Pro X Home Center

sarah batu

2023-10

I don’t know what’s happened to the customer service in this place, but it has left the building. Twice now my husband and I have come to return something or get a quote for a project and the new cashier (old woman with glasses) has said “I don’t know how to do xyz, go to the contractor’s desk” after we’ve waited in line for a good while. Okay, then find someone to show you how to do it?? Then we go to the contractor’s desk and they’re either just not there or are apathetic at best, seeming put out by us asking for a quote on lumber. We’re taking our business elsewhere.

Moose

2023-05

This place is great! Tons of things you'd need for your project, and tons of things you didn't know you needed in your life. One downfall is when it's busy, and that is quite often throughout the day. The downfall isn't major, but when it's busy I cannot find anyone to help me, and there is always employees, and management on the floor offering help. It's just they're busy at the moment. I did walk the store twice looking for a small thing, and wasn't approached or offered help. I will still go there though! They got the good stuff! Did I mention their tool bin?! That's the danger zone for me! I still venture through it though! I love their selection of power tools!

Annie Hudson

2021-05

I don't get to come here very often and I find something unique to buy everytime. Always had luck with the seeds as well.

North Haven Campground

2023-05

Friendly and knowledgeable staff are always available to help find things and answer questions. It's great to have a hardware / supply store so close to our place of business. That is very convenient for us.

Troy Olson

2023-05

The team is great! Quick turnaround when I needed a delivery, and always super helpful in the store to find what I need. All I could ask for in a small community!

Hanna Ritz

2023-05

Every experience I've had here has been an absolute headache. The key cutter when they cut keys purposely burnt my hand when I was 16 (also refused to cut me a key once), my capabilities get questioned whenever I go in no matter the project I'm working on, there's an absolute creep that works there and now they just refused to let my boyfriend purchase something because they didn't agree with our methods. If North 40 was closer, I'd just go there.

Katrina Wagner

2020-05

I had a very large roofing project I was flying in from Denver, CO to complete. Long story short, Home Depot dropped the ball in a major way and left me high and dry without any materials the night before the project. Pro X spent an hour on the phone with me filling my order. They check through the store to make sure items were in stock and, when they didn't have an exact match, they found comparable solutions. The people here are knowledgeable, professional and helpful. First class establishment.

joshua

2023-05

Inventory is always low or out on countless things. Sounds like an upper management issue. Other stores don’t seem to have that problem as bad. but customer service makes up for it, as does quality of materials.

Delmar Romero

2022-05

Great home center. Competitive prices, and quality products for the most part. Pro X has a little bit of everything, plumbing, electrical, lumber, large selection of tools, building supplies and much more!

Tom Jones

2019-05

Pro-X is a really nice hardware store, lumber yard, and appliance vendor. The store is well stocked with most normal need items. The staff is friendly and knowledgeable. I shop there several times weekly. It's great to have a nice, clean store close to home!

Bradley Hawks

2022-05

Very nice local hardware and lumber place. Not quite as much selection as a Home Depot, but they have about anything that you could want. Friendly, helpful, and knowledgeable staff.

Jim McCain

2019-05

On my very first visit I found the staff to be friendly helpful and knowledgeable. The store appears to be well stocked to supply all the materials to make your projects a success. I was met with a smile, firm hand shake and how may I help you. I will certainly be.back.

Olson Fam

2018-05

I desperately wanted to like this place but it is run so inefficiently. Some staff is always lingering around seemingly without purpose or direction (other than smiling and being friendly). Everyone is nice but lacking in knowledge and the product selection is disappointing. I'm always going in and leaving because they don't have what I need so I'm heading an hour away to home Depot or ordering on amazon. Example, they sell everything Echo but not the bar chain combo for echo. Ordered on amazon! Most people in the area I know are citing their own firewood so the chainsaw area really needs beefed up. Frequently the lumber yard crew is just standing chatting when there's wrap needing picked up.

K N

2021-05

I've had both good luck and mixed results here over the years. They are really the only show in town, unless you are specifically looking for lumber, flooring or countertops, and then there are a few other options. The pro-desk has always been fair for the most part, but the appliance/cabinet/countertop side is more mixed.

Alice Martin

2022-05

Great place to get everything for your home and garden needs. They are very nice people who work there. Prices are very good and always very helpful. I would totally recommend this place to anyone who is redoing there home or for garden or building.

Matt Hahn

2022-05

Outstanding hardware and home goods store. We are lucky to have this in our town. Good prices and and a super friendly staff. No need to go to Sandpoint for anything.

Nancy Schaffer

2019-05

I put in an order last week and was helped by Sebastian. I was pleasantly surprised by his level of knowledge. His customer service skills were great too! Thanks ProX

Steve Harris

2021-05

Joe Neumayer helped me get an account set up today. Very informative, knowledgeable and competent associate of yours. An asset to your business, give him a raise!!

GREGORY VAUGHN

2023-05

I love our pro x here in bonners Ferry IdahoAlways polite and helpful. It doesn't get better than small town USA.

Linda Endow Hall

2019-05

Shop here locally for supplies! Pro-X also gives back to the community by supporting local activities and fundraising efforts. I also receive $5 gift cards after certain amount of purchases. Thank you Pro-X!

Jesse C

2018-05

Always helpful and willing to order whatever I need. Prices seemed high but when I went south to find lower I found pennies difference unless I bought lower quality.

David Harvey

2021-05

Pro X is great it's convenient they have everything and the staff are extremely friendly and helpful and 3 miles right across the street great Cafe

Secure Fisher

2022-05

RUDE CLUESS CUSTOMER SERVICE! Manager mocked me as being STUPID when returning item. SMALL MINDED employees. IT'S A MAN'S WORLD mentality.

John Becker

2019-05

Great small town store. Always helpful. Prices are sometimes a bit more than the big chain stores...

Daniel Lord

2021-05

Absolutely a five star store. All the employees were very friendly and helpful. You guys are awesome 👍🇺🇸

Este White

2023-05

The creepiest guy works here and he's always saying demeaning things when I clearly don't want to be talked to

Patricia Olson

2022-05

Very good customer service, they helped pick out what I needed.

Stephen Fendos

2021-05

Excellent place to shop. Very friendly staff. Great coffee and popcorn.

Samson Igzigeous

2021-05

Friendly and professional staff. They are very helpful in finding what you need for the job.

Ray Spencer

2018-05

I always find want I need, if I don't, they can order it for me. Staff is always helpful and out going....They are the best....