Creation Pet

Lindsay Ellis

2024-04

Manager was uninterested in helping us and seemed bothered by our presence. I didn’t love the way he spoke to his staff, and they had a limited supply/ selection.Bummed because this is the place we have been coming for 5 years to get our fish so naturally when our tank broke we wanted to give our business to them for a new one and some more fish. Something has definitely changed in there.

Mark

2024-05

If you are looking for a good go to spot to get your corals, this is the place. Every time I come here I get hooked up with all kinds of goodies. The staff is amazing

Ari Sun

2024-01

The fish selection is poor and the store does not seem clean. They hardly ever have any saltwater fish in stock and the reef tanks are not much better. The dry goods stock is poor and they are always out of something. The store is hot and stuffy and the service is hit or miss. They have taken my name several times to notify me of when a certain item comes into stock, but never call. Skip this place and take a trip to Pure Reef in Alpharetta for saltwater and you will not regret it - it is leaps and bounds above this place. Sad that this place is not better maintained and stocked because it would be nice to have some place nice in the Woodstock area. A lot of room for improvement which I hope happens, but sadly, it has been this way a long time.

Candace Smith

2023-05

We love creation pet. Have bought many fish and our crested gecko from them. Very nice and knowledgeable staff. Great selection and prices and amazing!!

Sarah Nash

2022-05

Robert helped us out with our first aquarium and we are very pleased. It took some problem solving on our part but Robert filled in the gaps and then some! He knows a lot about aquatic plants and gave us a lot of helpful advice. The other employees were also friendly and helpful. Cool experience. Nice set up and clean store. Will be going back :)

Cassie Reid

2024-02

Horrible customer service. Was asked if I needed help, said yes, then the guy walked away and continued to talk to another customer. Stood there for another 5 plus minutes, ignored. So we left. Not sure I'd return if that's how I have to purchase something

Shantia Moss

2023-08

I went in looking for a tortoise to have as my classroom pet. They had one that seems to be adjusting well. They are knowledgeable and seem to actually care about the animals they have there. My experience was a good one. It’s not a huge store so the selection may not be as great as a big box store but their prices for what I needed were reasonable. Worth the drive to check it out.

Joanne Council

2023-08

I just started a fish tank. Phil is wonderful. He helped me with my aqua scape and gave me good advice on what I need for a healthy aquarium. It feels so much more personal than a big box store. Let’s support smaller businesses!!

Emily Miles

2023-06

very knowledgeable staff, great supply of reptile needs. it’s minutes from my home and i’m able to pick up feeder insects without problems. reasonably priced and they have a reward punch card for cricket purchases! love this place. even though my needs are mostly for reptiles, they seem to have the aquarium and aquatics section on point for sure. you’ve got my business as a loyal customer!

Ky

2021-05

These folks were so nice and helpful. I called ahead looking for a specific fish tank that nobody else had in stock, and they had what I needed and some more besides. They were friendly and careful to be accurate when answering my questions, couldn't recommend them more.

Cherry Hoffner

2023-10

I went there the other day to get a cat harness. Their website said they carried them. Walked in and was bowled over by ammonia. It was horrible! I asked where the cat harnesses were. He showed me one small display in the back corner of what looked like nothing but dog toys and supplies and said, “It looks like we don’t have any right now.” The display was only about half full. They look like they are primarily a reptile/fish store. I won’t be back.

Carrie Paris

2018-05

Best aquarium store around! My go to for everything. If they don’t have it they will order it for you! Wish they were open on Sundays :( but that’s ok. staffs always super friendly and helpful

Don Jones Jr.

2023-05

We love the folks here! My family and I have been going to Creation Pet for over 3 years now and they always make us feel like family whenever we visit. They always have beautiful fish some of which are hard to find, great deals on livestock, beautiful plants and hard scape, and the awesome option to order if they don't have what you are looking for. Great place to visit if you have pets of any kind, check them out!

Adam Zeird

2023-05

This is an awesome place to visit for your fishkeeping needs. I live in Rome, GA and it is well worth the drive to shop here. I have only made it by a few times but I can't see myself going anywhere else. The staff are knowledgeable and very helpful and the owner is almost always there if you need anything. Definitely worth a visit for fish or any pet need 👍

Brandy Rutledge

2023-05

Live plants and fish selection is sparse. For example, Cardinal tetras looked starved, too young to be sold, and too weak to swim. Very limited community fish selection (what I was looking for). Plant tank is extremely limited in selection and what was there were in melting mode or had a couple of stems per clump (=not getting money's worth). Definitely looks like they need CO2 injection to support or beef up the few plants that were there. Plant Display tank (not for sale tank) of plants looked amazing, so obviously they have the knowledge but not the drive to tranfer their knowledge. A young lady asked if I needed help, I asked her a question, she wasn't sure how to answer, she asked the "higher up guy" (assuming manager but I didn't confirm), his answer was dismissive; therefore, HE lost me as a customer. I've been to this store sporadically for many years. The issue is that they can't seem to maintain the fish section, which was top of the line about 10 yrs ago, and looks about to shut down. I felt like I wasn't worth "the guy's" time. IF he would have had more dialog and a conversation with me, he would have realized that I'm not a novice fish/pet keeper. I have a Bachelors degree in Limnology, so freshwater systems sre my expertise. He could have won me back as a customer and more. I live in Canton and have been making the hour drive 1 way to Atlanta Aquatics where the stock is healthy and plentiful, and the owners show care and compassion to all customers who enter their store. I am willing to drive the 2 hours to receive respect and friendship like service that they provide. It saddens me that my LFS is unwilling to make meaningful connections with customers. The irritated, dismissive and judgmental look I got from him was unpleasant. The young lady was super sweet and wanted to help. Upper management needs to learn from her.This store could be thriving if they would connect with the community around them and with the customers that come in. They could easily beat Petsmart (close neighbor) if they prioritize 2 things: 1. Better customer service 2. Offer novel, unique, and high end live fish stocks that Petsmart can't offer. Technology, equipment, non-perishable is easy to get online or from big box stores. A "grade A" HEALTHY stock of unusual/rare/"special" fish AND providing educational seminars on a variety of fishkeeping topics would be a smart and innovative way to stand out and beat box stores.Connect with the community! The "I know it all" attitude and rolling eyes and shaking heads won't drive customers in.This store use to be so enjoyable to visit! I use to get 90% of my fish from here, but willing continue to drive the 2 hours to Atlanta Aquatics because they recognize me with having visited only 3 times so far. They clearly care about the hobby and their customers. Of the 3 times I've made the trek to their store, I have spent well over $200 during each visit.

Brandon M

2024-05

Very knowledgeable staff excellent customer service!!A+++++++

grntsndrs

2023-05

Good general pet store including freshwater and marine fish, freshwater plants and invertebrates, reptiles, and general supplies. Staff is fairly knowledgeable and passionate about their store and the animals they sell. Prices are reasonable also.

Parker Johnson

2020-05

This store is incredible. Cleanliness comes second, only to customer service. The employees are abundantly helpful, kind, and knowledgeable. The store is clean, beautiful, and houses a great selection of freshwater and saltwater fish. I purchased 12 fish here 5 days ago, and all of them are happy and healthy. I will bring my business her in the future, and I would advise that you do the same.

Lisa Rodebush

2019-05

We love this store. We can get Fromms food and always find healthy snacks for our girl Ellie.

Amanda Gaines

2022-05

I'm super bummed that some of my favorite people don't work here anymore but I love this store. We have purchased a crested gecko, Madagascar giant day geckos, aquatic plants, feeders, etc from this place and everything is always healthy and has thrived. This is our go-to pet store for anything we need locally. I appreciate the quality care they give their animals and how they educate people on care requirements prior to purchasing. The only drawback is that their frozen mice/rats are super expensive. Better off buying those in bulk somewhere else if you have several animals to feed, otherwise you'd spend a small fortune.

Nell Norman

2021-05

Lucked up and purchased my new companion, a blue iguana, from these guys a few days ago and I am very happy with the entire experience. Called the location before coming in and the knowledge and customer service was very exceptional. The store was very clean, well-kept and nice as well. I will be back for future purchases.

Jessica Davis

2023-08

They don't have a huge section for reptiles and I wish they opened a little earlier, but they do sell BSFL and different things for geckos, which I like

Tommy DiGiacomo

2022-05

A healthy selection of fresh and salt water fish, equipment, and decor. The incredibly helpful staff was always nearby ready to help and answer any questions I had. I try to stop in once a week just to see the fish. They also have several reptiles and reptile accessories if that is more your interest. They even have food, toys, and treats for your furry animals too

Anti Karen Crusader

2021-05

Great selection of treats for the pups and always very well taken care of animals under their care. The store is always super clean and the staff very friendly. Prices are good on the dog items and I also assume good on the fish/fish items.

Jennifer Vaughn

2021-05

Creation Pets has come through for us AGAIN! My son is a nature lover and he really enjoys taking care of creatures. So first it was the lizards. We bought crickets at a box store and they all died by the next day, with proper care. That was when we found this amazing place! They were not only more affordable but they were healthy as well! Also, going into Creation Pets was a joy, all the amazing tanks and creatures, we always made it a special stop! We let the lizards go after a couple months of observation. Then we found ourselves with hermit crabs, but not land hermit crabs, they needed saltwater. We did not have hundreds of dollars to spend on them at the time. But Creation Pets help us set up a nice small saltwater tank for them to live in! They are doing great thanks to our friends at Creation Pets! The staff is amazing and always so helpful! The prices are affordable and so fair! We really appreciate this small pet store!

dragocolossus1

2020-05

The employees are very helpful and I always find what I need. The selection is great for both freshwater and saltwater, and if they dont have what you're looking for, they will be happy to order what you want into the shop. Their fish are healthy and I've had no problems even without a quarantine tank. The prices are great, even lower than you'll find online (especially for Fluval products). I fully recommend this shop and will return for any and all of my aquarium needs.

Sofi Pitch

2019-05

One of my favorite places, very pretty and their selection is amazing! I did get pest snails from their plants (the tank was uncycled when I put them in but they survived) so clean before adding them. I do wish the staff was a little more more knowledgeable about their animals but hey we all can't be perfect. Overall a really nice store and MUCH preferred over those big chain pet stores (shop local!)

Michelle Farrar

2021-05

I LOVE this store! Best prices in town for aquatics and great quality. All of the staff are friendly and knowledgeable, and in the rare chance they don't know the answer, they let you know. They have specials every week give or take and I have NEVER had a problem with their fish or plants (looking at you Petsmart, cough cough).

Terry Barry

2015-05

Amanda, Matt and staff are great. They are extremely knowledgeable and helpful. I go to them for anything I need or want. The prices are good. The livestock is healthy and beautiful. They will even get you special orders on any livestock and/or products you may want. I go to Creation Reef for all of my aquarium needs. Thank you Creation Reef & Aquatics!

Christopher Fox

2023-05

I always enjoy going to Creation Pet.Friendly & knowledgeable staffFish and live animals always look healthy and well cared forGreat selection of equipment and food for all ranges of pets.They have always had the Fromm food I need and if you haven't tried feeding your pet this food, you must get a sample and try. It's an incredible product and not much more expensive than your average food.