Koi Smart Pond & Aquarium Supply Store

Doug Kaye

2024-03

Just found this shop this morning and was excited to see a new local fish store.I was not prepared for how amazing a shop can be!This place has indoor and outdoor koi ponds, aquariums galore, supplies and accessories, etc etc etc! All at reasonable prices!Raphael gave my wife and I a thorough tour, and showed us all the possibilities for our aquatic life!My new favorite place, and I’m 1000% satisfied with my new Queen of Siam Lily pad and new Butterfly Koi.I can’t wait to go back!

Amanda Brosseau

2024-05

Staff was very helpful and informative. They had everything we needed and more. Beautiful showroom and very healthy fish. Their Amazonian tank had the most amazing discus and we left inspired to start another tank. Thank you!

Rodo Star

2023-07

The most underrated fish shop in Palm beach. This store has everything you need especially if you’re looking for cichlids Ask for Rafael the man is a fountain of information with endless knowledge and tips on fish keeping. 10/10 recommend!

Eddie

2022-05

your new tropical fish area is amazing! the quality of the fish is unsurpassed, strong, healthy and with very intense colors due to the very good nutrition and care with which they are taken care of. they also breed and offer an excellent quality of bettas and angelfish, the show room area is spectacular, professional advice, be sure to visit this store, I think it will be the best in West Palm Beach, congratulations to the owners and staff who works there!!!

Noah LottaStuff

2022-05

ABSOLUTELY AMAZING !I cannot say enough great things about this company.Great prices. Great Customer Service!Beautiful location and very clean store.Pretty tanks, PHENOMENAL selection of fish.From Koi fish to Crayfish, these guys have it all. And the quality is top notch. The staff is knowledgeable, friendly, and helpful.You should really come in and check out the place if you need anything fish or pond related.I live 250 MILES from this storefront and I come back anytime I am in the area.This is a MUST- GO for any hobbyists in the area or anyone interested in transforming their home with a beautiful pond addition.Andy is the man and the experience is always awesome.Thank you.

Mike M

2023-08

These guys are great! I recently purchased lilly pads, clay media, plant buckets and a bunch of accessories. They have a terrific assortment of freshwater fish, African Cichlids and Koi.

G K

2021-05

We had such a wonderful experience here yesterday. Andy was so patient, knowledgeable, and helpful. He showed us all the ponds on the property, explained the differences between the fish and all the different aquatic plants. He was very patient as we selected our plants, taking great care to pick excellent ones and wrap them up and he even put them in our car. Our young daughters were delighted that he took the time to help them select the fish they wanted. When we went inside to pay, he took special time to help us select the right food and water treatment options, and even offered to write down all the plants we had purchased for our reference. Overall, this was an excellent experience and we will be customers for life.

Luis Abellon

2024-01

What a place!! Excellent selection of tropical fresh water fish and Koi!!Rafael was very friendly, patient, helpful and knowledgeable!Looking forward to going back!

Efrain Lopez

2022-05

I normally don't go out of my way to write a review, but I was so pleased with the service and quality of the staff. I have an outdoor pond that was pea green and within 24 hours & with their help it was as clear as day. I also got a aquarium for my son and he is ecstatic about it.

Felipe Ortega

2023-06

This store has the highest quality fish I have seen in the West Palm area. The staff is great and the selection is far better than any chain store. Always my 'go-to' shop.

lisa murphy

2023-05

Stop what your doing and READ this review.I have been into fish for MANY years. I have owned all different species. I have gone ALL over FL to find a place to that specialized in good fish.Koi smart is just that. This place is the creme de la creme of places for fish. Also their fish are in the best health and a lot of them are breed there so you know your getting good quality.Ask for Raphael he is BEYONDDDD knowledgeable and honest. He can answer any and ALL questions you have about you fish and their needs. This guy is INCREDIBLE and for that I never go anywhere else to get my fish.Don't waste your money elsewhere just save it and go here! ❤️❤️❤️

The Angels Productions

2022-05

It was a perfect visit, a very nice attention and cooperation from the employees, since I walked through the door I felt at home. actually a dream come true the landscaping of the exotic place like never seen before. The attention of Mr. Rafael who was the one who welcomed me was spectacular explanations and knowledge for the breeding of fish. There really is no way to express how good I felt in the store.

Oscar Juarez

2024-03

The best professional attendance, risible prizes, beautiful and healthy fishes,totally recommended

Scott Milligan

2021-05

Great service. I came in late one day, right at 5pm when they were locking the doors for the day. The owner opened up, let me in and made sure I had everything I wanted to purchase and needed for my Koi pond. He took the time and did not rush me out the door. I appreciate him and his sales person making the effort to stay late and allow me to purchase the supplies I needed and not making me come back the next day.

Kristina Fitzsimmons

2020-05

The owner is wonderful! He even stayed a bit late for us when our pump went out and we needed a new one ASAP. Thanks to John and the team our fishies survived! Very knowledgable staff and a fair priced store. I loved all the displays, pond accessories, and beautiful pond products too. You'll love this place!

kelsey axiotis

2022-05

Koi smart is such a wonderful store to not only buy fish and supplies for your pond but they also have tons of fresh water fish and the quality is like no other aquarium shop! The staff is really knowledgeable and friendly! Make it a point if you are fish freak like me to stop In and check it out!

dena shafer

2019-05

We have gone to the shop several times and each time we are treated like valued customers, Johnny’s concerns and advice for our koi pond issues are very helpful and in making suggestions always leaves the decisions up to us on how to remedy our issues. Sometimes it’s hardware we need to purchase, sometimes it’s low cost DIY solutions. We’ve bought from online options in the past with varying degrees of success but we always seem to come back to Koi Smart for the personalized customer service. We appreciate their knowledge and experience.

Jewel Hu-A-Ng

2022-05

Interested in starting a koi pond in my backyard but was skeptical about the difficulty and maintenance and I’m glad we came here. Andy gave us so much information, tips, feedback and DIY experiences he went through himself which now makes me feel better about starting this koi pond even sooner. We will definitely be coming here to purchase the koi fish and tools needed!

Triston Saxton

2023-08

This pond place is awesome there is a lot of quality fish there. Staff is very knowledgeable and is very helpful with helping me learn to build a pond.

serena hemberger

2018-05

I’m so glad we went to Koi Smart!! John was very helpful and knowledgeable with the fish and aquatic plants. The whole transaction was very smooth and friendly. Thank you guys for setting us up with the perfect items for our pond!!!

Virginia Pittman

2019-05

From the moment I called a few days ago till the moment of purchase I was absolutely thrilled with the customer service. John was full of valuable information. To novices like us his patience in explaining to us the details of pond care, plants and fish. Thank you we will definitely be back

Samantha Lombardo

2019-05

One of the friendliest, cleanest, healthy fish pond stores in Florida. Always looking to help you, answer questions, and always patient. Priced very reasonable. Would highly recommend coming here for all your pond needs!From - Pat Fuina

WKDEMT

2019-05

John was very helpful and steered me in the right direction with choosing a new filter and pump for me Koi Pond. Very Friendly, and had great advice to maintain my pond. I will be back in the future for my Pond supplies. Thanks again John.WayneRoyal Palm Beach, FL

Parrish Charles

2020-05

John is very knowledgeable and also very helpful. He answers all my questions and is very patient. He never tries to sell me on anything that I don't want. Or need. Been coming here for 2 years now every since I built my pond.Thanks for everything Koi Smart family

drop2015

2019-05

They are extremely helpful and patient with questions. I have shopped in store and have had them ship me items and every time I’m have never felt I’ve gotten bad info.Thank you for your Patience with us.Mark and Dena

Timothy Mackay

2021-05

Found koi smart by watching youtube videos in my area. Setting up a tank with my kid and came here they had everything needed. They have a great selection of goldfish and koi and super excited to come back when the tank room is complete to check out that selection

Bill Slater

2018-05

This is a great store, always learn something, every time we go. The staff is the best and very helpful. Their products are the best, and most of the time in stock. If the don't have what you need , they will find it for you, and their prices are very competitive.

Martha Artiles

2019-05

Very good knowledge of everything one could think of to build, and keep a water feature of any kind you could wish for. John was extremely attentive to every detail and made our visit great. We definately plan on going back. Thanks

jeffrey chaperon

2021-05

This was the best experience for a pond & aquarium shop i have ever had they were very helpful and Andy was really great at customer service they help me with everything I needed and they helped me leave with a 100% satisfaction guaranteed I highly recommend koi smart

Lisa Andolino

2019-05

Melanie and John were extremely knowledgeable and tremendously helpful. They were extremely polite. The facility was clean and well organized! Would definitely recommend this establishment!