3.6 (83)
253 Harrison St, American Falls, ID 83211
(208) 915-3753
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Al T.
2024-01
Pure trash. Charging 3 dollar tax on $5 dollar items. Dirty. Better luck on yard sales. Manager is a professional scammer rude and not approachable. Employees have no clue how to run the register.
Leola Kimbler
2023-12
Why do you even have a store in American Falls if you're going to be shut down and closed all the time? Very inconvenient for us people that can't make it to Pocatello to shop. I'm done with Family Dollar thumbs down 👎👎. A lot of us cannot afford to go all the way into Pocatello just for a roll of toilet paper and we are not going to be going to the other stores in American Falls because it is so expensive at the main stores I'm not going to drive 24 mi to Pocatello and another 24 miles back to American Falls just for a roll of toilet paper. I'm filing a complaint with your corporate office this is enough.
Jonell Bowman
2024-03
The store in American Falls does not honor their posted sales. They will overcharged you at the register and refuse to honor their sales
M E
2024-04
I bought a Verizon refill card and when I tried to activate it Verizon says pin is invalid and I can't get a refund complete scam
Julissa Palacios
2023-09
On 8/24/2023 went to Family Dollar to change some labels i asked the cashier to help me look for white lightbulbs there was nobody at the store and he said to go look at them by myself so he just kept using he’s phone and then I went to the front cashier to go pay and he scanned the other one first and he didn’t do the return so he was charging me again and I was like well you have to do the return first, so It can cover it up the other one and he was being really mean that he didn’t give me my stuff back that I had to return back to the store.they need better people better service people actually love their job
Brittany Rangel
2022-05
This stores has come a long way. A few months ago there was clutter EVERYWHERE and the employees were ways on their phones. I met one of the new employees today named Keith. He is kind, friendly and very helpful. Thanks Family Dollar for bringing in a great team!
Shayla Hensley
2022-05
Always things in the middle of the aisles, makes it hard to move through out the store. There are things in the wrong area. Most prices for items are not marked on the shelves. (No price displayed for items making it hard to decide whether or not if you want the product.) I don't like taking things to the check out with a cart full of items that the cashier has to price check every item. 😥 😥 😥
Mayra Palacios
2020-05
I came to family dollar in American falls tried to buy some razors paid with a $100 bill manager "Bill" turned the bill over 4 times and told me he wasn't sure of that bill first of all I'm a manager and had my work shirt made me feel discriminated infront of other customers I took my bill and left the store what kind of manager would do this I know its for their own security but if hes manager he should know what is fake and what is not and has to have a pen to check to see if it's fake or not! I'm so upset what kind of manager is this! 😡😡😡😡
Deanna Blessinger
2021-05
Great place to run and pick something you need quick. They also have a great variety of things, so it is fun to browse all through the store. I found awesome inexpensive pictures for my bathroom that I love!
Mariska Smith
2020-05
First off I want to start by saying that if you are a Family Dollar worker reading this I want my money back!, and second of all I came in to your store and bought a can of Off bug spray from one of your discount bins (mind you it was not the only one in there, the whole thing was filled) that was marked as 1.00. So I took it up to the register and mentioned to the cashier and he looked straight at it and said told me that he would change the price for it, so I believed him. After I was halfway back to pocatello I pulled my receipt out of the bag and realized that he charged me 6.99 for a teeny tiny can of bug spray!! I am extremely frustrated especially because he acknowledged the fact that the bins said that the bug spray was 1.00!
Keyan Vanderpool
2023-09
75% of the time I try to stop in, they're closed. The rest of the time, the manager is grouchy and doesn't want to help anyone
Cheltzie Smith
2022-05
This family dollar needs some work!! Mold growing in the coolers with the milk. When you open the cooler doors it just smells of rotten food. Products are just scattered thru the Isle and nothing is stocked. It's not a pleasent place to shop.
Amber Lynn
2022-05
This stores "manager" is a joke. Issac Perez is a child who continues to bully me and make gaging sounds every time I've walked in. That's so unprofessional and childish. Unbelievable.
Mike Ellis
2024-01
Great place to shop with lots choice inventory m
Nicholas Castaneda
2023-05
Still love the place! Just lately they have a lot of empty shelves. And noticed they were down to like 4 sticks of underarm deodorant..
Juana Guzman Resendiz
2020-05
I went in tonight to do some couponing I'm a beginner so I don't understand it very well the casheir that helped me was very polite and helpful she was so patient with me we need more people like her ive been to different locations and this is by far the best costumer service I received 5 star to you hun cant wait to go back 💖
Daniel G
2022-05
Was just in family dollar. We asked the cashier two questions. Both times he acted like we were bothing him. He wasn't doing anything but standing there. Differently could tell he didn't want to be there at all.
Maria Gonzalez
2018-05
The store has tonz of stuff which would be nice if the store was clean and the stuff would be put away not just thrown all over the place they just renewed the inside but it still looks awfully messy inside i wouldn't mind shopping their if it was clean and felt welcoming.... I would even offer to put freight away.. I try to avoid going their unless i really need to... And its aour only storw in town... Its bad
Joyce Wilshusen- Fox
2022-05
Got a nice assortment of goodies. Enjoyed shopping there for the first time. The clerks have been Very helpful
Amy Sheldon
2019-05
This store is always dirty and stuff in aisles. The staff is way overworked and exhausted, but still very friendly and knowledgeable.
Bill Young
2022-05
I buy a lot of the general household stuff from this store decent prices and all local people working there.
Amy Larsen
2017-05
Store is messy and hardly ever has anything in Stock. Employees are nice but always seem over worked
Tekisha Lunsford
2019-05
Love this store. I'm always in there every day. Love the staff very friendly.
JASON COUNTRYMAN
2019-05
Not sure how long this location has been open, but I don't think the restrooms have been cleaned once. The restrooms look like walk-in science experiments.
Eric Zamora
2021-05
God place to grab a quick Bottle of shampoo or a cheap meal to cook at home to some every day house hold needs
Rhonda Lynn
2019-05
I just love our family dollar family! 😊 They are so kind and helpful.
Chrissy Anglesey
2018-05
The staff is very friendly and the prices are affordable!
Casey Annen
2018-05
The customer service is friendly and very helpful!
Shane Montross
2018-05
nice store - great deals
Dave Erickson
2017-05
A little bit high priced for a dollar store.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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