Monumental Ford

Janet Campbell

2024-04

You must come see Jonathan at Monumental Ford. He was fantastic and made our new truck buying experience a pleasure. Good price and a pleasure to work with.Eric the finance Manager was also great to deal with !We got what we wanted and the cost of the truck was less than we expected.Looking for a truck you need to see Monumental Ford !

Kirby Walsh

2024-04

Sent an email to them from a website. Jonathan Rocca gave me a call and he really worked hard to help me get my dream truck. Not just saying that literal dream come true. Hey and his managers worked over time and bent over backwards to help me meet a tight timeline. They had transparency, were always upfront and extremely timely. Truly appreciate their professionalism and extra work that they put in to go above and beyond.

Kiana Kilby

2024-05

We had the best experience buying a new truck here at monumental. Everyone was incredibly kind and patient with us during the experience. Jonathon gave us a 10/10 experience and made it essentially seamless for my first purchase. We are so thankful and couldn’t recommend it enough!

Don Leavitt

2024-05

Brandi and Scottie in service were great. We were traveling and they got us in quickly, found the problem fast and had us back on the road. Best of all the issue was so simple they didn't even charge us when they could have easily changed us $150.00 or more. I would trust them to work on my vehicle anytime. Thank you guys so much for taking care of us. Don & Cristina.

Christina Gardner

2024-04

Jonathan sold us our Ford Edge. He has a great personality, perfect salesmen. He was very helpful, not pushy at all! The finance department was super fast and helpful also. Thank you, Monumental Ford!

Sarah Branch

2024-05

Our experience with purchasing a new Bronco was the best ever! Everyone was so helpful and answered all of our questions honestly. We were very impressed.

CHRISTYTOD

2024-05

Excellent service when we were in a pinch on a road trip. They bailed us out with tire repair and in record time!!! Thank you!!!!

Tommy Coleman

2024-05

Jonathan was excellent! He was very attentive and knowledgeable. Excellent customer service. We will continue to do business with Monumental Ford!! Thank you!!

Katie Gilbert

2024-05

It was such a pleasure working with Jonathan Rocca and the folks at Monumental Ford. He put a deal together in record time and was incredibly polite and thoughtful throughout the process.

Elnora Tolbert

2024-03

Just purchased my BRAND NEW 2024 Edge from Jonathan! Come see him, Eric and the Monumental team if you want honesty, transparency and excellent service. They're awesome 10/10

Terri Wulf

2024-02

We're from Virginia and we have a new mustang Mach e and we had some questions. This Ford dealership has an EV team and Michael was very helpful in answering some questions we had, even though we didn't buy from them.

Carey Bryant

2023-09

Our prayers were answered today! Traveling from FL to SC, our car started vibrating pretty bad. We pulled into Hodges Ford to see if they could help. As with so many places, they didn’t have enough technicians to cover their workload and were scheduled out to September 25th. However, with the help of Melanie in the Service Department, she graciously offered for a couple of her guys to help diagnose what the problem was. So right there in the driveway, they came out and jumped into action. After seeing that one of the front tires needed replacing, we decided to replace both. Thinking that’s all it was, we took off again only to realize the vibration was still there. We called Melanie and she said to come right back. Again, our personal pit crew came out and found that the left rear tire had a broken belt. They immediately replaced our two back tires and took it for a test drive to be certain everything was good to go. We’re tremendously grateful for God’s protection and for the kindness of the team at Hodges Ford!

Gretchen Finke Cassidy

2024-04

Excellent work! They helped us out of a serious situation. Brandy was wonderful!

Nancy Robbe

2023-07

We waited in their service lounge while all four of our tires were balanced and replaced in a short period of time on a .Saturday morning while we were traveling back to our home in Ohio. They took us immediately and were very courteous and kind in explaining what we needed. We were out within 1 1/2 hrs. The whole team did an awesome job!

Don O'Quinn

2024-04

Customer service is excellent, danielle is my favorite and wonderful to work with, brandy is awesome as well, always return for work on my car

Ken Pleat

2023-11

I set up an appointment for Oil change, chassis lube and generator service for our 3 Year old Entegra Emblem motorhome (Ford F53 Chassis). They got it in early and performed the requested services and had me out in a reasonable time. Very Pleased. They are the only Ford dealer that will do minor services on a motorhome.

Dan Weideman

2023-07

I've held off leaving a review for the year that I've owned my truck. When I purchased it, I was told that Hodges Ford would put all terrain tires on it to replace the street tires. I can't tell you how many times that I've talked or texted the Hodges manager and been told that they were supposed to be ordered and he would handle it. Well, a year later and I still haven't gotten my tires. If there's any question to the validity of this review, contact me and I'll be glad to send you screenshots of the numerous texts. Nice people, just don't put any faith in their word...get it in writing or have it done BEFORE you purchase.

Lauren Nielsen

2024-05

Best customer service from Danielle. Could not have felt more grateful for her help. Thank you!

TP G

2023-06

I knew what I wanted beforehand and because I was well prepared in advance, I got what I know was a fair deal. It is important to prepare because it is the nature of any dealership to make money...how much money they make is dependent on how well you are prepared. Hodges Ford is no better or worse than any other dealership and I had a good experience with them.

Anthony Fornara

2020-05

Excellent Dealership to work at AND to PURCHASE from. I actually purchased my 2017 Colorado here. If you are in need of a car or truck don't let any negative google review turn you away. As an employee and a customer of Hodges Ford here in Darien I can say with confidence we treat every customer the same way, as if they were our family. We do everything within our power to help every customer get what they came in for. Feel free to give me a call at any of the numbers listed on the attached picture of my Business card and let me prove what I am saying is the absolute truth.Thanks!!

Precious Brown

2023-09

Purchased a vehicle from them seven months ago. They never turned my title in to the state and now my title is pending. I have been calling the dealership for months with no response. Sally sound me the vehicle then stopped answering the phone to cover the mess that she created. The general manger John gave me his personal number to help fix the issue then blocked me. I’m calling the dealerships everyday and no one is responding. To top this all of I am a active duty soldier who is in Poland, fighting for a country for people that refuse to assist me. NEVER USE THIS DEALERSHIP. Especially if you are a solider they don’t respect your time or money. Now I have to come out my pocket thousands of dollars to get a bonded title, in which I had nothing to do with the issue. RUN as far away from this dealership as possible if you value your money and time.

Paul Senger

2023-05

After calling the local Ford Dealerships and a few surrounding dealerships, a total or 5. I finally called Hodges Ford, 59 miles away. The only one that would give me an estimated quote for a needed repair.They called me when all the parts were in stock and the repair was done within a couple of days just like they said it would be. Had never been there before, but I was treated like a regular customer. Nice to know there is a dealership that still understands the definition of customer service.

tony perez

2024-02

excellent service, very good treatment and the prices of the Fords are lower than other recommended dealers here at Monumental Ford Darien

Kathi Maroney

2020-05

If I could have placed less than one star I would have. Took truck in for 2 small recalls on Feb 24, 2020, as of today March 12 still not back. The truck is a King Ranch 2019 only 8 months old. We were not having any problems prior to taking it in to them. Mechanic said transmission was leaking and now we do not know what they have done. Emailed owner 3 times and he has yet to respond to us. I asked for him to call me but no response. BEWARE OF THIS DEALERSHIP. From the service department staff to the service manager to the owner none of them care that the truck has been there for almost one month!

Ginger Cox

2018-05

I want to thank the entire staff for their excellent communication skills and explanation of everything pertaining to my new car. Darius Stevens helped me get a dream car. Darius and Kip LoPresti, the receptionist, treated me like a family member. I feel that I can depend on Darius even after the sale. Darius is an amazing sales person best at Hodges ford in my eyes!! PLEASE GO SEE DARIUS STEVENS IF YOU WANT A GREAT EXPERIENCE !!!!!!!!

Roy Fennell

2024-04

Great service at Monumental Ford in Darien GA Danelle is awesome! Repair was way fast. I will continue to use Monumental Ford in Darien for all my service work. They are GREAT!

Bernard Rafael

2023-05

Great service, great people. Hodges Ford will be my first call on my next Ford purchase.

Tim Knecht

2022-05

Had a great experience at Hodges Ford Ashley was awesome to deal with very professional not your typical high pressure salesperson thanks Ashley and Sally

Don Prestridge

2024-04

Very good customer service experience, always courteous, knowledgeable, would recommend these folks over and over again.

Emory Aspinwall

2023-05

Excellent place to get service and warrant work done. My 2021 Explorer Platinum came from factory with a lot of mystery issues. The team at Hodges Ford, including General Manager, were very diligent in getting my issues resolved. Some of those issues have now turned up as factory recalls.