4.3 (24)
702 Pavilion Pkwy, Monroe, GA 30656
(678) 635-8117
petsense.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
tiffany madison
2023-05
Nice store with small animals and reptile supplies, cat adoptions, and dog grooming. Very friendly staff made sure I was taken care of if I had any questions.
russell magill
2024-02
The store seems fine with decent people working there. However I wouldn’t take a hairless cat there for grooming because they would find a way to mess up their cut. We had one dog of ours groomed (cocker) there and they did good. A couple weeks later we had our other dog (English springer spaniel) groomed. She was groomed to our “specifications” but the execution was awful. The second grooming we got for our cocker we used the same notes as his first grooming. His cut is awful. The one thing in the notes that actually mattered was to leave his long curly ears LONG. I didn’t pay much attention when I picked him up but when we got in the truck I noticed his shaved ears. I spoke with the groomer on the phone when I got home to express my concerns. She told me she followed the notes from the previous grooming. So if she did just that then she did her job wrong the first time and didn’t cut his ears. But she was negligent of her notes on this second cut and cut his ears short. So short story long their groomers are not thorough or proficient in their craft including execution and simple instruction following. $78 down the drain on account of carelessness and neglect to follow simple instructions.
Joshua Kundla
2024-02
The customer service is great! However there selection of fish and overall is lacking. Need more selection for people
Brian Bell
2023-11
The staff were very helpful. They had what I needed so therefore 5 stars. You are going to pay a few dollars more here in comparison to competitors. However it is convenient for me.
Russell Ledford
2023-05
Awesome new store (it’s an offshoot of Tractor Supply)Great selection of food brands, especially Taste of the Wild…plenty of items for cats, and other small animals as well.
Debra Washington
2023-12
Amanda is a wonderful groomer. I am always happy. I have been a customer for a year now. Debra Washington
Roberta Johnson
2023-05
Bad grooming experience. Had to take dog back after his cut was very uneven, long hair in places all over. Very choppy to where alot of his hair will have to grow back over time. Will not take him back. I hope it was just a bad one time experience for me and others will not experience this. I have never written a bad review for anyone but this was a 60 dollar mistake. The store itself was fine and helpful but very unhappy with the grooming side.
Nittaya Ngonhkeo
2024-01
Ethan was super knowledgeable and helpful with reptiles. Good selection of products too!
Michael Hawkins
2023-05
Good customer service I recommend this store over petco and petsmart in loganville. These people are very knowledgeable on what they sell Barbra and Jared even gave me a container for my milk snake Ace Brother!
Carol Haynes
2023-08
My dog likes the groomers here and I love the fact I can get him an appointment to my liking and he doesn't have to sit in a cage for hours waiting to be groomed!
Tuffy Sheats
2023-10
This is the.most amazing place ...they keep everything and u can basically find whatever u looking for .... so go there thanks ...
Sheila Capell
2024-02
Had my dig food that I couldn't find
R D
2023-05
Not sure why people are rating one star when the establishment isn't even open for business. Instead of down rating the company maybe ask Google to get their act together.
Jeff W Reagan
2023-05
Great store, the lady that helped us was very knowledgeable and helpful
Shanara Jackson
2023-05
Not very welcoming. I rather drive the extra miles to PetSmart.
Lacrecia Bradshaw
2023-12
Very helpful workers.
Peyton Vinci
2023-05
This Location haven’t open yet of (June 2022) and Petsense is going to open by fall of (September 2022) please comment of this at Petsense Monroe Georgia Opens September!
Daniel Ware
2023-07
Good selection and clean store
Matthew Ross
2023-05
Not even open, don't name it "now open."
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-6 PM |
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