The Westin Café

Frances Cook

2023-11

We came here specifically for a pumpkin spice latte. There were 3 people behind the counter and they were not busy, so I must have been invisible. One person was standing behind the register and after a few minutes looked up and asked me what I was waiting on… I had not even ordered yet. I ordered and not one more word was spoken. No thank you, have a good day… nothing.Latte was average, place was small and visibly needed cleaning and service was horrible. Next time we will go off the island for coffee.

Kara Harrington

2024-03

They actually made my coffee last week. This week they say I have to make it myself because they “aren’t a Starbucks.” We paid for expensive coffee that didn’t even taste like Starbucks and we had to make ourselves. It seems that it is good when not busy but when it is busy these two girls don’t want to work. It is a blonde girl and a dark haired girl. Very rude and very lazy.

Kara Cruse

2023-12

I ordered a simple vanilla iced coffee with cream. I had to make my own coffee even though I saw a girl in front of me order the same thing but hers was made for her. Because I had to make it myself it tasted horrible. I refuse to pay almost $5 for a small coffee I had to make myself. This location’s service is pathetic. I used to come here all the time and never had this problem. Get your stuff together.

Louise Pratt

2023-10

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Victoria Martin

2023-05

Can't say I've ever had a good experience here. Half the time they are never open even when it says they are. The food was still half frozen when served and the pastry was stale. Never once gotten a coffee order right. Not worth the price at all! Your time is better spent going somewhere else I promise that. Plus the staff is very rude! Customer service is abysmal at best.

Joni Turner

2023-05

My husband and I went by the cafe at 10:00 a.m. Sunday morning on 12/18. There was 2 people working and 1 customer at the register in the cafe. Both doors entering the cafe was locked. Cafe hours are 6:30-3:00. They wouldn’t answer the knocks on the door. When the customer was leaving we asked aren’t you open? The woman stated we are on a break. I guess it’s the sign of the times. People chose when they want to work.

Debra Vicari

2023-05

The woman who works here is snotty. This woman runs out of coffee and food daily and wonders why people are not happy. The decaf coffee tasted too strong and like dirt. If this is Starbucks coffee does not taste like it. But was mostly rude to not only us but rude to other customers

Ty Claggett

2023-08

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annalise rucker

2022-05

I walked into the westin starbucks yesterday morning to get coffee before work. there was a decent line because of the dance competition. the workers were so extremely rude to the customers and showed unprofessional behaviors. they were out of ice and milk and they spoke rudely to the supervisor and told everyone in the store they couldn’t make their drinks. so everyone in the store ended up leaving. it was a very unpleasant experience for all of the guests.

Amy Odell

2022-05

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Jesse Fincher

2023-07

I always enjoy this place when I am on Jekyll Island.The women here are always nice and everything we order is always delicious.I just wish the “Corona hours” were longer than 3pm. Nevertheless, I am confident things will be different after the Presidential elections.😉Update:It’s Father’s Day weekend 2022.They are still closing at 3 pm.I don’t really understand why.The nice women that used to work here are gone.The people here now are just warm bodies.My daughter wanted a “matcha green tea”.The person said “they don’t sell them”.But of course they do, they just don’t want to be bothered.It’s because people no longer want to work.It’s gotten ridiculous.“Go woke, go broke”😔

Margaret Macy

2023-10

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Karen Sapir

2023-08

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Abigail Pittman

2022-05

Went to get a coffee around 12ish on a Sunday and when I went to order I didn't even get my entire drink order out before the lady taking my order turned and walked away. My drink was basically flavored milk. Terrible customer service

Allanah

2023-05

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AKS Hun

2022-05

Staff is friendly & professional. Food is just ok. Not worth $21.20. But female waitress/deserves a great trip for being so friendly.

Monica Cantrell

2022-05

This is one of the worst cafes I’ve ever been to. I don’t know what was worse, the coffee or the customer service. If you want coffee, go off the island to get it, it’s not worth it here.

Anna Hester

2023-07

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Jose Cardentey

2022-05

Multiple times Google says they are open, and there is no one there. The one time I did catch it open, the coffee was great. Good luck catching it open.

Freddie Sullens

2022-05

We was served in Starbucks by as most wonderful mature lady. Could not have asked for a better experience!!

Kris Jennings

2022-05

Got there at 14h50 today, only to be told they were closed. I pointed out that they close at 15h00, but was pretty much told it was too bad for me.A bit rude.

Molly Loch

2022-05

Amazing incredible beautiful view. Hosted / waitress / chef are warmth friendly welcoming. Food is yummy yummy yummy

Robert Murphy

2022-05

Quick easy coffee and breakfast. Can’t beat it. Hotel gave us a coupon for a coffee when checking in.

john plañteen

2022-05

Nasty...tasteless place containing the worst Starbucks on the planet...all employees failed barista 101.

Andrew Farrow

2023-05

Staff was a bit unprofessional and rude but the drinks were decently good.

Brett

2023-05

I don't go here as often, yet when I did they were very kind and fast

M. W.

2021-05

Great little Starbucks in the perfect location! Clean and organized with great customer service:)

George Maken

2024-03

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Linda Childress

2021-05

Love the atmosphere. Great vacation . Weston latte at Starbucks.,, awesome

Sonny Johnston

2022-05

Update: Open today 2/2/22.