Albertsons Pharmacy

Nicole W-L

2024-04

I love this pharmacy. It is convenient for me. The staff is friendly and they always remember my name. They have spent extra time assisting me with my insurance issues to help me get the lowest price for my many prescriptions. Thank you so much. ❤️

Sheree MacFadyen

2024-02

Cheryl in the pharmacy is always fantastic and helpful. She always greets me by my name which is so nice. Ben at the customer service provides the best customer service I have ever experienced in my life consistently for the last 3 years and that is saying alot since I am a senior citizen. They both should be recognized.

Bad Penny

2024-04

All I’ve seen this place do is go downhill since Paul’s switched to Albertson’s. I have never seen a bigger lack of professionalism in a pharmacy like I’ve seen here. Complaing about customers in front of other customers and an overall poor attitude will make me switch my business to Walgreens where they actually care about their customers.

Cassie Leblanc

2023-10

I was refilling a prescription and had good RX & Morgan said she couldn’t put the code in for us that it was just going to have to be the original price. (which was substantially more money than what good RX said they could save us) We have been using this pharmacy for a long time & use good RX every time, so it made no sense that this specific day it wouldn’t work? Both Morgan & the main pharmacist were extremely rude, horrible attitudes, and just felt like they were too lazy to input the PIN codes or something. Very disappointed and will most likely be moving to a different pharmacy. High recommend moving your business somewhere else where they actually care and do their job.

Jessica Woodhouse

2024-02

This is by far the worst pharmacy I’ve ever dealt with. There are always issues with something and it takes forever to get any of my families prescriptions. I will be switching somewhere else.

R JJ

2023-09

I highly recommend this pharmacy. I had an issue with communication withmy insurance and what my co payment charge should be (never received a straight answer) , the pharmacy manager, Kaillyn went over and above in normal customer service to obtain an an answer and fet a refund for me. She has also been extra helpful and caring in find an alternative medication and coupon program to reduce the medication costs and has professionally referred me repeatedly to ultimately obtain the answer from my physician. It is very refreshing to find a pharmacy that cares for the well being of their patients.

Kathy Franckiewicz

2023-07

I have only 1 problem… When I call for a refill of my pain meds, even during their “not real busy” time, I’m given a 2-hour refill time, generally. And even after that, I’ve had to wait at the pharmacy for it to finish being refilled.Other than that, really like the folks there. Very friendly & helpful.

M H

2023-09

The gray haired woman pharmacist (Diane I think) is the WORST... So rude. Pharmacist Nick on the other hand is a rockstar and did everything possible to help even when the woman was snarky, threw up her hands and walked away. 5 stars for Nick! Negative 100 for Diane. She really should not be in a customer service business.

Robert Kenney

2023-07

Yup!!! Knew I wasn’t the only complaint! Kailyn (pharmacists manager) and will ( pharmacist ) and Jessica’s pharma tech. Rude, terrible people. Do not care about humans needs, their in the wrong business. I’m not the ONLY COMPLAINT read the reviews. Incompetent! Do not care if people are on there death beds and need there meds! Can’t even check there voicemails. Please corporate or the state of idaho needs to get in this pharmacy asap and do a over haul. Current staff needs fired asap! Been going on to longEdit: filed formal and written complaint with general manager of store, is being forwarded to corporate for further review. Not sure if the pharmacy is part of albertsons at all, but higher ups need to know what a zoo the kuna albertsons pharmacy has been for many years. Providers in the near area, hate this pharmacy!

Suzanne M

2023-06

Ive used this pharmacy for years. The drive through, the wait times are ridiculous and not getting better at all. If a person goes through the drive through and wants to wait till their prescription is filled right then and there should be a NO!!! People waiting behind them with cars still running is crazy. I think we need some more pharmacies in Kuna besides Albertsons and Walgreens. With the growth in Kuna this pharmacy is to small and i shouldnt have to go to Meridian, Nampa or Boise to have my prescriptions filled when this pharmacy has been filling my and my families prescriptions for to many years. Albies management needs to look into this.

Bob Buckley

2023-08

This place is a joke. But with a 2.3 rating. They obviously don't care. Every month I come in here and they screw up my prescriptions now this month they gave me a partial and charged me for it and then want me to pay again when I come back to pick up the balance that they owe me. Total joke. Nobody there has a clue what's going on

Kelsey Crow

2023-05

Jessica just helped my husband and I fill 6 months worth of all our medications (10 separate prescriptions in total!) for our international travel adventure. We used GoodRx for all of it, which turned out to be very complex and time-consuming to figure out! But Jessica was there for us the entire way. She was so helpful and kind and we are so grateful for her help over multiple pharmacy visits as we puzzled out how to use the various GoodRx coupons and member gold cards. Turns out using GoodRx for multiple people with multiple meds is a very grueling administrative process (i.e. I made actual spreadsheets for it!). We felt so cared for and supported by Jessica throughout a process that would have been a huge nightmare otherwise. Thank you!

Whitney Burnett

2023-05

Unbelievably rude staff. Takes days to fill prescriptions and they are NEVER ready when they say they will be. Im not picking up fast food. This is my health and they are so unprofessional and insensitive. I recommend any other pharmacy.

Michael Jones

2023-05

Recently switched pharmacies to this location. They DO NOT accept GoodRx according to their new extremely rude and patronizing Pharmacy Manager and existing Pharmacist. Their exact words explaining why - "It's a government thing and we will not accept this any longer." .. Currently switching to another pharmacy and NEVER going back.

Tasha Chisam

2023-05

Very very slow takes forever to get my medications weather there is traffic or no traffic they always take so long and there isn't a shortage of workers because there are 5 people back there right now. Absolutely rediculous I can never make it through there without my kids freaking out because of how long it takes definitely would recommend a different pharmacy this one is no good!!

Courtnie Davis

2022-05

I switched pharmacies to this location due to rude customer service. In the beginning they were pleasant. As of the last couple of months I have been mistreated, talked down to, and treated like complete garbage! I would NOT recommend this location. I will be looking for a place with friendly, helpful staff, that appreciate being employed.

Laura Newman

2020-05

I had to have a prescription transferred here from Walgreen's (because they're not in my insurance network) and they were so friendly and thorough. They called me as soon as they got my transferred prescription and informed me that the prescription could be purchased over the counter instead of through the pharmacy for significantly less. I'm very grateful for the help they provided me today!

Jennifer Hernandez

2023-09

I’ve never had a problem thus far and I’ve been going here for a couple of months now(: they are always very nice and helpful.

Kevin Loomis

2023-05

I was the 6th car in line in the drive thru and literally waited 50 minutes to be helped. The staff has been great since I switched from Walgreens but there's something seriously wrong at the drive thru.

joker136920

2023-05

By far the rudest people I have ever had to deal with..went in to get my prescription on Wed dec7 at 6pm and wow I don't know if the girl at the pharmacy woke up on the wrong side of the or what but wow very rude and definitely did not want to be there...if you hate your job so much find something else we don't need your snoty aditude remember your there working because of the customers...your making this pharmacy look really bad and especially for the people that actually care about there job there...you make kuna look bad...

Arion Mathews

2019-05

Unbelievable!!! My family and I have been using this "small town" pharmacy for a while. Usually pretty cut and dry. They get the job done, eventually. However, the last time I was at the store I was treated in a very rude and condescending manner by Shawn B. He argued with me about a prescription, in front of EVERYONE! (no descretion) Then barked at me to provide additional identification. (Easy enough, here you go.) Then, when he was satisfied with everything provided, he shoved everything (meds, drivers license and credit card) into a bag and tossed it at me.Apparently, they were unable to fill a prescription due to some rule, only a pharmaceutical expert would know. (That's all he needed to say.) Instead he chose to treat me like a degenerate, in front of my children and all of the customers present. WOW! Rude and embarrassing, to say the least. We will be taking our business somewhere that conducts themselves with more professionalism. Good thing there are pleanty of alternative stores and pharmacies around here to choose from.

Melinda Clark

2023-05

The weight for service is crazy. They need more help. Came in to fill pain meds and was told it would be 2 hours. What? I am in pain I can’t wait 2 hours.

Natasha Fuqua

2021-05

I was waiting in line and the pharmacist just shut the “door” down in front of me without a word. Simply stating that they are actually closing down for the night would have been appropriate and I’ve felt that this pharmacist has been rude in the past.

Nicole Paulsen

2023-11

They were quick and efficient.

Michaela Green

2022-05

If you don't want to be "bothered" by a question or if I am not supposed to call you, just let me know. Then I can spare myself the unfortunate treatment you dish out.

Mike McCurdy

2023-05

Terrible manager in the pharmacy. Argumentative and condescending.Wish corporate would look into this situation.

Annette Dunn

2020-05

Have been really nice and helpful since I moved from the BiMart Pharmacy that closed. I absolutely love this place

Marc Girard

2021-05

Just used drive up. A tad slow compared to Walgreens but thorough and helpful.

sean coulter

2023-05

Very very slow customer service. Untrained rookies at the counter.

Emily Blair

2023-05

Messes up the most out of any pharmacy I've been too