds can’t be picked up yet. I am all for supporting local but dang this is like the fourth time. The one guy is always able to and super efficient and friendly.
Melissa Nikka Bradley
2018-05
Custom Rx does an amazing job with their customer service. The people on the phone are always friendly and willing to help. Their delivery service is also very convenient. Travis, the pharmacist has great attention to detail and is very quick to communicate any potential issues with my prescription. I have been to other pharmacy that are part of a big chain in Idaho and other states and their customer service does not come close to Custom Rx. Keep up the great job!
Abby Ellis
2021-05
I cannot thank Travis and his team enough for all they did for my pup. I had an Anatolian Shepherd, Bella, who had seizures for 6 years, which was most of her life. Any time I needed last minute refills because I would space it or had a hard time with the vet getting her meds refilled in a timely manner, they always made sure we were taken care of and always made me feel like she was a priority. My girl passed away a couple months ago and I just wanted to make sure to thank them for all they did for me and my girl. They are a great pharmacy with great people who care about their customers and they work hard to keep their pricing reasonable! Thank you again Custom Rx!
Jenny Mattefs
2023-07
Everyone I have interacted with has been helpful and friendly. I feel very taken care of at Custom RX in Kuna!
James Weisenburger
2016-05
My wife's father was an independent pharmacist run out of business by the Walgreens and Rite Aids of the world, so we vowed we would always support the small, local pharmacist. We have never been disappointed with Custom Rx. Travis is a gentleman, and treats us with the utmost respect. Always calls us by name, and makes sure we understand everything we need to know about the scripts we are getting. Thank you to Travis and all the great people at Custom Rx!
Shalee Johnson
2017-05
BEST pharmacy I have ever used! I live 25 min away and I have no problem making the drive because I know when I use them I will never run into any problems or have a long wait. And their staff is so friendly! Also, you can get specialty prescriptions here too! My son's pediatrician only knew of one other pharmacy in the area that does that, and it's in Eagle! I recommend this pharmacy to everyone I know, and if you don't live in Kuna, it's worth the drive.
Charlie B.
2018-05
Best pharmacy ANYWHERE! Seriously, have you EVER gotten a phone call to just remind you ahead of time of their holiday hours? They do that!! They'll remember you, deliver to your home, and they have a drive-through that's fast; heck, they've EVEN filled a script for me while I'm IN the drive-through! I can't even consider moving out of Kuna, because these folks are just that wonderful!
Meredith Collier
2015-05
I know that the staff cares about me and my health. When I have a new prescription they let me know what to expect. It is nice to have that little heads up. I always recommend them to my friends that are looking to get away from the big name drug stores.
Bruce Webster
2015-05
Travis is a fantastic pharmacist. I go every week to pick up my prescriptions and on Friday's they have cookies and coffee. It is always a treat to go into the store and see the smiling faces of the happy staff and customers.
dianna bendall
2020-05
Custom Rx is a great place to get prescriptions filled. I have been using then for years. The staff are friendly and very helpful and the Pharmacist is caring, informative, and also very helpful. I highly recommend this business.
Michelle Gress
2016-05
They are so wonderful. I have my pet's compounded prescription here and they're just wonderful to work with. I call up and they know my pets name. They also deliver so you don't have to use anything in Boise.. Best service ever
jessi vansickle
2020-05
All the people at Cutom RX are amazing and friendly. They make it a priority to get to know their customers and are always friendly, helpful, prompt and very understanding and always helpful. Thank you all at Custom RX!
Lindsay Clawson
2015-05
Custom Rx Pharmacy has been there for me for over 15 years. They get to know all of their customers and are aware of the other prescriptions that you are taking. They will let me know if there are any conflicts or side effects that may occur within my body.
A H
2021-05
Ok, it’s Christmas Eve in Meridian and I’m frantically trying to get some help before everything shuts down for the holidays. Someone recommended CustomRX and Travis not only helped me with my unique situation, but he so generously kept his door open for me since I was coming in from half an hour away. I’m not joking when I say this man saved Christmas!
Corrin Sackett
2016-05
I trust Custom Rx Pharmacy because Travis and his employees pay attention to detail. And if they don't have enough of the medicine you need, they will make sure you have enough to get by until they can get more in.
Emily Sires
2020-05
Needed some OTC meds from the drive through. Pharmacist did a great job at the drive through walking me through the selection and donate recommendations. Love supporting small businesses like this.
Elizabeth Beus
2022-05
The staff is friendly, helpful and caring. They have, on several occasions, gone out of their way to help me get a prescription filled in a hurry.
Russ&Londa Huwa
2023-08
They have my prescriptions ready when they say they are ready. No waiting in long lines.
Summer Laferty
2015-05
It's such a friendly environment that I usually go inside rather than use the drive through window because I want to talk to the employees and socialize. They have all gone out of their way to become friends with their customers and it's so nice.
Bernie Walker
2015-05
They recognize me as a regular customer and greet me by name when I come in. Travis and everyone are always friendly. They have never made a mistake with my medicines and I completely trust them.
April Flatt
2017-05
Always friendly and fast. They were able to get a prescription for me no one else could. I live in Boise and have no problem driving out there.
Anthony Fedeali
2014-05
The service is excellent. I have never had a problem with my prescriptions. They are always ready when I go to pick them up.
L Ledr
2023-05
Great local pharmacy that offers compound prescriptions. Very friendly staff. My prescriptions were cheaper there than Walgreens.
Rustyn Rose
2016-05
These guys are fantastic. I cannot imagine getting my prescriptions anywhere else now. They are expedient and super friendly. They put Walgreens and Walmart Pharmacies to shame.
April Kooch
2023-11
Always friendly and so fast with same day refills!!
Crista Vesel
2015-05
Great people - friendly, helpful, and truly interested in YOU! It is wonderful to have a local pharmacy that treats you like a small town pharmacy should.
Jeremy Punches
2019-05
Closed at 6:00 but waited for me until 6:15 so I could get my sons very important medication (3 1/2 month old). Great service!
Gary VanWeerd
2017-05
I whiched to this pharmacy, from a pharmacy that treated me like a number. The people here are Great! They know me by name. They bend over backwards to make sure everything is right.
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-1 PM |
| Sunday | Closed |
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